Book Description
Finalist for the George Terry Award sponsored by the Academy of Management "This lovely and important book is the clearest, most complete, and interesting statement of sensemaking in organizations available. . . . It will have an impact on both new and experienced scholars." --Bob Sutton, Stanford University "Weick is artful. He masterfully constructs the sensemaking theoretical framework so that it can be better understood by the general scholar and in the process provides the reader with the sensemaking experience." --Kathleen Sutcliffe, University of Minnesota The teaching of organization theory and the conduct of organizational research have been dominated by a focus on decision making and the conception of strategic rationality. The rational model, however, ignores the inherent complexity and ambiguity of real-world organizations and their environments. Karl E. Weick's new landmark volume, Sensemaking in Organizations, highlights how the "sensemaking" process--the creation of reality as an ongoing accomplishment that takes form when people make retrospective sense of the situations in which they find themselves--shapes organizational structure and behavior. Some of the topics Weick thoroughly covers are the concept, uniqueness, historical roots, varieties and occasions, general properties, and the future of sensemaking research and practice. Expertly written, Sensemaking in Organizations is the volume that students, scholars, and professors of organization and management studies must have.
Customer Reviews:
Sensemaking fails to translate theory into practice.......2001-06-25
Weick's book is thoroughly researched, drawing its insights from psychological and organisational studies.
It offers new views on how organisations operate, and how they generate meaning. It points out that reality is not something outside the organisation, but something that is constructed by people within the organisation - an empowering insight. Weick also extensively discusses where and how this 'making of sense' happens.
But the book fails largely in linking this theory to practice. After making sense of 'Sensemaking', (which requires some mental acrobatics!), I still don't know how a leader can influence the sensemaking process to the benefit of the organisation. I'm still left with the basic question: So what?
Powerful insight into how people work together.......1997-08-20
This book has a very academic tone but it has some powerful implications for anyone in business. The book makes a number of points that are not intuitive but that are very powerful. For example, he talks about the advantages of speed, confidence, and plausibility in problem solving and why they may be more important than accuracy
Book Description
WorldCom. Enron. Tyco. Shocking accusations of dishonesty and silent complicity have dominated headlines recently, and cost the American economy trillions of dollars. Clearly, dishonesty doesn't pay.
Drawing from these stories, as well as from more positive ones, Absolute Honesty shows how to establish and maintain a culture where honest communication is the norm, and employees can speak openly without fear of retribution. The book illustrates the impact that truthfulness and accountability can have on organizations, attacking the sort of passivity that allows little lies to grow into giant disasters.
Structured around the Six Laws of Absolute Honesty, this insightful book goes beyond simply extolling the virtues of ethics to provide a template managers can use to maintain an environment of healthy debate. It also contains a toolbox of techniques anyone can apply to improve his or her ability to confront and resolve difficult issues.
Companies can reap huge benefits from cultivating an atmosphere of trust. Absolute Honesty is an important, timely book that provides readers with the tools and strategies to establish a culture in which communication thrives and results speak for themselves.
Customer Reviews:
This is a topic that we should all get our teeth into.......2006-10-21
This book is outstanding. Bob has extensive experience in Intel, Tektronix and other technology companies as a senior HR executive and has captured the power of honest communication. There are so many things that get in the way of honest commination and working towards this end can be discouraging if your culture does not support it. However, using the principles that Bob outlines will provide a powerful bottom line impact and should not be ignored. Very powerful book. Now if only every one followed it.
Absolute Advice.......2006-05-24
This book sets out and reasserts the moral compass that all companies - and individuals - need to be successful, not only in business but as humans and partners. It's beautifully written, compelling and should be required reading for all executives and managers of companies. It may seem basic but the more sophisticated we are - or think ourselves to be - the more likely we are to neglect these lessons. A book to remind us of our essential fallibility - and our essential goodness, if only we care to care.
The best current work on honesty and leadership.......2006-03-08
This is the best current work on honesty and leadership. It is well-written and enjoyable to read. Johnson is a consultant and speaker. Phillips was in human resources for 30 years with several known companies. Their ideas come from their work and consulting observations. Their six laws are good points we all could inculcate in our lives and leadership.
A Plan That Could Work.......2005-03-22
Given today's moral relativism this is a tall order, but it is also exactly what is needed. It's time we return to the days when a handshake sealed a business deal. OK, I admit we can't get there, but this book outlines a reasonable alternative.
Johnson and Phillips create a plan of action based on establishing values and obtaining honest feedback from employees. They do this by first challenging the reader in the first two chapters, and then outlining the "Six Laws of Absolute Honesty." They spend the rest of the book explaining to the reader how an environment of absolute honesty can be achieved.
Such a program will face many transitional difficulties, and from what I can see Johnson and Phillips cover them all. They provide thorough explanations and step by step instructions to overcome the most difficult problems (e.g. the six steps of constructive confrontation, The Manager's Code of Conduct, or the Five Tenets of Ethical Behavior).
As expected, the authors do not shy away from controversy. For example, they do not advocate the conventional wisdom of pushing a win/win approach to problem solving. They recognize that on occasion right must prevail and doing what is right may not result in a win/win. Finally!
For the busy reader, this is an easy book to read with lots of titled breaks, a good index, and a few fun terms like "lipotage" - giving lip service to an agreement then later sabotaging it.
Insightful!.......2004-03-02
This handy guide endeavors to reduce the complex challenge of ethical leadership - with which great minds have struggled for thousands of years - to six simple and absolute rules of honesty. The authors, Larry Johnson and Bob Phillips, clearly explain each rule of absolute honesty they have derived and provide many illustrative anecdotes and examples drawn from daily life. There is a fascinating, moving story of one co-author's unforgettable experience as a high school track star, and another account about a couple whose marriage ended in divorce after the wife insisted on acting dishonestly. Perhaps the authors believed that this volume would move even the greatest crooks to resolute and unswerving honesty. Alas, that is beyond their scope. However We find that ordinary businesspeople seeking general guidelines might find useful counsel here. Hey, at least it's a start.
Book Description
“In a richly textured way, Howard Aldrich gives the reader a distinctive feel for the subject and a way to think about and understand emergence and change in organizations. This book is informative and engaging. It is playful and rigorous. It is scholarly and quite practical. Aldrich writes with confidence and wisdom. His book makes a fine contribution to the evolving field of organization studies.”
-Peter J. Frost, University of British Columbia
“Organizations Evolving is a gem. . . .This book is an exceptional accomplishment and is compulsory reading for all organizational researchers.”
-Joel A. C. Baum, University of Toronto
“This book pulls together an extensive array of information that focuses on emerging, rather than established businesses. Professor Aldrich presents the unique dilemmas faced by entrepreneurs in the creation of human resource policies and systems in a coherent and useful fashion.”
-Candida Brush, Associate professor of Management at Boston University
“Organizations Evolving is masterful. Aldrich cogently consolidates state–of–the art thinking and research on organizational evolution, a domain of inquiry that he helped pioneer 20 years ago with his classic Organizations and Environments.”
-Joel A. C. Baum, CN Chair in Strategy and Organization, Rotman School of Management,
University of Toronto
Organizations Evolving is a definitive account of organization in contemporary society. The book explains how organizations mirror the contexts or environments in which they are established. In contemporary society this means they come in a bewildering variety of forms reflecting changing boundaries, markets and technologies. In his exhaustive analysis of the multi-level dynamics governing organizations and society Aldrich provides an authoritative exploration of the key variables that shape each. Students and researchers will find here a rich source that charts the development of organizational forms and assesses the impact on these of external innovations such as changing technology and globalization. New theories of knowledge and entrepreneurship are woven into the analysis, together with fresh interpretations of data.
Customer Reviews:
Towards the umbrella framework.......2002-08-04
Aldrich is a leading figure in organizational sociology. The organization is, with no doubt, a domain of sociology. But organization is not the object only sociology, especially because the company is the dominant form of organization under capitalism. The firm has been the object of various disciplines. Since the firm is an organization, if one studies the company, he participates in organizational studies. Organizational sociology has also zeroed in on the firm, rather than other form of organization. So now organizational sociology is not much discernible from economic sociology in the empirical research. Both have focused on the firm and the market as research domain. Most universities in the States offer both specialties as one course rather than separate course. Moreover, such a blending of field is intensified as more and more researchers from various disciplines take the firm and market as their research agenda. we¡¯ve seen the ascendance of organizational economics over past decades, breaking decades of ignorance of firm in economics. One-of-a-kind move could be spotted even in political science. ¡®Varieties of Capitalism¡¯ (2001), edited by Peter Hall and David Soskice, for instance, is a example of such a trend. In this book they examine the influence of national regulatory system on the business system and competitive advantage. Now the organizational study is increasingly interdisciplinary affair in social sciences. The more come into play, the more divergent the field become. Aldrich identifies seven perspectives in organizational studies: ecological approach, institutionalism, interpretive approach, organizational learning approach, resource dependence approach, transaction cost economics, and evolutionary approach. The diversity of approaches is not only tolerable but also necessary, given the interdisciplinary nature of organizational studies. But seven perspectives in only one field is too much. So Aldrich attempts to launch the overarching framework based on evolutionary approach, while preserving the value of other approach. The advantage of evolutionary approach lies in its simplicity. It consists of only 4 principles: variation, se4lection, retention, and struggle. Each relates to the other with if-then clauses. But they are abstract in nature. The specific accounts of events should be provided by other niche approaches. Evolution is the name of process, not of substance or what takes place in the field. This is the overall architecture of the book. It seems Aldrich succeeds in the ambitious project to provide the umbrella framework linking competing perspectives under one roof. In doing so, he reviews tons of researches to validate the effectiveness of his proposal. It seems to work with empirical studies. But the devil lies in details. He dumps too many into the limited space in cursory manner. So reader has some difficulty in following through the lines. Overall framework of the book is reasonable, and that it must be the breakthrough in organizational studies. But reading through it is another matter. It¡¯s a painful travail.
A tour de force.......2000-01-04
Howard Aldrich's ORGANIZATIONS EVOLVING is truly a tour de force. Those who know his 1979 ORGANIZATIONS AND ENVIRONMENTS are familiar with his sharp insights into the field of organizations and his lucid writing. In ORGANIZATIONS EVOLVING, Aldrich develops a compelling, broadly evolutionary, perspective on organizations that integrates the best ideas from diverse organizational theories. He makes the best, most sophisticated, case yet for an evolutionary perspective on the organization.
this book explains how and why organizations evolve........1999-11-11
this book will revolutionize the way sociologists look at (evolving) organizations...lots of examples and an excellent organization of topics.
A quallity contribution to the field of organization studies.......1999-11-04
First, I found the book to be highly "readable" in a number of ways, including its integration of literature and examples related to organizations of all sizes and ages. This approach created a dynamic "feel" to the book and a sense that the organizations we study are much more "moving targets" than stationary ones. Second, I confess that I am one of those readers who peruses the last section or chapter of a publication first to see where the author is going. I found that the final "invitation" section piqued my interest on a number of intriguing issues for future scholarly work (e.g., challenges of human resources in emergent organizations; the impact of collective organizational action versus individual organizational action) and I am confident others will find this section useful as well in contemplating future research programs. The "invitation" section also offers useful ideas that appeal to a variety of disciplines...for instance, I am already contemplating how I might collaborate with some of my academic colleagues in human resource mgt. and/or org. behavior. Third, since I am currently working on projects related to organizational legitimacy and legitimacy building, I focused my initial reading on sections related to these subjects, and found that Aldrich has, not surprisingly, extended the literature on legitimacy in some interesting and useful ways. For instance, at one point he discusses the potential for tensions to arise between, on the one hand, individualistic action that builds the legitimacy of a new firm, and, on the other hand, mutualistic or collective action that builds the legitimacy of a new population or community of rganizations. Finally, speaking of legitimacy, his purposeful attention throughout the book to organizations at all stages of development (e.g., emergent and existing) helps further legitimize scholarly interest in smaller and/or newer organizations. This is a quality contribution to the field of organization research.
A masteful contribution.......1999-11-04
Organizations Evolving is a gem. Writing with grace and clarity, Professor Aldrich establishes how diverse literatures ranging from transaction-cost economics to intepretive theory are premised on evolutionary foundations, and explores their convergences. He deftly synthesizes cutting edge research to illuminate how variation, selection and retention processes unfold at multiple levels within and outside organizations. This book is an exceptional accomplishment and is compulsory reading for all organizational researchers.
Book Description
A corporate campaign is an organized assault on the reputation of a company that has offended some interest group. Although corporate campaigns often involve political, economic, and legal tactics, they are centered around the media, where protagonists attempt to redefine the image--and undermine the reputation--of the target company. It is a strategy most frequently employed by unions but is also employed by special interests, such as environmental or human rights groups. Sometimes it is even employed by one corporation against another. It is a rapidly growing phenomenon that is still unknown to the general public, to most academics and journalists, and is rarely understood by the corporations that find themselves on the firing line.
The Death of a Thousand Cuts argues and demonstrates that corporate campaigns are a distinctive phenomenon whose manifestations are today ubiquitous in both the marketplace and the media. This volume examines, in considerable detail, the history, strategy, tactics, effects, consequences, and likely future directions of the corporate campaign and of its nonlabor-based cousin, the anticorporate campaign. The book is based on ample sources and methods, among them an extensive review and analysis of media coverage, news releases, previous scholarship, union publications, campaign materials, interviews and conversations with individuals who have experienced corporate campaigns, public presentations by labor leaders and others, correspondence, Internet postings, case law summaries, documents, videotapes, and other materials. Through original data and interpretation, this book adds context and integration to these materials thus giving them new meaning.
Key features of this outstanding new book include:
* A thorough and clear explanation of what a corporate campaign is and how it differs from other more mundane "public relations" campaigns.
* A detailed examination of strategies and tactics that includes their historical development. Some of the more high profile target companies in recent years include Coca-Cola, Microsoft, Caterpillar, Campbell's Soup, Federal Express, General Dynamics, Home Depot, International Paper, K-Mart, Nike, Texaco, Walmart, Starbucks, and UPS.
* Hundreds of examples that help explain such contemporary events as the anti-sweatshop movement on college campuses, the living wage movement, and the protests against the World Trade Organization, International Monetary Fund, and World Bank.
* A lengthy appendix contains abbreviated descriptions of nearly 200 corporate campaigns waged by labor unions and various advocacy groups since the idea of the corporate campaign was first developed in the 1960's.
Customer Reviews:
A book that deserves to be read.......2001-12-02
I picked up Manheim's book by chance during a visit to the United States and it was indeed a revelation.
As a Ph.D student in communications, I have read my fair share of books but Manheim's volume is a standout.
It is an extradordinary piece of scholarship the way he has tied all the different threads of this growing phenomenon together to give us a fairly sophisticated, yet extremely readable analysis of what we are seeing today.
Though there have been the occasional article or monograph written on this area before, no one has traced the evolution of this concept so thoroughly or assembled such an impressive number of case studies about corporate campaigns.
Apart from this, Manheim's book has a number of other strengths that make it quite compelling.
As a communications scholar of some note,Manheim understably, devotes considerable time and attention to analysis of the communications strategies employed by the antagonists of a company. His discussion of the activist need to define "the moral high ground" is fascinating.
Another strength is his discussion of codes of conduct and how activists use them against companies. Codes of conduct based campaigning by activists is not a terribly well understood phenomena within the corporate sector which is surprising given the proliferation of these charters, codes or compacts.
The space that Manheim devotes to shareholder activism is also intriguing given the growing efforts of activists to target companies through key stakeholders such as institutional investors and the like.
All of this marks Manheim's book as a must-have for anyone working in a corporation who is in a corporate affairs, public affairs, human resources, investor relations, marketing and especially higher management function.
Book Description
From tragic accidents to public relations fiascos, we live in an increasingly crisis-ridden society. In fact, half of the major industrial accidents of the past century occurred in the last 20 years.
Incidents such as Bhopal and the Exxon Valdez have become embedded in our consciousness, cultural icons of the worst sort. Other crises, less devastating but with serious impact on their businesses, occur almost daily. Why is this-- and what can be done to reverse this disturbing trend?
According to Ian Mitroff, one of the world's leading experts on crisis management, the rise in the crisis rate is due to an ingrained "it-can't happen- to-us" mentality--which, in turn, leads to a total lack of preparedness for crises. His solution? Find out in MANAGING CRISES BEFORE THEY HAPPEN. This fascinating book provides readers with a powerful framework that will help them:
* Recognize the early warning signals that almost always precede a crisis * Focus on the big picture, not just the details * Avoid becoming either the victim or the villain in a crisis situation * Understand the importance of personal character, corporate culture, and thinking outside the box to effective crisis management * Learn from one crisis things that can prevent or ameliorate the next.
Customer Reviews:
Nice, but very academic.......2003-07-27
This book is well concieved, but obviously written by someone who has an academic background. The author cites lots of facts and examples, but never really takes the "how to" steps I'd expect from someone who has actually done what he's writing about.
I'd recommend Blindsided by Bruce Blythe instead. It has a tilt to the human side of crises, but is very well done and includes many practical tips. I've actually lost consulting engagements because his book gave too many trade secrets away!
Long on Promise.......2002-02-07
Another good volume in the never-ending monday morning quarterback look at other companies' crises. This book, however, does not deliver on its promise of helping business manangers anticipate or prevent crisis...there are only a few hundred words of abstract advice on this topic. Most of the book is a rehash of publicly-known crises that the author then explains to us after the fact. There is little information to help managers actually find internal or external trouble spots and respond preemptively, other than vignettes about actions a company might have done differently...the old monday morning crisis prevention.
Managing Crises: Short on Substance.......2001-01-12
Managing Crises has helpful checklists of things to consider and the author's Rules for dealing with crises but it is short on convincing analysis. For example, one Rule is that all crises "send out a repeated trail of early warning signals." This is probably true in many, if not most cases, but the author fails to provide a convincing analysis that it is true for all or almost all cases. The Tylenol crisis is the books primary example, but the book fails to analyze what the early warning signals were for the Tylenol crises that the manufacturer failed to detect and act on. The book is higher on salesmanship (promoting the author's business?) than on substance.
Anticipate, Prepare, and Respond.......2000-11-14
Mitroff (with Anagnos) explains "what every executive and manager needs to know about crisis management." He correctly asserts that crises occur because "a significant amount of the overall system fails. Thus, CM is inherently the process of seeing and dealing with larger, whole systems." Moreover, "The basic or most central problem is that [because it goes sharply against the grain of of current management thought and practice] it requires cultural acceptance, and unfortunately, in the vast majority of cases, major cultural transformation." The material is organized as follows:
Chapter One: Why Crises Are an Inevitable and Permanent Feature of Modern Societies
Chapter Two: The Failure of Success: The Tylenol Poisonings, Crisis Management's "Ancient History"
Chapter Three: A Best Practice Model: A General Framework for Crisis Management
Chapter Four: Should We Tell the Truth? The Varieties of Truth and Telling the Truth
Chapter Five: Assuming Responsibility: Victim or Villain?
Chapter Six: Detecting Weak Signals: Making Sure That You Are the First to Get the Worst News!
Chapter Seven: Thinking Far Outside of the Boxes
Chapter Eight: Treating the Big Picture
Chapter Nine: Crisis Management 2002: The Challenges Ahead
In The Art of War, Sun Tzu asserts that every battle is won or lost before it is fought. Hence the great importance Mitroff assigns to anticipation and preparation. I think his book would have even greater value if read in combination with Peter Schwartz's The Art of the Long View. Given the importance of this subject to any organization (regardless of its size or nature), I also recommend Steven Fink's Crisis Management.
When concluding his book, Mitroff offers these suggestions: "Start by designing and implementing signal detection [ie early warning] mechanisms throughout your organization. Start by amplifying the signals that already exist in your organization of impending crises. In many cases, the databases that indicate signals of impending crises may already exist, but they need to be reconceptualized to show their relationship to CM." Sound advice. But ultimately, even the most comprehensive and sophisticated CM system cannot predict or suggest, much less prevent, every crisis. Once a crisis occurs, one of the most important questions Mitroff answers is "Now what?" That answer alone is well-worth the cost of this important book.
Book Description
What Is Transparency? defines the concept of openness in every area of business, explaining its role in our global economy and revealing how transparency can be leveraged to give companies a competitive edge. Advantages include:
- Giving shareholders confidence in their company's profits
- Open, accessible leaders who promote loyalty and productivity
- Clearly defined policies, and goals that make a department run smoothly
Download Description
What Is Transparency? defines the concept of openness in every area of business, explaining its role in our global economy and revealing how transparency can be leveraged to give companies a competitive edge. Advantages include:
- Giving shareholders confidence in their companys profits
- Open, accessible leaders who promote loyalty and productivity
- Clearly defined policies, and goals that make a department run smoothly
'
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Skills of Workplace Communication: A Handbook for T&D Specialists and Their Organizations
Richard P. Picardi
Manufacturer: Quorum Books
ProductGroup: Book
Binding: Hardcover
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ASIN: 1567203620 |
Book Description
Ability and skill are important, but they are not everything. Equally important is how you communicate yourself--your competencies and achievements--to others. Teacher and consultant Richard Picardi takes a long, thoughtful look at the things we all need to understand in order to allow our ideas to be heard and understood in today's noisy, hotly competitive organizations. He covers not just the skills of putting your ideas, recommendations, and analyses in writing, but also the other way in which effective communication is accomplished: nonverbally. He shows you the internal and external roadblocks to effective communication and how to break through them. In Part I, Picardi analyzes the nature of verbal and nonverbal communication. He shows how to recognize and remove internal and external barriers to effective communication and create messages that get the results you want. He then focuses on the specific goals of business communication, showing how the concept of change interacts with all forms of communication--in fact, how change is implicit in them. Picardi lays out the elements of organization that are essential in creating reader-based messages, then explains how to compose the clear, forceful sentences and paragraphs to express them. Later, in Part III, he presents his system of "text boxes," showing how to write typical business memos and letters, using direct and indirect patterns of writing to demonstrate different types of messages you want to communicate, and ends with a systematic method to revise and improve upon first drafts. He goes on to apply the principles of reader-based communication, effective organization, and clear expression to proposal and report writing. He shows how proposals differ from reports and how to write both effectively. For training and development specialists, the book provides the material you need to teach these skills to others.
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Leading With Love: How Women (And Men) Can Transform Their Organizations Through Maternalistic Management
Kathleen Sanford
Manufacturer: Vashon Publishing
ProductGroup: Book
Binding: Hardcover
Communications
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ASIN: 0966175379 |
Book Description
In this time of change and decreasing loyalty between companies and employees, workers in every industry are expressing feelings of being unappreciated, unnoticed, and uncared for. The situation is ironic because businesses spend millions of dollars every year jumping from one sure-fire approach to the next in unsuccessful attempts to improve the work environment. Why have so many techniques failed? It's because so much of what is presented as good management is only a disguised form of manipulation.
Leading With Love explains maternalisic management: leadership based on true concern for the well-being of the organization, the employees, the customers, and the leader. It explains how to balance the needs of all, and avoid organizational ills while nurturing your own personal and career success.
You'll discover why so many exciting business ideas haven't lived up to their promises. Many companies have adopted a succession of the latest techniques without experiencing significant change. The results: frustrated managers and a growing cynicism among both leaders and followers.
Leading With Love is a compelling presentation of how intuitively correct management theories can be implemented and lead to success for you and your organization when supported by the power of maternalism.
Book Description
Today's workplace brings together a variety of people with very diverse backgrounds and behaviors. Discover how culture and politics impact your organization, and learn to reverse prejudicial thinking and understand how gestures and body language can differ between cultures. This book will guide you through mastering how you think about yourself and others, how to speak and listen effectively to people with different backgrounds, and how to pay attention to the non-verbal language of “where, when, and how” you do things.
Book Description
In the current turbulent business environment, there is a premium on trust. It has become a much desired resource in business organizations, but at the same time it has remained a very elusive idea. How to build and preserve trust, how to cope with opportunism and distrust, and how they affect organizational performance are crucial problems. This original book is the first to offer a wide-ranging study of trust within and between organizations from the perspective of several social and management sciences. The specially commissioned contributionsmany from well-known expertscombine theoretical analysis of problems around trust with empirical study in a range of different organizations in contexts such as China, Japan, India, the US, as well as several European countries. The many issues covered by the book include the relationship between trust and power, trust and law, how to build trust where there was previously none, the impact of trust on performance, and the fragility of trust in different societal contexts. The wide theoretical scope, together with the range of organizational settings and the rich empirical detail of behaviour around trust and opportunism, make this an important and instructive volume.
Books:
- Social Strategy & Corporate Structure (Studies of the Modern Corporation)
- Social Work Values and Ethics (Foundations of Social Work Knowledge Series)
- Spiral Dynamics: Mastering Values, Leadership and Change
- Standards of Practice Handbook, 9th Edition
- Surveillance Countermeasures: A Serious Guide To Detecting, Evading, And Eluding Threats To Personal Privacy
- Survival of the Savvy: High-Integrity Political Tactics for Career and Company Success
- Teach Like Your Hair's on Fire: The Methods and Madness Inside Room 56
- The Bipolar Workbook: Tools for Controlling Your Mood Swings
- The Business Side of Creativity: The Complete Guide to Running a Small Graphic Design or Communications Business, Third Updated Edition
- The Elements of Journalism: What Newspeople Should Know and The Public Should Expect
Books Index
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