Book Description
An authoritative manual that provides valuable insights for turning conflicts in the workplace into productive working relationships. The toughest part of any job is dealing with the people around you. Scratch the surface of any company and you'll uncover a hotbed of emotions -- people feeling anxious about performance, angry at co-workers, and misunderstood by management. Now, in Working With You is Killing Me, readers learn how to "unhook" from these emotional pitfalls and gain valuable strategies for confronting workplace conflicts in a healthy, productive way. Discover how to: - Manage an ill-tempered boss before he or she explodes - Defend yourself against idea-pilfering rivals before they steal all the credit - Detach from those annoying co-workers whose irritating habits ruin the day
Customer Reviews:
Just keeps giving.......2007-07-12
This is a book that just keeps giving. I bought it quite a while ago and really did not read it right away --- but ultimately I read the whole thing -- and I must admit I found myself appearing again and again in the descriptions.
But what really is great about this book is that if you just leave it on the coffee table or something like that, then you will find yourself picking it up and randomly looking at a chapter here and a chapter there -- and guess what -- it will all be relevant (if you are being honest with yourself). You will find yourself, your peers, coworkers, and your life.
Worth having.
Surprisingly helpful from an accidental reader.......2007-05-20
My wife bought the book and I was sceptical when I first saw it. I accidentally left it on a low table and our puppy picked it up and shredded most of the first chapter. I bought another copy from Amazon to replace the damaged copy. As I tried to repair the torn pages a few words caught my attention and after that I could not put it down. Take it from an initial sceptic that this book has very helpful suggestions and practical advice that you can readily apply. I highly recommend this book to anybody who is working.
Pop-Psychology.......2007-05-14
This book was assigned reading for a "Leadership" in business class. The first two chapters set the tone for the rest of the book. Read those, and the rest will be just variations on the same theme. I now use the book as a doorstop.
Smart Advice.......2007-05-12
As a veteran of the corporate world, I found the case studies and recommended solutions to common workplace snafus right on target. Best of all, the authors urge individuals to find out their options and own their decisions. In other words, no need to be the victim of an unhealthly work relationship. Hope is out there for those who can take a step back and not get tangled up in other person's bad behavior!
Disappointed.......2007-04-13
With all the glowing reviews, I thought this book would have something new and innovative, something I hadn't heard before. No such luck. Some interesting strategies and tactics for dealing with difficult people and see how you might be contributing to the problem, but nothing you won't find in other books on the subject.
I eventually gave up before finishing the CD because of the lack of anything new and I got tired of listen to the authors :-(
Book Description
The threat of continued warfare to the future of humanity has become dire. "The Great Turning explores that threat in detail and provides an equally detailed plan for meeting -- and overcoming -- it. Written in the author's trademark clear, compelling style, this timely book uncovers the roots of Empire in ancient Athens and charts the long transition from the institutions of monarchy to those of the global economy as the favored instruments of imperialism. Korten then discusses the promise of early America as a democracy dedicated to spreading liberty and freedom -- and the failure of the "American experiment" through the contemporary takeover of the U.S. government by corporate plutocrats, religious theocrats, and neoconservative militarists in pursuit of naked imperial ambition. Korten draws on sources as varied as evolution, developmental psychology, and the wisdom of religious mystics to make the case for "Earth Community" -- a people-centered, community-based future that is both possible and necessary.
Customer Reviews:
Hope Restored.......2007-08-07
David Korten has restored my hope that humanity can and will survive the upcoming collision with our own short sighted Hubris. Some, perhaps many of us will make it through and will have restored to us in the process a great deal more of our own compassionate humanity. Well researched, well written. A seminal work! Thank you David!
The Great Turning.......2007-06-12
This book should be read by anyone thinking about how to move toward a fair, just society. Korten talks about levels of maturity leading to understanding that enough people and groups have reached a level where a society based on the principle of community rather than that of domination is within reach. It undercuts struggling with all the forms injustice takes in our present society and considers joining with like-minded groups all over the world to form a bottom-up society concerned with the good of all rather than just looking out for what's good for the most powerful among us.
The Ideal of the Bodhisattva.......2007-05-13
The Great Turning masterfully traces the concept of Empire from pre-history to the present and states that the current world situtation has been shaped by the concentration of power and wealth in the hands of the few. The motivating actions of governments are to preserve their control over the forces of money and power. The democracies of the Western world are not true democracies as they maintain their control over the many by giving prevledge to the few. Korten goes on to relate various pardighms that our culture buys into and which perpetuate the rule of Empire. one of these views is related in the "Imperial Secular Meaning Story."
"Matter is the only reality. the whole of the cosmos is a product of the orderly playing out of physical forces amenable to description and prediction by mathematical equations. Life is the accidental outcome of material complexity. Consciousness and free will are illusions, nothing more. Because life has no intrinsic meaning, the only rational couse of the intelligent individual is to seek material gratification through the accumulation of wealth and power.
The evolution of the living species occurs through a competitive struggle in which the fittest survive and the less fit perish. Mammalian species, naturally organize themselves into heirarchies of dominance for mutual protection and breeding success.
Human progress likewise depends on competitive struggle in which the most fit triumph and those of second rank serve the most fit. the winners prove their superior worth and therby their contribution to the betterment of the whole by virute of their victory. They have a natural right to the rewards of their victory as their just due. Their is no reason for guilt or for concern for those whom the struggle destroys or leaves behind, as their loss is itself proof that they are the less fit. For the betterment of the whole, we must all accept that this their proper fate."
What makes the Great Turning a landmark book is that it exposes these myths for what they are-propaganda for maintaining control with power and wealth. The actions of governments rather than being for the well being of the people are for the maintaining of the myths which concentrate power and wealth in the hands of the few. Korten goes on to forge the strategy for removal of these myths and replacing them with the reality of a sustainable Earth Community.
The human and Divine potential of the sage, writer, artist, scientist cannot be fully realized without the move away from empire to Earth Community. The Bodhisattva's vow while at the threshold of enlightenment takes on the meaning for all of us to work out our daily lives in harmony with the forces that are attempting to bring about an Earth Community.
A "Must Read" for Every Lover of Democracy.......2007-03-08
This is the most important book I have read in years! There is hope. The people can take back America and truly make it a land of freedom, liberty and justice for all.
A MUST-READ.......2007-02-20
This book has changed the way I think about the world and the challenge we face in avoiding "the great unraveling." After reading it, I want to stand up and start making a difference.
Amazon.com
We live in an era where image is nearly everything, where the proliferation of brand-name culture has created, to take one hyperbolic example from Naomi Klein's No Logo, "walking, talking, life-sized Tommy [Hilfiger] dolls, mummified in fully branded Tommy worlds." Brand identities are even flourishing online, she notes--and for some retailers, perhaps best of all online: "Liberated from the real-world burdens of stores and product manufacturing, these brands are free to soar, less as the disseminators of goods or services than as collective hallucinations."
In No Logo, Klein patiently demonstrates, step by step, how brands have become ubiquitous, not just in media and on the street but increasingly in the schools as well. (The controversy over advertiser-sponsored Channel One may be old hat, but many readers will be surprised to learn about ads in school lavatories and exclusive concessions in school cafeterias.) The global companies claim to support diversity, but their version of "corporate multiculturalism" is merely intended to create more buying options for consumers. When Klein talks about how easy it is for retailers like Wal-Mart and Blockbuster to "censor" the contents of videotapes and albums, she also considers the role corporate conglomeration plays in the process. How much would one expect Paramount Pictures, for example, to protest against Blockbuster's policies, given that they're both divisions of Viacom?
Klein also looks at the workers who keep these companies running, most of whom never share in any of the great rewards. The president of Borders, when asked whether the bookstore chain could pay its clerks a "living wage," wrote that "while the concept is romantically appealing, it ignores the practicalities and realities of our business environment." Those clerks should probably just be grateful they're not stuck in an Asian sweatshop, making pennies an hour to produce Nike sneakers or other must-have fashion items. Klein also discusses at some length the tactic of hiring "permatemps" who can do most of the work and receive few, if any, benefits like health care, paid vacations, or stock options. While many workers are glad to be part of the "Free Agent Nation," observers note that, particularly in the high-tech industry, such policies make it increasingly difficult to organize workers and advocate for change.
But resistance is growing, and the backlash against the brands has set in. Street-level education programs have taught kids in the inner cities, for example, not only about Nike's abusive labor practices but about the astronomical markup in their prices. Boycotts have commenced: as one urban teen put it, "Nike, we made you. We can break you." But there's more to the revolution, as Klein optimistically recounts: "Ethical shareholders, culture jammers, street reclaimers, McUnion organizers, human-rights hacktivists, school-logo fighters and Internet corporate watchdogs are at the early stages of demanding a citizen-centered alternative to the international rule of the brands ... as global, and as capable of coordinated action, as the multinational corporations it seeks to subvert." No Logo is a comprehensive account of what the global economy has wrought and the actions taking place to thwart it. --Ron Hogan
Book Description
With a new Afterword to the 2002 edition. No Logo employs journalistic savvy and personal testament to detail the insidious practices and far-reaching effects of corporate marketing—and the powerful potential of a growing activist sect that will surely alter the course of the 21st century. First published before the World Trade Organization protests in Seattle, this is an infuriating, inspiring, and altogether pioneering work of cultural criticism that investigates money, marketing, and the anti-corporate movement.
As global corporations compete for the hearts and wallets of consumers who not only buy their products but willingly advertise them from head to toe—witness today’s schoolbooks, superstores, sporting arenas, and brand-name synergy—a new generation has begun to battle consumerism with its own best weapons. In this provocative, well-written study, a front-line report on that battle, we learn how the Nike swoosh has changed from an athletic status-symbol to a metaphor for sweatshop labor, how teenaged McDonald’s workers are risking their jobs to join the Teamsters, and how “culture jammers” utilize spray paint, computer-hacking acumen, and anti-propagandist wordplay to undercut the slogans and meanings of billboard ads (as in “Joe Chemo” for “Joe Camel”).
No Logo will challenge and enlighten students of sociology, economics, popular culture, international affairs, and marketing.
“This book is not another account of the power of the select group of corporate Goliaths that have gathered to form our de facto global government. Rather, it is an attempt to analyze and document the forces opposing corporate rule, and to lay out the particular set of cultural and economic conditions that made the emergence of that opposition inevitable.”—Naomi Klein, from her Introduction
Download Description
Once a poster boy for the new economy, Bill Gates has become a global whipping boy. The Nike swoosh is quickly losing its cachet, equated now with sweatshop labor. Teenage McDonald's workers are joining the Teamsters. What's going on? NO LOGO explains why some of the most revered brands in the world are finding themselves on the wrong end of a spray-can, a computer hack, or an international anti-corporate campaign. NO LOGO uncovers a betrayal of the central promises of the information age: choice, interactivity, and increased freedom. Instead, job security and consumer choice have been swallowed whole by companies who enlist us as their human billboards and spokesmen. Equal parts cultural analysis, political manifesto, mall-rat memoir, and journalistic expose, NO LOGO is the first book that both uncovers the sins of corporations run amok and explores and explains the new resistance that will change consumer culture in the 21st century.
Customer Reviews:
Informatively frustrating.......2007-08-17
It was well written exploring many aspects of branding, culture jamming, and production.
This book will leave you with frustration and questioning how you change change something, and what CAN you buy that isn't made from Export Processing Zones.
It does give great information but yet leaves you frustrated and feeling helpless that you can't change the current conditions or avoid buying products made in places like china, el salvador, indonesia where they treat their workers worse than dirt.
Insight into an Ad-driven culture.......2007-07-14
This book offers a deep insight on how advertising are creeping into our lives, even conveyed to us in a subliminal way. If left unchecked, the corporations would be the authors our culture. It also showcases the exploits of major corporations in employment.
However, one must be critical when reading the book, as some of the things Naomi bashes on, such as the Starbucks expansion strategy, are genuine business strategies. In some cases, we have to be realistic and not blindly adopt and anti-corporation stance.
The first 3 chapters, No Space, No Choice, and No Jobs are exceptionally informative, but the last chapter, No Logo, falls short and descends into a boring rant on countermeasures that in my opinion, are far from effective and often, impractical.
Buy the book, read the first 2, skip the last.
Anti-Corporate Handbook.......2007-05-20
What are the effects of multinational corporations in the Branding Age? Naomi Klein tackles that in this seminal work on the subject. While somewhat dated (published in 2000), it gives the most comprehensive picture of the transition corporations have undergone from providing competent products and services to providing ubiquitous branding and advertising to produce loyalty and sell peripherals. This book gives the total picture of the devastation left in the wake of total corporate dominance in the U.S., Canada, and worldwide.
As she details, what has emerged in the last half of the 20th century is a new kind of totality - an economic imperialism spearheaded by Nike, The Gap, McDonalds, Shell, and Microsoft and their lawyers, contractors, and advertising agencies. As they break open markets, crush competition, and lower wages across the globe they've gotten so powerful as to dictate to scores of countries what their trade and economic policies are going to be. These policies are always anti-Union and terrible for workers, leaving nations worse off than before they were Industrialized and Advertised - creating massive wealth gaps and uneven distributions across the board.
The four major sections of the book: No Space, No Choice, No Jobs, and No Logo, each show in example after example, case study upon study that advertising is the product now and the more money spent in that avenue, the more profitable the corporation can be while taking every opportunity away from the poor and disenfranchised, forcing horrible conditions and worse jobs on them, and decreasing their access to health care and nutrition. This is not an accident. This is a concerted policy foisted upon the world through the corporate enforcement arm of the WTO, World Bank, and U.S. Military.
Is it hopeless? Well, civil disobedience is one way to combat the trends and takeover and Klein offers many suggestions and examples in this book. However even she admits that the situation is bleak.
Good luck . . . and good read.
- CV Rick
NO LOGO will fundementally alter the way you think about the world........2006-11-04
Naomi Klien's treatise on the anti-corporate movement of the last decade provides tremendous insight into the philosophies behind today's anti-corporate culture, and more importantly, the "branded" society that has spawned it. Well written and intelligent on every level, NO LOGO carefully tracks such disturbing phenomenons as the disappearance of public space, the rise of corporate censorship, and the transformation of living wage jobs for Americans into sweatshop labor in the third world. If you are completely unfamiliar with today's cultural rebellion against corporate control, NO LOGO serves as an excellent introduction, clearly outlining the dubious marketing trend of promoting "brands not products" such that you will never be able to watch commercials the same way again. If you are a seasoned WTO protester or billboard adbuster, NO LOGO will provide you with all the philosophical and factual ammo necessary to start converting your friends away from their unthinking materialistic lifestyle. This book is a must read for anyone who considers themselves and independently thinking consumer, as well as anyone who is interested in the latest cultural rebellion taking place among today's young and disenfranchised.
The Third World has always existed for the comfort of the First.......2006-11-03
Naomi Klein sketches perfectly the major shift in corporate strategy today: transnational companies are not interested in production anymore, only in branding: products are made in factories, brands in the mind. Branding creates big margins, production in home countries meager earnings.
This strategy causes monstrous layoffs in the First World and creates EPZ (Export Processing Zones) in the Third World.
In the First world, corporations transformed themselves in `engines of wealth growth' for their shareholders, instead of `engines of job growth'. `CEO's of the 30 companies with the largest announced layoffs saw their total compensation increase by 67%.'
The jobs they need are predominantly outsourced, or are McJobs (no `adult wages') and temporary stop-jobs.
The First World stirs fierce competition between Third World countries in order to get rock-bottom prices for their `branded' products, creating colossal margins in the home countries.
Wages in EPZs are so low that most of the money is spent on shared dorm rooms and basic food. Workers cannot afford the consumer goods they produce.
Another aspect of our branded world is the sheer size of the (trans)national corporations created by relentless mergers and acquisitions. Their size permits them to decide what items (also magazines, DVDs) should be stocked in a store, in other words, they create a new kind of censorship.
Big mergers in the media landscape allow conglomerates to produce their own news and in this sense jeopardize basic civil liberties.
While Naomi Klein's analysis of our consumer planet is very revealing, the remedies she proposes are rather innocent, epidermic, symptom healing or too general: ad and brand busting, radical ecology (Reclaim the Streets), anti-globalization and anti-corporate mass protests, boycott, building greater critical social consciousness. Individual actions like attacking in court (Shell in Nigeria), revealing Nike's sweatshops or denouncing McDonald's food are ultimately not more than temporary needle pricks in elephant skins.
What the world needs is a global vision, which we can find in the works of Joseph Stiglitz or (for a view from the South) Walden Bello.
Highly recommended.
Book Description
Based on research presented at The Harvard Business School’s first-ever conference on business approaches to poverty alleviation, Business Solutions for the Global Poor brings together perspectives from leading academics and corporate, non-profit and public sector managers. The contributors draw on practical and dynamic how-to insights from leading BOP ventures from more than twenty countries world-wide. This important volume reflects poverty’s multi-faceted nature and a broad range of actors—multinational and local businesses, entrepreneurs, civil society organizations and governments—that play a role in its alleviation.
Customer Reviews:
A collection with a story to tell.......2007-06-29
This work is a seamless compilation of information from the corners of the globe detailing innovative new approaches to the alleviation of global poverty through creative efforts in the private sector. Beyond useful and insightful facts and information, this book goes on to organize and present the knowledge in a framework that serves to effectively establish the context of global poverty and therefore the efforts to alleviate it. Because of this context-building framework, as a reference material, this volume is greater than the sum of its parts.
Book Description
Each week the oil and gas fields of sub-Saharan Africa produce well over a billion dollars' worth of oil, an amount that far exceeds development aid to the entire African continent. Yet the rising tide of oil money is not promoting stability and development, but is instead causing violence, poverty, and stagnation. It is also generating vast corruption that reaches deep into American and European economies. In Poisoned Wells, Nicholas Shaxson exposes the root causes of this paradox of poverty from plenty, and explores the mechanisms by which oil causes grave instabilities and corruption around the globe. Shaxson is the only journalist who has had access to the key players in African oil, and is willing to make the connections between the problems of the developing world and the involvement of leading global corporations and governments.
Customer Reviews:
Poisoned Wells.......2007-06-11
Of the current crop of "what is wrong with Africa" books including "The Shackled Continent", "The White Man's Burden" and "The Trouble with Africa", Nicholas Shaxson's analysis and prescriptions for change are the most radical and on-the-money. Shaxson's book should be widely read and discussed. Unfortunately, too much invested in the status quo by all concerned to see much likelihood of change within the next few decades.
Amazon.com
This is the David-and-Goliath story of how an American bureaucrat took on the tobacco industry--and helped topple it. David Kessler, head of the Food and Drug Administration for seven years under Presidents Bush and Clinton, earned the nickname "Eliot Knessler" from The Washington Post--a pun meant to evoke the memory of the Prohibition-era gangbuster--because he rejuvenated a moribund agency. The FDA regulated, in Kessler's words, "one quarter of every dollar Americans spent--from the food they eat to the drugs they take to the cosmetics they wear." Yet it lacked the courage to take on the country's most lethal product: cigarettes. So did Kessler, at least initially. He agreed with aides and others that Big Tobacco was too powerful a force in Washington, D.C. "The industry perceived threats everywhere, and responded to them ferociously," he writes. Moreover, challenging the industry would waste important resources that could have a more tangible benefit for consumers if they were spent elsewhere. Even before making the choice to go after cigarettes, Kessler was a figure of controversy, and this only intensified when he became one of the few Republican holdovers in the Clinton administration.
Much of the book deals with the routine business of the FDA: orange-juice seizures, a fight to restrict the sale of body tissues from foreign sources, how he responded to complaints that syringes were found in Pepsi cans, and so on. But the driving force behind Kessler's narrative is how he slowly woke up to the possibility of regulating cigarettes. "It is too easy to be swayed by the argument that tobacco is a legal product and should be treated like any other," he writes. "A product that kills people--when used as intended--is different. No one should be allowed to make a profit from that." His story is a lesson in Washington power politics--a game he played with naiveté when he started but was expert at by the end of his tenure.
To say Kessler and his team of FDA regulators "defeated" Big Tobacco is an overstatement: they were part of a broader effort that included trial lawyers, consumer groups, and crusading journalists, and the industry hasn't exactly gone away. But they were instrumental in forcing tobacco companies to admit that nicotine is addictive and cigarettes cause cancer, and in bringing about a sea change in the industry's legal and popular standing. Kessler now believes in regulation so tight it will strangle Big Tobacco forever: "If our goal is to halt this manmade epidemic," he writes, "the tobacco industry, as currently configured, needs to be dismantled." A Question of Intent is a well-told muckraker. It unfolds deliberately, like a good detective story. Admirers of Jonathan Harr's A Civil Action, especially those with a taste for public policy, won't be disappointed. --John J. Miller
Book Description
Now in paperback: former FDA commissioner David Kessler's non-fiction legal thriller about his agency's fight with Big Tobacco. Dubbed "Eliot Knessler" by The Washington Post, due to the way he resurrected a moribund government agency, FDA Commissioner David Kessler launched a carefully considered, thorough, and aggressive assault against the previously unassailable tobacco industry. His attempt to regulate tobacco as a drug was met with all of the industry's now notorious practices: legal stonewalling, manipulation of "bought" elected officials, intimidation, and outright lies. Kessler tackled all of these challenges with the vigor of a man perhaps outgunned but not outmaneuvered. At the height the FDA's legal battle, U.S. News and World Report called Kessler "somebody you can tell your children about" and compared him to the protagonists of Mr. Smith Goes to Washington and To Kill a Mockingbird. Like those classic American stories, A Question of Intent is about the search for truth, the choices people make, and right and wrong. It is about moral courage.
Customer Reviews:
An Educating and Entertaining Read.......2007-04-25
David Kessler in A Question of Intent: A Great American Battle with a Deadly Industry provides readers with an entertaining and educating read that serves as a guide for organizations while showing an detailed view of bureaucracy, the media, and government organizations. He effectively displays the numerous benefits of affiliation between organizations and their leaders when trying to change the regulation over tobacco. Kessler also does a great job showing the role of a President and the effect he or she can have on organizations when they get to choose the leading personnel. Where Kessler falls short though is in providing a well organized story, free of excess personal narratives, and repetition. Do these errors tend to negate the quality of the book as a whole? No, but it makes me question his editor and the intentions he or she had in the scattered layout and whether included memoir aspects were entirely necessary.
By bringing the reader directly into the Food and Drug Administration's everyday happenings, Kessler is able to display the decision process of a government organization, while adding an element of suspense. His emphasizes the importance of connections and affiliation and teaches readers the scope and impact that lobbyists can have on the outcome of policies. He often describes that "too late" he realized that he had been "sandbagged by...lobbyists" and "overlooked [the] key tactical step" of lining up more support and connections (Kessler, 48). He shows that it was only through the support of his older staff and political connections that he was able to move forward in his fight for tobacco regulation.
The involvement of the reader in the processes Kessler and his team had to go through to get government attention on the regulation of tobacco could easily serve as a guide for other struggling organizations. He shows in detail how they used the media and were careful about their timing when making decisions. For instance, Kessler asked credible journalists to downplay stories to the New York Times to the extent that newspapers wouldn't even write about events such as the American Red Cross' bad blood supply. This manipulation of the media was useful to the organization by downplaying bad press and avoiding un-needed fear and panic. For other organizations who find themselves in the heat of the media, they might want to take notes from Kessler and his experiences
Another positive aspect of Kessler's book was his ability to show the vital role of the President. Most readers, like myself, would be surprised to learn that the President can have such a vital effect on issues such as food labeling. Kessler describes the difficulty and "maneuvering" it took to get amendments on the underage purchases of cigarettes on the Presidents desk (Kessler, 98). Once they got there, he describes how a Congressional hearing was crucial in how the media framed the issue - eventually leading to the impression the American public got on the topic. Overall, his book gives a great overview of what it takes to get an issue to the desk of the President, and how the steps taken after that can shape public opinion and determine the fate or success of a proposed amendment.
In the end, Kessler and his editor could have improved on the organization of the book. The subject of each 3-7 page chapter skips from topic to topic. It gets tedious when the reader has to continually shift his or her focus from tobacco to fresh food labels to the AIDS drug progression then back to tobacco - all with a little autobiographical information thrown into the mix. At the same time, Kessler consistently switches between using character's first and last names. One minute he's calling a successful reporter "Jim," like they're best friends, the next referring to him as "O'Hara" who had a "reputation among reporters for credibility" (Kessler, 92). The inconsistency is unnecessary and confusing.
Another detail that distracted from a smooth read from a trustworthy author, is his insistence on showing he "did not know" what he was doing, or that he "should have realized" that many of his decisions would have negative effects. Readers already understand no person is perfect, there is no reason to keep reminding them up to two or three times a page.
For readers who want an entertaining, yet educational read, Kessler's book provides both. While it does have its minor errors and editorial mishaps, his ability to produce a book that readers like a thriller yet explains the inner-workings of bureaucracy in a simple-to-understand way is uncanny. Lessons can be learned by regular readers seeking more information on a much debated topic - the regulation of tobacco - or big organizations looking to revitalize their strategies to achieve greater success in their goals.
great expose of an evil industry.......2005-10-01
America, for all its faults, is the battlefield on which many of the world's most important health questions are being fought. None of those is more important than the questions this excellent book addresses. Is nicotine a narcotic? Are America's major cigarette companies, collectively known as Big Tobacco, deliberately turning their customers into nicotine addicts?
They were the key questions David Kessler tackled when he was Commissioner of America's Food and Drug Administration (FDA) from 1990 to 1997. Kessler, who is now Dean of the Yale University Law School, fought a tenacious battle with Big Tobacco and its powerful allies on Capitol Hill during those years. The battle was so tough and Big Tobacco so ruthless that Kessler and his small team were often compared to Elliot Ness and his small band of Untouchables who slugged it out with Al Capone's army of gangsters and corrupt politicians during the Prohibition years.
Certainly, the tenacity of Big Tobacco in the face of overwhelming evidence that damns its product can only remind the reader of Al Capone and America's Organized Crime, whose sole god is ill gotten money. Big Tobacco practiced, for example, the code of Omerta and, if Kessler is to be believed, former employees who gave evidence against them lived in fear of their lives. Big Tobacco had armies of lawyers and US Congressmen in their corporate pockets. All they seemed short of was organizing the gangland-style hits that were Capone's specialty.
Indeed, the specters of Ness and Capone are never too far away. Kessler hired special investigators trained by America's elite combat forces to interrogate witnesses. One member of Kessler's squad trawled all of America's seaports to uncover key evidence that Big Tobacco had illegally imported genetically modified tobacco into the United States. The book is, in many ways, a classic detective story needing only Humphrey Bogart, Jimmy Cagney, Tom Hanks or some other celluloid figure to bring it to life. It races along from the very first page to the final denouement.
Big Tobacco's four-pronged counter-strategy against the FDA is also equally fast-paced. Working with military precision, it used, as page 169 tells us, frontal assaults, surgical strikes, allied attacks and air cover to overwhelm the offices and efforts of Kessler and his team. Like Organized Crime, Big Tobacco knew what side its bread was buttered on. Like Organized Crime, Big Tobacco's bosses proved themselves to be ruthless and cynical competitors with pitiless cash registers for hearts. Their proud boast was that they had more money than God.
Their vast war chests poisoned public debate in America for many years just as their product continues to poison the bodies of their fellow Americans. As well as the armies of hired lawyers who were central to their strategy, they employed mercenary academics to rubber-stamp their products with a scientific sheen of respectability. The aura of scientific impartiality these academics bartered away helped Big Tobacco's bosses accumulate their almost limitless wealth, buy their way into Capitol Hill and jam the world's hospital cancer wards full with cigarette smokers. Although Kessler names some of these contemptible researchers, he goes much further. By exposing their mercenary motives, he discredits them and Big Tobacco, which paid them their ultimately puny pieces of silver.
The book, despite its topicality, starts off with a quote from the Odes of Horace, which tells us that "The guilty have a head start, and retribution is always slow of start, but it catches up." Fortunately, the net is finally beginning to close in on Big Tobacco and its tainted allies. Thanks to people like Kessler and his team of Untouchables, the nicotine debate is starting to be aired out into the open.
Sometimes, of course, the cure is worse than the disease. Kessler's comments about nicotine nasal sprays should be enough to make anyone feel pity for the nicotine abuser and disgust at the companies which can conceive, let alone peddle such an obnoxious product.
No sympathy whatsoever can be spared for Kessler's villains. Though bloodied, Big Tobacco is far from bowed. It continues to ensnare American schoolchildren with its product and to export its deadly product to the four ends of the earth. Despite Big Tobacco's enviable revenues, its feet of clay and the tissues of lies it surrounds itself with have both been well exposed by this great book, which President Jimmy Carter and a host of other luminaries endorse. The hope must now be, as Kessler puts it, that Big Tobacco will eventually be drummed out of business altogether. Their demise would not only make the air we breathe cleaner. It would also help clean up the corridors of power, which Big Tobacco so thoroughly infected with its own insatiable addiction to the profit motive.
A Breath of Fresh Air.......2004-03-25
Thank you, Dr. Kessler, for pursuing the tobacco dragon and for writing this book. It should be required reading for every medical and divinity school student.
Civics lesson that reads like a thriller.......2002-08-05
Wow. Who would have thought a book on the history of the FDA's handling of tobacco regulation would read like a spy novel? I grabbed this book off the new books shelf at the library, and picked it up expecting to skim through it. Kessler begins with how he was chosen to head the FDA, and introduces several of his staff including the one who started him toward taking on the tobacco industry. Then we get plenty of background including the history, marketing, and laws concerning tobacco.
With all the press on Big Tobacco, I expected them to be shown as fiendish. I've been a member of Americans for Non-Smokers Rights for 20 years, and I've read all about the Industry's dirty tricks, and I fully expected to read about them again here. What I didn't expect to find was the thoroughness in Big Tobacco attempted to discredit the FDA, and Kessler takes us through the political campaigns and counter-campaigns. He shows how Big Tobacco created fake advocacy groups on several issues, leading to their attempt to muzzle the FDA and cut off all their government funding. If you remember the '94 Contract with America and the movement against Big Government, you'll be surprised to find how Big Tobacco co-opted it to fight the FDA, one of the more admired agencies.
If you weren't already cynical about how the US government operates, this book will get you there, even with its descriptions of some of the good guys continually outmaneuvered by the bad ones. Several congress members are shown to be captives of Big Tobacco, doing their dirty work with scripts written by their lobbyists and lawyers.
And speaking of lawyers, one of the most amazing revelations to me ok is how the tobacco industry became captives of their law firms! Yes, instead of working for their clients, the law firms ended up calling all the shots, and the CEOs would read statements prepared by them. The book covers how this came to be.
If you love looking of source material, you'll be busy. Kessler leaves plenty of footnotes in this meaty book for your review. My only complaint is that the book jumps around in places, as the story moves forward or back depending on the topic being covered. But this is a small beef, as the material is so compelling. Find out not only how cigarette's nicotine content was manipulated but how the industry tried to hide this obvious fact from FDA visitors to their manufacturing facilities. Enjoy the victories and despair over the setbacks; this is a policy-wonk's book as written by a Tom Clancy wanna-be.
A Govenment Policy Thriller.......2002-06-24
This is an excellent book. Kessler's story reads like a thriller, but is non-fiction. In addition to the fascinating narrative, Kessler provides along the way many insights into how Washington REALLY works. The most disheartening thing about the book is the extent to which Kessler documents how our political culture is awash with tobacco money; the tentacles of the tobacco companies seemingly reach everywhere. Kessler reveals that many "think tanks" and other public policy mouthpieces--even senators--have been bought by big tobacco and are literally reading from scripts the companies have provided trying to shift tobacco issues into ideological issues involving freedom and democracy. Unfortunately, the tobacco companies usually win with such strategies. Kessler is quite non-partisan in his approach to his topic, so politicians are judged purely by their stance on tobacco. Clinton comes out as wishy-washy, Gore as rock solid, while Dennis Hastert, Newt Gingrich and assorted others come out as shills for big tobacco. A very enlightening and enjoyable book; it will make you yearn for true campaign finance reform.
Book Description
Robert Jackall's Moral Mazes offers an eye-opening account of how corporate managers think the world works, and how big organizations shape moral consciousness. Based on extensive interviews with managers at every level of two industrial firms and of a large public relations agency, Moral Mazes takes the reader inside the intricate world of the corporation. Jackall reveals a world where hard work does not necessarily lead to success, but where sharp talk, self-promotion, powerful patrons, and sheer luck might. Cheerfully-bland public faces mask intense competition in this world where people hide their intentions, and accountability often depends on the ability to outrun mistakes. In this topsy-turvy world, managers must bring often unforgiving technology and always difficult people together to make money, an uncompromising task demanding continual compromises with conventional truths. Moral questions become merely practical concerns and issues of public relations. Sooner or later, managers find themselves wondering how to act in such a world and still maintain a sense of personal integrity. This brilliant, sometimes disturbing, often wildly funny study of corporate thinking, decision-making, and morality presents compelling real life stories of the men and women charged with running the businesses of America. It will interest anyone concerned with how big organizations actually function, or with the current moral malaise in our public life.
Customer Reviews:
bibliographic data : .......2005-11-06
Author: Jackall, Robert.
Title: Moral mazes : the world of corporate managers / Robert Jackall.
Publisher: New York : Oxford University Press, 1988.
Edition Date: 1988
Language: English
Notes: Includes index.
Physical Details: ix, 249 p. ; 25 cm.
Subjects: Business ethics--United States.
Executives--Professional ethics--United States.
Corporations--Corrupt practices--United States.
Objective, sad, but true.......2002-05-06
"Moral Mazes" is an extensive, award-winning and highly accurate sociological portrait of life in the modern corporation, an academic precursor, so to speak, of the "Dilbert" cartoon strip. Unlike many other writers on this topic, Jackall doesn't resort to Marxist rants, but rather, compares modern corporate culture to the "Protestant" work ethic most Americans are raised into.
Jackall's inquiry, based on in-depth interviews with managers themselves, is broad in scope, and it is hard to generalize. Within about 200 pages, he covers the social circles of the corporation, cronyism, bad decisionmaking and public relations, to name a few. He discovers that corporations, at the upper levels at least, resemble a king's court more than a meritocratic organization. The essential work of a manager is not "management" or "leadership," but constantly making the right friends and adopting the correct posture. Anyone who has worked in such a setting, or knows people in such a field, will be able to relate instantly, although it can be argued that Jackall did not need to spend years of ethnographic research to reach this conclusion.
This book is not for everyone, as Jackall must conclude that "ethics" as practiced by managers is nothing more than "survival" and ambition for one's own "advantage." While such a diagnosis may seem harsh, it is difficult to rationally explain recent events in the marketplace, such as the Enron scandal, without concluding that corporate executives have a moral compass that differs from that of the everyday person.
Contrary to what a layman may think, Jackall makes no moral judgments of his own, although readers most certainly will. The title itself can be misinterpreted by people not familiar with sociology. The "morals" Jackall discusses are not ethics (which he attacks in his intro), but Durkheim's "occupational morality." While he does study corporations, he calls the focus of this study the "bureaucratic ethos" (not "corporate ethos"). Anyone who's read history (or the local newspaper) already knows bureacracy can create its own rules, from governments (i.e., the Nazis and the Holocaust) to religions (i.e., Catholicism and child molesters).
Surprisingly, by portraying executives' lives as frought with anxiety, guilt, "senseless" work and no reliable means to measure their self worth, Jackall may cause an intelligent reader to actually feel sorry for them. Reading though his interviews with executives, there's little question that many executives began to regard him as a "Father Confessor" to admit their deeds.
At the same time, Jackall offers an alternative theory for why the American work ethic has all but vanished: if people are promoted based soley on their manipulative social skills, why would anyone want to subscribe to the old work ethic?
A Cynical Autopsy.......2001-02-23
Robert Jackall strings together a series of worse-case scenarios gleaned from a very limited control group of corporations. He skillfully manipulates language (e.g., calling loyalty to one's boss 'fealty') in order to deliver what he thinks is an indictment of bureaucracy. He does have some interesting things to say about the press, but this occurs near the end and comprises less than a page of material. Save your time. Read something worthwhile like Thomas Sowell's classic "A Conflict of Visions." Jackall's book is not worth the read.
Throughly depressing but an absolute must read.......1998-10-07
This book ought to be required reading for all MBA candidates and would be corporate middle managers as an intro into the sad and dysfunctional but real corporate world. In numerous scenes that will be instantly familiar to anyone who has worked at a Fortune 200 firm the book recounts numerous instances of failed and misdirected management. Depressing because it reveals the underbelly of corporate America and capitalism but readable in its accurate portrayal. Occasionally at times slow (particularly towards the end when he presumably is tired of writing) it does a clinical autopsy on management. Like watching a train wreck you are compelled to keep reading even as you realize the denouement. If you think that ignorance is bliss - give this a miss - on the other hand, if you are a frustrated idealist and need proof that in order for evil to overcome good, good only has to do nothing, it is worth the investment. An excellent primer on why we need ethics courses but more importantly ethical actions.
Customer Reviews:
Review.......2007-09-24
I enjoyed this book very much. I also learned through reading it the many different ways that officers can become coppupt and how to notice corruption before it even starts. This is an excellent book and I do recommend it to anyone who is interested in corruption of police and their departments.
An excellent introduction/overview.......2007-02-04
This book does an excellent job of introducing the reader to corruption, particularly what seems like inane and harmless corruption such as accepting free food from locals on your beat. It explains and expands on human nature, the desire to receive special treatment from those responsible for our protection or admnistration. I have also taken a class from Dr. Caldero, and I can say that a majority of the students in the class didn't understand his book at first, because they failed to see the danger in small or seemingly trivial corruption.
Police ethics are much more than this.......2003-06-13
After reading this book, I wondered whether the authors are or were cops themselves. At least one of them (Crank) isn't, and never has been. This makes sense, because the ethics cases presented in this book are bland and barely skim the surface of what we (cops) go through every day. On the face of it, the ethics questions seem reasonable. To those of us in the profession, they are laughable. Sorry, but this book is another one of those written by college professors who don't really understand the world of the cop.
A must read for all future employees of the Criminal Justice.......2001-05-12
Excellant Book! A must read for all future employees of the Criminal Justice System. This reminds me of another book I just read and recommend, U.S. Customs Badge of Dishonor. Both of these books demonstrate just how tuff it is to be a cop.
Book Description
This book challenges readers to examine problems and to be aware of biases. It provides the tools to make informed ethical judgments, and tells readers what is required to form good moral habits and character.
The primary focus of this book is on American business values, but it also examines how those values are influencing people throughout the world, and how American values are, in turn, being influenced by other peoples.
For business advisors and consultants, as well as corporate managers.
Book Description
A dramatic and compelling journey into the dark heart of globalization.
Customer Reviews:
An intriguing, eye-opening discussion.......2005-02-07
What happens when multinational corporations decide that the use of armed force is really business? When companies line up with warlords and armies to make a profit? When corporate interests dictate war or peace? Madelaine Drohan's meticulously researched and impressively wrfitten expose, Making A Killing, shows just what happens in a world of multinational power, drawing important connections between corporate armed forces and history and providing food for thought for corporations, policy makers and national leaders alike -- the result is an intriguing, eye-opening discussion.
A pantheon of predators.......2004-01-20
Resource control is the core of Madelaine Drohan's book. Where the image of empire was once faceless armies, religious zealots or expanding trade, modern conditions have changed this view. Instead of governments launching empires, suit-clad businessmen now decide where the action lies. Decisions to exploit resource areas are not made in ministry offices, but in corporate boardrooms. Businessmen, "and they are almost always men", choose locations, make investments, recruit workers and begin operations. Until there is unrest. Then they call in governments to support their enterprise. If governments cannot or will not respond, the entrepreneur's answer is the "private army". Mercenary professional military men act as "security" teams, policemen or replacement armies. And they are accountable to no-one but the firm that has hired them.
Drohan's account begins with the rule of Cecil Rhodes "who stands head and shoulders above" the ranks of those applying military solutions to "corporate problems". Rhodes built an immense resource empire in Southern Africa. He also set the standard for controlling workers as firmly as he did markets. By the expedient of raising a battalion of "pioneers" to deal with reluctant African peoples and recalcitrant workers, Rhodes expanded his holdings to an unprecedented degree. Attributing his goals to the furtherance of the British Empire, he also ensured the continuation of profits to his own pocket. Belgium's king Leopold followed Rhodes' example by keeping the Congo as a personal fief. The Belgian government was simply shunted aside on imperial affairs for decades. The rape of the Congo is a glaring example of imperialism run rampant, yet it set the stage for what followed.
Drohan's narrative is dominated by personalities. Like a gaggle of rapacious ravens, men prominent in resource enterprise descended on Africa after Rhodes. Some of these were British, some Canadian, but others arose from among Africa's own peoples. These last were flexing political and economic muscle as former colonies became independent. These new nations, with their artificial boundaries laid down irrespective of tribal or ethnic limits, became caught up in internal regional disputes. Resource firms played off these rivalries to their advantage where possible. If contests for power became too heated, the companies had the option to withdraw or find ways of protecting their investments. Protection was provided by "security forces" available for hire. Among the most notorious of these was the South African firm, Executive Outcomes. Staffed by disaffected South African soldiers, it offered services directly or through hidden subsidiaries. Executive Outcomes emerges frequently, if often vaguely, as Drohan valiantly tries to unravel the machinations the firm and its customers perpetrated as gold, diamonds and other resources were sought and exploited. Legality is an elusive term in these activities.
These are not distant and unrelated events. We tend to cling to the image of investment benefiting all - the theme of "globalisation". Drohan demonstrates how firms, pursuing resource wealth in Africa, have followed the Rhodes formula for success. Whether hiring private armies or simply requesting local government forces to act in their interests, resource firms are steadfastly ignoring the impact on local people and their economy. Of all Drohan's examples, the most glaring is the Talisman Energy story. Her chapter on this operation is at once the worst and the best example in the book. Talisman, a latecomer to Africa, seems to have learned nothing from previous resource history in the region. As Drohan describes it, Jim Buckee, Talisman's head, followed a sinuous path trying to keep his firm active in the resource field. With one eye open to profits and the other closed to government activities done in the name of "security" for his operations, Buckee brought his firm close to disaster. On the other hand, the case demonstrated the power of the public in bringing such firms to judgment. Various large stockholders, chastened at the thought of supporting a firm blind to the impact of its operations, withdrew investment. It's a fine example of what individuals can achieve in acting collectively.
Drohan's book is a much needed exposure of business morals left unscrutinised. In her final chapter, "Perfectly Legal, Perfectly Immoral", she shows the path to justice for people under oppressive regimes shored up by rapacious businesses is long and difficult. Yet, if readers pay attention, she shows how they can be effective in making change. With a federal election looming, it would benefit electors to read this book and reflect on its message. [stephen a. haines - Ottawa, Canada]
A book about corporate and state power without responsiblity.......2003-12-29
This is an excellent book about how specific corporations, individuals and both European and African rulers have plundered Africa for profit and the accumulation of private fortunes on the backs of millions of Africans who have been slaughtered over the centuries. Some of the individuals have passed into the history books, but some of the corporations and individuals are still very much in the news today and the world still waits for their atonement. Madelaine Drohan has provided a very courageous addition to the literature in the area by in-the-field research in some of the most dangerous places in Africa and written in most detailed and compelling manner.
Solid research and first-hand observations.......2003-12-06
Drohan cover a number of specifc cases of corporations using violence to further their interests - dedicating a chapter to each case. She makes no effort to be a comprehensive compendium of all the ills perpetrated by corporations, instead choosing to focus on a few prime examples in detail where her experiences as a journalist can bring some perspective to each case.
My own particular interest is around the role of Calgary-based Talisman Energy Inc. in Sudan. The chapter on Talisman was solid and insightful, with Drohan drawing from her own experiences in Sudan and interviews with key players, as well as the volumes of research and reports available.
The book is a telling study of the irresponsible extremes corporations can go to in their simple-minded focus on profit as the only goal.
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