Book Description
Contemporary and well written, this book serves as a good desk reference for business professionals who need to know about information systems. Chapter topics include database management, telecommunications, electronic commerce, information system ethics, security, and more. For systems analysts or general business professionals who need to know about information systems.
Book Description
Of all the tech tigers in India, Wipro is one of a handful that stands out from the pack. In the past five years, it has become one of the most accomplished tech services providers in the world, delivering business value through a combination of process excellence, quality frameworks, and service delivery innovation. Totally dedicated to customer satisfaction, Wipro is known to go above and beyond to make customers happy. It’s a move that’s paid off handsomely, with a 24 percent operating profit in its tech services division—more than twice the industry average.
Bangalore Tiger is the story of Wipro’s transformation and its impact on the tech services industry and the rules of global competition. BusinessWeek senior writer Steve Hamm takes you inside the halls of this transnational phenomenon to reveal the true secrets of Wipro’s superior business: its people, principles, and core competencies.
From Wipro’s triumphs to its missteps, Hamm mines a treasure of business lessons, explaining how and, more important, why it is necessary to:
- Expand quickly without stumbling
- Follow the new rules for outsourcers
- Innovate every day—or else
- Be obsessive about customers
- Motivate employees the Wipro way
- Plan three years ahead to prepare for rapid growth
Hamm also gives you a rare glimpse into the mind of Wipro’s charismatic chairman and thought leader, Azim Premji. Guiding Wipro’s growth every step of the way, Premji was one of the first business leaders in India to decree that his company would not pay bribes. You’ll see how his adoption of world-class business processes helped Wipro thrive—and how Wipro is helping to fulfill his dream of a better educated, more prosperous India. Removing the shroud of secrecy around Indian management principles, Hamm provides a real-world blueprint for operating a successful transnational organization, as viewed through the eye of the Bangalore Tiger.
Customer Reviews:
When your labor force only costs you 20 cents an hour instead of a dollar, then it is not all that difficult to compete!.......2007-09-14
This was a very good book. It is clearly written and easy to follow. It explains the 40-year history of one of India's most successful companies at present - Wipro. What started out as a peanut oil company owned by the current Chairman's father has morphed into a huge outsourcing company serving many of America's largest corporations. It has also become an adept mergers and acquistions company to help fuel its growth.
Since the book is a good read and it candidly explains how Wipro has grown over the past 40 years to become a multibillion-dollar company, I certainly recommend entrepreneurs, businessmen, and corporate executives take a look at it. However, the business principles cited are nothing new. And when the US economy tanks, then so will this company. Basically this company stands out because it is leaching off the US's elevated standard of living that cannot continue to exist if companies like Wipro continue to grow.
Two mornings ago I was reading a newspaper article about a lake in California that has been infested by Canadian Northern Pike. The Pike have no predators and they are killing the lake since they exist at the top of the food chain. I bring this up because Wipro is kind of like the Pike, and the US is kind of like the lake.
This book has five parts:
1. Taking on the West
2. People principles to lead by
3. Build on core principles
4. Success stories
5. How to inject the tiger in your own company
I'd give this book a 5 star rating if it had stopped at Part IV. But when it added Part V and tried to tout that Wipro was something for US companies to aspire to, I had to cut back a bit on my rating. If you were to drop Wipro into the US and force it to use US labor, then it would go belly-up. And that being the case, it certainly is not a poster child for US companies to examine.
What readers of this book should get from it is that the US is a lake and Wipro and other companies providing outsourcing services are a Pike. And if the US continues to let India, China, and Mexico provide cheap labor for US companies TO THE DETRIMENT OF US WORKERS, then the US is going to fail and at the same time the revenue source for these "pike " is going to fail. Not a good picture. 4 stars!
Excellent study of a high-tech trendsetter.......2007-08-24
From humble beginnings as a manufacturer of vegetable oil in India, Wipro reinvented itself, with stunning speed, as one of the world's leading providers of high-tech and business-process outsourcing (BPO) services to clients around the globe. Early in this decade, Wipro's annual revenues were $500 million. B the end of the first quarter of 2007, Wipro revenues had risen to $3.47 billion - a 41% increase over the same period in 2006. The firm is an acclaimed high-tech trendsetter. It received the accolade most prized by true business cognoscenti: becoming the subject of a Harvard Business School case study. The school examined how Wipro applied the principles of Toyota's "Lean" production system to its operations. So who is Wipro, what does the company do, and how did it become so successful so fast? We recommend that executives and managers read this book to discover the answers. Learn how your company can adopt the Wipro Way to turbocharge its operations.
A title with a much broader message!.......2007-07-09
Steve Hamm's Bangalore Tiger is a very readable book for anyone interested in understanding how Indian companies (Wipro is what he has showcased here) operate, or should operate, in today's global climate. As a journalist, Steve leverages both his observation skills and writing mastery, and, as a Westerner, looks at Wipro (and outsourcing) through an expert lens. His message is quite universal for anyone or for any company trying to succeed in today's world. Although the first four parts are Wipro specific, the subtext of his message in those parts is actually much broader in its implication. His final and the fifth part is the most useful for anyone who wants to emulate the success Wipro has achieved. All in all, it is a must read for anyone who is trying to understand how to work in India today. In fact, as their career coach, to many of my clients, who are transitioning back to India, I recomend them this title to round out their returning plans.
Indian outsourcers are now where the Japanese automotive companues were in 1969 - huge changes are coming.......2007-02-19
Steve Hamm has given us a useful book about an important company. The emergence of the big Indian outsourcers is one of the most promising developments of the past decade and is every bit as important as the rise of Toyota, Honda and the rest of the Japanese automotive industry. Tata Consultancy Services, Infosys, HCL, NIIT (a smaller player, but important in learning and as an enabler) and of course Wipro are redefining the world of software services, and in all likelihood we are just at the beginning of the transformation that this will catalyze.
In Bangalore Tiger the story of the rise of Wipro from a small Mumbai food-oil company to a multi-billion dollar information services and business process outsourcer is well told. The discipline and vision of its management, led by Azim Premji, comes across clearly, as does the culture of efficiency, innovation, and customer service that he and his team have created. Extremely important for those of us who collaborate and compete with the Indian tigers is the way they have adopted and then transformed key management tools. The Indian tigers have shown true leadership in implementing CMM (the Software Engineering Institute's Capability Maturity Model), making rigorous use of techniques such as UML (something Hamm misses in his book), ISO standards and even Six Sigma. Wipro's application of Toyota's lean production system to software and business services is an important development and one worthy of much more attention. The Deming is to Toyota as SEI CMM is to Wipro analogy works for me. And then to bring this full circle by applying the Toyota way to software is a lovely development.
So why only four stars? Part of this is a response to Hamm's irritating comments on US companies, which often seem to be poorly informed. In fact, people in Western services business work every bit as hard as those at Wipro, at least the ones I work with, and are as open and aggressive about applying new methodologies. The book also suffers from the occasional technical errors (I suppose his editors should have caught these). In order to get a fuller view of the rise of the Indian IT and business process outsourcers one must read much more widely on the overall structure of Indian business (the role of Indian generic drug manufacturers for example), understand the strengths and weaknesses of the Indian educational system, and put this in context of the emerging competitive partnership with China.
But read the book. I know Wipro reasonably well, have visited Indian companies in India, and try to keep current in the area, and I learned a great deal.
More Valuable When Generalized!.......2007-01-11
"Bangalore Tiger's" purpose is to provide insight and praise for Wipro, a large and growing outsourcing company in India. (Market capitalization 2/06 of $20 billion, vs. $13 billion for EDS - the original outsourcer.) However, the book's real value is to document outsourcing trends in the software and business process re-engineering areas. (Also remember that libraries are full of analyses of successful companies at the height of their impact, only to flame-out 2-3 years later.)
Hamm asserts that '03 profit margins at the top six Indian software etc. technology firms averaged 21.7%, vs. 4.3% for the top Western firms (eg. IBM, EDS, HP, etc.). While the Indian share was only 3% in '06, it had grown 33% in just the last year, and was projected to hit 10% by '08. Meanwhile, it is also expanding to legal, market research, online education, and medical areas. Experts believe India's economy will be the world's 3rd largest by 2050, behind China and the U.S.
Addition insight into the power of the Indian challenge is provided by returning to Wipro data: 1.2 million apply/year, but only 20,000 are hired. Wipro operates about 40 Centers of Excellence at any one time - these focus on integrating emerging technologies into business process.
Finally, as to the credibility of the Wipro (think India) threat - Hamm reminds us how people laughed at Toyota when it first sent cars to the U.S.
Large business managers and politicians need to read "Bangalore Tiger," as well as other books summarizing the China and illegal Mexican immigrant threats to the U.S. One may be OK - all three provide serious challenge.
Average customer rating:
- New Perspectives on Microsoft Office Excel 2003, Comprehensive, Second Edition (New Perspectives (Paperback Course Technology
- The best price anywhere.
- Item in perfect condition
- great textbook for new and experienced users of Excel
- Used it in college course - EXCELLENT BOOK!
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ASIN: 0619268158 |
Book Description
Part of the New Perspectives series, this text offers a case-based, problem-solving approach and innovative technology for meaningful learning of Microsoft Excel 2003. This Second Edition has been updated to include basic to more advanced features of Excel, from creating professional-looking workbooks to using templates, creating multiple worksheets, and developing customized applications with macros and Visual Basic.
Customer Reviews:
New Perspectives on Microsoft Office Excel 2003, Comprehensive, Second Edition (New Perspectives (Paperback Course Technology.......2007-09-29
Good product. Just as it was described. I ordered this for my daughter for a college class that she is taking.
The best price anywhere........2007-09-26
This book is the same anywhere you go but it was the cheapest and when comes to school books, if can get deal then you should. I had no problems with delivery it was an easy process and got it in no time.
Item in perfect condition.......2007-02-17
This item was in perfect condition.. just as described. I am very satisfied with this item and with how the seller conducted this transaction.
great textbook for new and experienced users of Excel.......2007-02-14
Thsi book is great!, I'm taking an Excel class this semester at college and needed the book. Great price and easy to understand for new and old users of Excel.
Used it in college course - EXCELLENT BOOK!.......2007-01-10
I'm taking Excel Spreadsheets in college this quarter. The book is clear, and easy to understand (even for those unfamiliar with using a computer, in my opinion).
One of the best parts is the great visual aids. Each tutorial gives color pictures of what you should be seeing on the screen of your computer while you work the tutorial. Sections within the chapter are also very well color organized and bolded for easy skimming if you are not new to the material.
Our teacher says that the book gets really advanced the farther on you read. Our basics & intermediate class only goes halfway through the book. The advanced excel class reads the second half, which teaches material on the level required by Microsoft in order to receive Microsoft Office Certification on the "expert" level.
On another note, Excel is an invaluable tool for personal use and in the work world.
Book Description
Dealing with the management of information technology (IT) as it is being practiced in organizations today, the emphasis of this book is on the current material that information systems executives find important; its organization is around a framework that readers new to the information can understand. In this 7
th edition, discussions include the rising societal risks of IT, new sections on digital convergence, messaging, and instant messaging, and a revised discussion on wireless technology. The topics of outsourcing and and information security have been updated and enhanced. Information Systems Management in Practice continues to merge theory with practice through real-world case examples.
Topics include leadership issues, the CIO’s responsibilities, uses of IT, information systems planning, essential technologies, managing operations, systems development, decision-making, collaboration, and knowledge work.
An excellent reference resource for anyone employed in the information technology sector of business, especially managers of and executives in those departments.
Customer Reviews:
Review by Grad Student.......2007-07-19
This was my textbook for a graduate class in Information Systems and I enjoyed the book very much. The first chapter is a great introduction to show where the world of IT is and how we got there. Also the case studies are worth the price alone since they take real world corporations and offer insight into the improvements/mistakes they have made. Up to date also b/c it covers modern topics such as SOA and ESB.
IS Myths Revealed.......2007-01-05
Until I studied this book as part my BEng(Hons) curriculam, I was considering that the Innformation Systems as a dumb subject and often relating MIS to the IS. After reading this book there is shift in my paradigm. Barbara starts this with brief history on IS and its strategic importance and goes on explaining the concept of group support and decision support systems. Its a valuable asset for any IS practitioner or a studying professional. I felt certain chapters like networking and database should not part of this book as the IS is more of a concept rather than implementation. However I rate this as highest since this is the best book I have ever seen in the IS engineering.
From a network administrator's perspective.......2004-05-18
I read this book as part of my first course in a Ph.D.-MIS program. I thought it was a great overview and history of MIS, and provided insight into alternative IS management styles and strategies. The case studies were relevent, current, well written and interesting. I recommend this book for all network and systems administrators. It gives insight into what thought processes should be occurring at the CIO and IS manager levels.
Great paperweight, good consolidation of other people's work.......2002-10-20
This book provides various sources of information but no analysis by the book's authors. It is a patch work of case studies, excerpts, and paraphrasing of other texts to which I hope the original authors are getting paid royalties for.
Some of the diagrams are simplistic, others are useless. More than half of them are from other sources.
The book seems to formulate points of interest (e.g. traditional, evolving, and present-day IT roles) without providing analysis of why and how this affects future trends in IS management.
I had to write a review after reading nebulous fluff like, "Being a manufacturer, LifeScan has instituted quality processes." (which successful company doesn't) or "Way back in 1964,..." (not just back, but WAY back). When you do read something of slight interest it is almost always followed by something like, "so says Mr. so-and-so, in this-paper-that-he-wrote." (e.g. pp. 126-127 whenever "Rayport and Sviokla" is mentioned - 4 times in about 1 page of text and in every paragraph - the authors are paraphrasing a point Rayport and Sviokla made)
I'm truly amazed this book is this bad after five revisions. The authors seem to have the right information, but they really need to provide their own insights and analysis. And also have my high school english teacher review it to cut the fluff out.
Ideal for learning about IS management.......2002-08-18
I bought this book for my MSc in Analysis, Design and Management of Information Systems and I consider that it was extremely helpful. The chapter about the perspectives of IS and the role of the CIO are very interesting. In the chapter about Information Systems Planning, they included lots of concepts related to strategy, linking IS Planning with six different approaches/techniques: Stages of Growth, Critical Success Factors, Competitive Forces Model, Value Chain Analysis, Internet Value Matrix and Linkage Analysis Planning. The chapters about managing systems development are really instructive also. I strongly recommend the book for those IT practitioners whom are seeking a managerial position. It is very useful to managers and strategists as well.
Product Description
This introduction to IT Service Management, published by ITSMF-NL, is based on the latest edition of the ITIL books on Service Support and Service Delivery and is intended to serve as a thorough and convenient introduction to the field of IT Service Management and a selection of the books in the IT Infrastructure Library (ITIL), and a self-study guide that contains all the material needed to prepare for the Foundation Certificate examination in IT Service Management.
Customer Reviews:
ITIL process makes sense........2007-09-28
ITIL is hardly new, but it is surprising how many professionals in Service Management have never heard of it. I leanred of it from a colleague, and did some research. It is more or less a common sense approach to service management and delivery. What it reall does is force the IT professional to view IT in a customer business needs and expectations sense as opposed to an IT provider sense. I found this text easy to read and well laid out. The mock exam in the back is an interesting way to drive home major points, but the book itself is useful not just for people who want to pass the Foundations certification, but to those who want to view service management and delivery in a more process centric manner. I also purchased the study guide for Foundations by Ron Palmer that gives a very good conversational explanation of ITIL and fills in gaps the offical text does not.
Essential for Passing Foundation Exam.......2007-03-23
I purchased this book with the sole purpose of using it as a study guide to pass the ITIL Foundation exam, and did exactly that. The book has a consistent structure, covering the required areas of Service Delivery and Service Support functions. The price is slightly high, but from looking around, this appears to be the defacto study guide for learning the ITIL Foundation material. Highly recommended.
Excellent book to understand the ITIL basics.......2007-01-09
Excellent book to understand the ITIL basics and to clear the foundation certification. I would recommend this if your objective is to clear the certification in a short span of time. There are other books available if you want to read every process in detail.
Expensive Overview.......2006-12-30
It's a fine overview of ITIL & excellent preparation for the foundation exam. But $50 was a bit pricey (even if my boss didn't complain).
Excellent reference.......2006-11-11
I just finished the ITIL Foundation Certification class (still awaiting test results) and this book was used for teaching. The book is more clear and concise than the older version which a coworker has. Since I am in charge of one of the ITIL processes at work and wasn't familiar with the "Seperation of Duties" I really needed this book. I will use this book and knowledge gained from the class in order to Implement the process.
Book Description
Enterprise architecture defines a firm’s needs for standardized tasks, job roles, systems, infrastructure, and data in core business processes. Thus, it helps a company to articulate how it will compete in a digital economy and it guides managers’ daily decisions to realize their vision of success. This book clearly explains enterprise architecture’s vital role in enabling—or constraining—the execution of business strategy. The book provides clear frameworks, thoughtful case examples, and a proven-effective structured process for designing and implementing effective enterprise architectures.
Customer Reviews:
This book is about IT Strategy.......2007-08-31
I have read very few books which comes this close to defining IT's Strategic practice. Enterprise Architecture is the place where IT meets the needs of business. Enterprise Architecture is where operational risk is measured, future operational planning is done and the new business strategy is transformed into IT strategy. This book does a very good job of linking Enterprise Architecture with core business processes. It also explains the differences between, often confusing terms, such as -- application, data and IT systems/infrastructure architecture.
In last few years EA has become a large practice for Federal Government. It is fast becoming a need for every big company who is involved in making its IT agile, productive and innovative.
IT managers and business strategists both should read this to understand their role in crafting EA. This book is an easy read and uses very simple words, business examples and analytical frameworks. It is an unique book because most of Enterprise Architecture arena is muddled with acronyms and jargons, which makes the issue not only confusing but also very intimidating.
Enterprise Architecture As Strategy: Creating a Foundation for Business Execution
Best EA book over.......2007-07-23
This book is undoubtedly the best EA book I have ever read. It gives an overview of how to form a
1) overall strategy
2) Make EA a habit in the corporate
3) How to implement EA etc.
Enterprise Architecture As Strategy: Creating a Foundation for Business Execution.......2007-05-28
An excellent book for people with vision.
Very Good High level IT landscape vision.......2007-05-07
The book provides a very interesting point of view regarding IT Departament evolution states. Some chapters, while its contents are known, also are so cristal clear that helps when painting the landscape picture. If you are interesting about IT charting, it is very useful.
In the other hand, in my opinion, the book is not very clear when explaining the "operating model" concept and, the chapters related with it (operating model) are "dry" and do not encourage you to keep on with the reading, but if you progress forward, the book gets very interesting and easy to read from this point on.
EA Strategy.......2007-04-11
For those of us who need insight on how to visualize Enterprise Architecture Strategy in a step-by-step manner, this book fits within that realm. It provides insight into the characteristics of four different operating models and provides examples of how business processes relate to these operating models. Additionally, there is knowledge to be learned on how to approach the various stages of Enterprise Architectural maturity and what are the best management practices and how to utilize them. Lastly, the leadership section is the best in the book and the principles given are truly worth the time to read and absorb.
Book Description
Many technical professionals are tossed into their new position of managing an IT department without enough training or experience let alone a clear idea of what is expected of them. Other technicians are trying to decide if they should join the ranks of management, and want the real facts about managing and managing other technical pros before they decide.
To compound the issue, most companies have become highly dependent on their IT departments for their day-to-day business operations often including revenue generation so the tasks are critical and the learning curve is steep.
The IT Managers Handbook, 2nd edition provides essential information needed to manage the new responsibilities thrust on you (or the ones you would like to have): vital tasks such as creating budgets, evaluating technologies, administering compliance, and managing staff.
A completely updated and expanded second edition that provides practical, easily accessible management advice written specifically for new IT managers:
· Brings you up to speed on those business practices most critical to effective IT operations: recruiting, budgeting, resource planning, managing personnel, and working with vendors.
· Includes expanded coverage on such critical IT management topics as security, disaster recovery, storage, government/regulatory compliance, and project management.
· Organizes information modularly so you can delve directly into only the topics that you need.
· Provides a unique management perspective on those specific technical issues with the most significant business ramifications.
· Includes new material on key technology topics such as open source, wireless, handhelds, outsourcing, offshoring, and operations, as well as updated coverage of e-commerce, remote access, intranets, and LAN/WAN management.
Customer Reviews:
Provides a thorough overview of what to expect in IT management........2007-08-09
As someone who has taken a circuitous route to the world of IT, the book, IT Manager's Handbook, Second Edition: Getting your new job done has helped me get a handle on all of the territory working in IT encompasses. When I first started working at my current IT position at a small company it seemed that my job's duties were coming at me from every direction. The authors, Bill Holtsnider and Brian D. Jaffe, do a great job addressing the variety of problems and solutions that come with managing IT. This book would best serve someone crossing the thresholds of working purely in technology or mainly in management.
At smaller businesses like where I work, it is fairly common to not have an "IT manager" or even an IT staffer. Instead often a manager, engineer, or administrative assistant will be pressed into IT service. The IT Manager's Handbook would be a valuable `read' for such an accidental IT manager.
Great Book.......2007-05-09
Really excellent reference book. Im starting as an IT Manager and this book is my head reference.
Book Description
Whether you’re a current project manager seeking to validate the skills and knowledge acquired through years of practical experience or a newcomer to the PM field looking to strengthen your resume, the PMP certification from the Project Management Institute (PMI) provides you with the means to do so. This new edition of the best-selling PMP: Project Management Professional Study Guide covers the 2005 updates to both the Project Management Body of Knowledge (PMBOK) and the PMP exam. Author Kim Heldman presents the material in a clear and accessible manner, taking you through the process groups in their logical order so you understand the parts and the whole equally well.
KEY TOPICS INCLUDE:
Project Initiation. Determining project goals, determining deliverables, determining process outputs, documenting constraints, documenting assumptions, defining strategies, producing formal documentation.
Project Planning. Refining a project, creating a WBS, developing a resource management plan, determining resource requirements, defining budgets, refining time and costs estimates, establishing project controls, obtaining plan approval.
Project Execution. Committing and implementing resources, managing and communicating progress, implementing quality assurance procedures.
Project Control. Measuring performance, refining control links, taking corrective action, evaluating effectiveness of corrective action, ensuring plan compliance, reassessing control plans, responding to risk event triggers, monitor project activity.
Project Closing. Obtaining acceptance of deliverables, documenting lessons learned, facilitating closure, preserving product records and tools, releasing resources.
Professional Responsibility. Ensuring integrity, contributing to knowledge base, balancing stakeholder interests, respecting differences.
Customer Reviews:
Boring to read, mediocre test questions, lowers confidence. .......2007-07-10
I started PMP study reading this book. It is almost as boring (and lengthy) to read as the PMBOK, endless repeats on what the inputs and outputs are. The test exams at the end of each chapter are frustrating - and the given answers often still leave you puzzled.
I changed to Rita Mulcahy's book - which was a MUCH easier read with a lot more practical and useful information. She also doesn't focus much on memorization, but understanding. The sample questions are very good and the answers give you a very good understanding.
After successfully passing mock exams, I tried the mock exam included on the CD with the KIM Heldman book. The questions were very lengthy and difficult to read (worse than the real PMP exam) and I didn't manage to get a good score on this mock exam - which was really bad for my confidence close to the exam. I decided to not look at it anymore and I passed the exam.
Good organization, beware of errors.......2006-11-17
I agree with the review by Albert, that there are numerous errors. The coverage mentioned in the title page of every chapter, leaves out some important topics covered within.
I would recommend this book to be read after attending a Instructor-led Training course, reading the PMBOK once, and reading Rita's book. Having such background will help to know the errors immediately.
On the positive side, this book is a good approach to organize the knowledge areas and process in a logical - real life order. The ongoing Kitchen Heaven Store project example provides a welcome break and a real-life manifestation of concepts.
Add to this, the sample exams and end of chapter summaries. I'll rate this 4-star and a good value for the money spent.
Too many errors, poor format, index lacking.......2006-08-14
I am studying for the PMP and have NOT sat for the test yet. I read this book (cover to cover), read the PMBOK-2005, and another book called 'PMP in Depth' (P. Sanghera).
I do not recommend the Sanghera book either (see my review on that book) but my comments on this book are this:
First, are the many blantant errors. Here are three examples of the many I found.
A) On page 191 it says "Interviewing" is not an official tool and technique of the Risk Identification process. This is not true (see PMBOK 11.2.2.2).
B)On page 254 it says that Activity Resource Estimating is an input to a process called "Human Activity Resource Estimating." This process does not exist in the PMBOK. The correct process is "Human Resource Planning." Further, this element is an input to two other processes not mentioned.
C) On page 263 it says Resource Limitations are NOT taken into consideration when conducting Schedule Network Analysis. The PMBOK (6.5.2.1) says that resource leveling is part of this tool and technique.
There are many other errors in this book (too numerous to mention here).
Second, the practice test questions are also riddled with errors. The danger in this kind of error is that the questions are tricky enough without putting the questions themselves into question.
Third, for me, the format of this book is not well suited to the way I learn (a personal point).
And fourth, the index is frustrating. Virtually all of the process inputs and outputs, and many of the tools & techniques, are missing -- it is structured for looking up process names.
On the positive side, I like the end of chapter summaries.
Best Reading to Pass PMP Exam.......2006-06-14
I bought and borrowed many books to study for the PMP exam and this was the BEST book, both in the material it covered and the way in which the material was presented. It is one of the few that take your through the project management process as you would really experience it, from project inception to closeout. Most other books geared toward the PMP exam organize the material based on the PMI knowledge areas, which have so much overlap it becomes confusing. I STRONGLY RECOMMEND THIS BOOK. I passed the exam using this book and the quizes in Rita Mulcahy's PMP Exam Prep, which follows the knowlege areas.
Book Description
Now anyone can be an online millionaire! These days it's easier, cheaper, and safer than ever to start an Internet business using readily available technology and turnkey opportunities. In this strategy-packed guide, Scott Fox reveals the powerful but simple methods he and thousands of others have used to strike it rich on the Net. Exclusive interviews with "mom and pop" entrepreneurs prove how easy it is to get started and build a million-dollar enterprise. Readers get:
* a guide to e-business opportunities, including "instant e-businesses" that require no start-up capital * strategies for making money from home and turning hobbies into businesses * marketing and product tips * legal and financial advice * a list of recommended vendors * years of expertise and experience in one easy-to-use book
Internet Riches also features an action plan for brainstorming new business ideas, and exercises to help readers determine the best moves for their particular situations. Filled with practical pointers and inspiring interviews, it's the most powerful book ever on starting and enjoying a million-dollar online business!
Customer Reviews:
Just what I needed.......2007-09-21
Practical advises and ways to make it on the cyber commerce.
Dr. Israel King, Ph D, Author of How To Keep A Man
book millionair.......2007-09-12
brillant brillant i thought colgate was good but this author leaves a smile on my dial
The only book you need!.......2007-09-10
This book teaches that even if you are not the next Amazon, ebay, or Google, you can still make a million on the internet. You just need to find a niche that is underserved.
I purchased "Starting an Online Business for Dummies" and the reviews were mixed. In someone's reviews, they mentioned this book and said it was much better. They suggested buying this book instead of the Dummies book. I took the advice, and am glad I did!
The book is great because it helps you understand that you don't need to be a billion dollar business to start with. Even small, underserved niche markets can earn a million.
I highly recommend this book if you are considering an ebusiness. It is well worth the money. I have been talking about this book to many people who have asked to borrow the book. I keep telling them to pick up their own copy because I am still using it as a reference! It is a great book!
Good Starter.......2007-09-10
This should be the first book you pick up on your way to an internet millionairehood.
Kishore Dharmarajan
Author of EIGHTSTORM: 8-Step Brainstorming for Innovative Managers
Do no give your money to this Author.......2007-09-08
If you already know what a "blog" is and you're fully proficient in searching the internet with google or yahoo, you're probably too sophisticated for this book. Fox's target are people with very little education (He introduces us at one point to the fancy MBA word, "business plan"). Fox also uses the website he started for his wife and mother as case studies. I guess I should have known better. After all, it is called 'Internet Riches" and has a picture of some guy driving in a brand new convertible on the cover.
Book Description
With Managing IT as a Business you'll get practical advice on how to unleash the full potential of this critical function so that companies can derive maximum benefit. It offers a proven plan for bridging the gap between CEOs and CIOs that has, until now, impeded their ability to work together in order to craft objectives, establish budget guidelines, and develop metrics for measuring IT value and success. In short, with this book as a guide, business leaders will learn how to manage IT as they would any other functional business unit.
Download Description
Typically, information technology ranks highly among most companies' top five expenditures. Yet IT continues to be one of the least understood and most poorly managed areas in business. While all executives recognize the importance of technology as a means of improving customer service and of making work more efficient, few understand how to leverage IT strategically and how to use it as a driver of business success. Managing IT as a Business provides executives with practical advice on how to unleash the full potential of this critical function so that companies can derive maximum benefit. It offers a proven plan for bridging the gap between CEOs and CIOs that has, until now, impeded their ability to work together in order to craft objectives, establish budget guidelines, and develop metrics for measuring IT value and success. In short, with this book as a guide, business leaders will learn how to manage IT as they would any other functional business unit. Through numerous case studies that outline the lessons other senior executives have learned while maximizing their IT investment.
Customer Reviews:
Must Buy if Upgrading from IT Management to CIO.......2007-08-07
Great help for someone that has just upgraded
from IT Management to a CIO role and needed to
upgrade as well his agenda. Excellent source of inspiration
and perfect guide for a profession that is still
under transformation. Definitely a must have.
The book is focused (and written by) on world class CIO positions,
but I found it equally useful for smaller scale CIOs.
It's exactly there that it lacks some information
on the organization of smaller IT groups (
<20 persons).
If you are a CIO then buy it. If you are an IT manager
you need something else.
A Must-Read for Every CIO.......2006-04-01
Excerpt from review on bsmDigest.com:
"Mark Lutchen's groundbreaking book continues to influence technology leaders with its vision for building mature IT organizations. As more CIOs and CEOs grapple with the challenge of applying effective management processes to their increasingly critical technology organizations, this engaging book offers very practical advice for doing it successfully. Drawing on his experience both as an actual CIO managing a large, global IT organizations and as a management consultant working with many large organizations, Lutchen delivers a clear, integrated vision for enlightened IT management."
Pragmatic and clear........2005-06-24
I have only one simple statement - where were you Mark when I started my IT career 17 years ago? Today I would have been a CIO! I highly recommend this book for those starting out their careers in IT as it gives a big picture look to the field. Own it and refer to the clear and relevant graphics in the book.
Insightful!.......2004-06-03
In the fall of 2003, the Harvard Business Review published an article advancing the proposition that "IT doesn't matter." The article's author suggested that because IT was now a commodity, and everyone had it, it no longer conveyed any distinctive competitive advantage and therefore, strategically, did not matter. In fact, at many companies, IT doesn't matter as much as it should - not because it is a commodity that other companies also use, but because most companies don't get every potential benefit from their IT. To advance your business agenda effectively, make IT a real part of the business. Author Mark D. Lutchen shows managers, particularly CEOs and CIOs, why IT is not fully a part of business at the moment, and what it will take to turn IT into a competitive, strategic asset. We recommend this useful, well-written, clearly organized book to anyone whose job involves decisions on IT budgets, organization, investments or strategy.
A must read for IT professionals developing a career roadmap.......2004-03-27
This is a fabulous book for experienced or aspiring IT managers whose goal is to prepare for ascension through the ranks, especially to the CIO level. In simple yet rich language, Mark presents a clear picture of the future of the IT organization and the competencies needed in the CIO and senior team heading up this professional services operation. The examples and case studies are rich with insights. In short, this book is pragmatic and weighty, yet also highly readable and I dare say outright enjoyable. I highly recommend it as a must read for anyone who wants to develop an effective IT career roadmap. Thank you Mark Lutchen.
Joe Santana,
Co-author Manage IT
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