Golden Arches East: McDonald's in East Asia, Second Edition
Average customer rating: 4 out of 5 stars
  • Essential for any overseas business or Asian holding.
  • Loaded tales of the mundane and everyday
  • Not Your Typical Book About McDonald's Expansionism...
  • Fries taste better in East!
  • Good tale but facile understanding of business environment
Golden Arches East: McDonald's in East Asia, Second Edition

Manufacturer: Stanford University Press
ProductGroup: Book
Binding: Paperback

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ASIN: 0804749892
Release Date: 2006-03-14

Amazon.com

What does it mean that McDonald's has become an integral part of daily life throughout East Asia--so much so, in fact, that many Asians have ceased to consider the American hamburger chain "foreign" at all? The five scholars who contribute essays to Golden Arches East have taken a novel approach to cultural anthropology. Call it hamburger historiography, perhaps, but their analysis of McDonald's ascendancy in the East has much to say about both the corporation itself and the changing values of Asian societies. Despite widespread criticism of McDonald's as a symbol of global homogeneity and environmental degradation, not all of these changes have been negative. In Hong Kong and China, for instance, McDonald's has actually contributed to improving standards of bathroom cleanliness and table manners, according to the authors. And the transformation has cut both ways; McDonalds itself has been forced to adapt to local culture and tastes. In studying how McDonald's has been assimilated into Asian societies, Watson et al. provide a fascinating portrait of cultural accommodation, compromise, and change.

Book Description

McDonald’s restaurants are found in over 100 countries, serving tens of millions of people each day. What are the cultural implications of this phenomenal success? The widely read—and widely acclaimed—Golden Arches East argues that McDonald’s has largely become divorced from its American roots and become a “local” institution for an entire generation of affluent consumers in Hong Kong, Beijing, Taipei, Seoul, and Tokyo. In the second edition, James L. Watson also covers recent attacks on the fast-food chain as a symbol of American imperialism, and the company’s role in the obesity controversy currently raging in the U.S. food industry, bringing the story of East Asian franchises into the twenty-first century.

Praise for the First Edition:

“Golden Arches East is a fascinating study that explores issues of globalization by focusing on the role of McDonald’s in five Asian economies and [concludes] that in many countries McDonald’s has been absorbed by local communities and become assimilated, so that it is no longer thought of as a foreign restaurant and in some ways no longer functions as one.” —Nicholas Kristof, New York Times Book Review

“This is an important book because it shows accurately and with subtlety how transnational culture emerges. It must be read by anyone interested in globalization. It is concise enough to be used for courses in anthropology and Asian studies.” —Joseph Bosco, China Journal

“The strength of this book is that the contributors contextualize not just the food side of McDonald's, but the social and cultural activity on which this culture is embedded. These are culturally rich stories from the anthropology of everyday life.” —Paul Noguchi, Journal of Asian Studies

“Here is the rare academic study that belongs in every library.”—Library Journal

Customer Reviews:

5 out of 5 stars Essential for any overseas business or Asian holding........2006-12-11

McDonald's Restaurants are to be found world-wide and books have been written on their business success and approach - but GOLDEN ARCHES EAST: MCDONALD'S IN EAST ASIA is something different, providing college-level readers with a blend of cultural insights and business savvy as it traces McDonald's role in five Asian countries. Chapters provide the author's first-person insights as he journeys to five Asian countries and asks questions on McDonalds management, promotion strategies, and impact on local culture. Also included are reflections on food and marketing within these nations, making GOLDEN ARCHES EAST essential for any overseas business or Asian holding.

Diane C. Donovan
California Bookwatch

5 out of 5 stars Loaded tales of the mundane and everyday.......2005-12-29

Golden Arches East: McDonalds in East Asia is an absorbing read that delves into more than just eating; it grapples with the big issues like the impact of local vis-à-vis the global by looking into the interplay of McDonald's in five Asian economies. Watson, et al come to the conclusion that in several spaces - particularly in Asia - McDonald's has been amalgamated into the local communities. McDonalds has integrated so well that the distinction between local and foreign has blurred. So disentangled is the distinction that McDonalds is no longer considered a foreign restaurant and arguably in many cases - such as the ones explored in this book - no longer functions as one. This is an essential book because it accurately portrays and cognizant of local nuance how a transnational culture is developing. Golden Arches East: McDonalds in East Asia is a must be read for anyone interested in globalization studies. It is accessible and to the point that is can, should be, and will be used for courses in Asian studies, Political Science, and Sociology.

At a time when academics frequently write impenetrably this book is a breath of fresh air. Golden Arches is very engaging and is deals with one straightforward question: how do countries act in response to McDonald's, and conversely what does the relation say about those countries? The inquiry is not petty. The book is an exploration of McDonald's in Hong Kong, Beijing, Taipei, Seoul and Tokyo. Undoubtedly, McDonald's has had a huge effect in Asia, impacting manners and values and also the way people interact. The most informative part of these studies is its exploration of how McDonald's changed each country. While Americans might see themselves as the bright light of global democracy and human rights its impact in countries in East Asia is proving to be more empirical.

Bathrooms in Hong Kong restaurants, according to this study had undergone a tremendous transformation. Riding into town with the McDonalds penchant for cleanliness, the other restaurants seem to have followed suit. It might seem like an exaggeration but Watson et al credits McDonald's for assisting in elevating the cleanliness and safety standard in public rest rooms in Hong Kong. Another thing that is happening in Hong Kong is the "disciplining" of the users. According to Watson et al the carceral community takes care of its own. Self reflective of exaggerating McDonalds impact in the milieu, Watson et al claim that even if McDonalds did not indeed take the active role in creating a form of queuing discipline - it s perceived to have done so .

Moving onto the perhaps the marquis section of the book, Japan's values have been changing for decades, becoming steadily more casual, and according to Watson et al McDonald's may be assisting as vehicle in that process. This proves at least one thing - that there is nothing primordial or essential about cultures but that culture and societies change, reinvent themselves, and reify their existence by the re-enforcement and performance or cultural play. To the chagrin of conservatives, this is reality. According to Emiko Ohnuki-Tierney, Japan has a long standing taboo against "tachigui," (standing while eating) but that seems to be steadily breaking down. Ohnuki-Tierney suggests that perhaps the catalyst of this change is McDonald's - whose stores in Japan just did not accommodate sitting - there were no chairs. In Beijing, restaurants where known for their noise and dirt. But according to Watson et al, customers at McDonald's branches in Beijing spoke in hushed tones and were cognizant of the changing conditions regarding spitting and rubbish.

All this might look like American cultural imperialism - as is examined in the section on Seoul. However it is difficult to conceive of even the most zealous anti-American in East Asia disapproving of American exports like efficiency, smiles and clean rest rooms. The real potency of Golden Arches East: McDonalds in East Asia is that the writers place in context not just the food side of McDonald's, but more importantly the and social and cultural impact of McDonalds on these ever changing societies. These are loaded tales of the mundane and everyday. In short, this is a rare academic engagement that should reside in all libraries and spawn similar studies.

Miguel Llora

4 out of 5 stars Not Your Typical Book About McDonald's Expansionism..........2002-10-12

Most books dealing with the spread of American pop culture (and pop business) influences these days like Disney, Coca-Cola and McDonald's have very little good to say about the growth of any of them in previously unexposed markets. That's why, perhaps, it comes as surprising that "Golden Arches East" comes out with a mostly positive look at the effect McDonald's had had throughout East Asia.

In this book, five authors look at the impact McDonald's has had in five different East Asian entities: China, Hong Kong, Taiwan, South Korea and Japan. Much of the early chapters is given over to looking at the material aspects of McDonald's in East Asia: the marketing aspects, the reconceptualization towards a standard Asian consumer, the effect on the Asian food industry, etc.. All of this makes for very fascinating reading and shows just how marketing has to be changed from country to country (or even region to region). Likewise, it deals with very nuts-and-bolts issues of how McDonald's has impacted the lives of the average Asian consumer - and the impact is bigger than you'd think.

However, later chapters (especially those dealing with Taiwan and Korea and the Afterword) move to more conceptual issues of McDonald's - issues of modernity. Americanization and cultural identity. In an anthropological context (which is what this book tries to maintain), these are all very important, but somehow the later efforts seem to either fall flat or fall back on the line used so often in studying Asia these days, "But things are changing now".

While the overall message of this book is positive, there are the standard overtones of just how much the world has changed in the past half-century. I really recommend this book for the nuts-and-bolts stuff in the first two or three chapters, but the later didacticism tends to fall a little flat. Nonetheless, this book offers useful information to both the business student and the cultural anthropologist. If either East Asia or McDonald's interest you, I recommend giving this book a shot.

3 out of 5 stars Fries taste better in East!.......2000-03-12

I tasted McDonald's french fries in East Asia. That tastes better than in the US. American french fries are overfried.

3 out of 5 stars Good tale but facile understanding of business environment.......1999-05-17

An interesting tale of an importnat American icon. But, this book has little understanding of the local competitors that McDonalds and other foreign multinationals face in East Asia, many of whom are quite formidable. I recommend "New Asian Emperors" by George Haley et al. to understand the complex business environment in East Asia.
Rogue Flows: Trans-asian Cultural Traffic
Average customer rating: 4 out of 5 stars
  • World Flattening Agents: Trans-Asian Cultural Flows
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4 out of 5 stars World Flattening Agents: Trans-Asian Cultural Flows.......2007-01-27

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