The Handbook of Large Group Methods: Creating Systemic Change in Organizations and Communities (Jossey-Bass Business & Management)
Average customer rating: 5 out of 5 stars
  • The Handbook of Large Group Methods
  • Carlotta Tyler, OD Consultant and Executive Coach
  • An excellent combination of practice, theory and new ideas
  • Substantive and Provocative
  • How These Methods Actually Work In Practice
The Handbook of Large Group Methods: Creating Systemic Change in Organizations and Communities (Jossey-Bass Business & Management)
Barbara Benedict Bunker , and Billie T. Alban
Manufacturer: Jossey-Bass
ProductGroup: Book
Binding: Hardcover

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ASIN: 0787981435

Book Description

Large Group Interventions are methods used to gather a whole system together to discuss and take action on the target agenda. That agenda varies from future plans, products, and services, to redesigning work, to discussion of troubling issues and problems. The Handbook of Large Group Methods takes the next step in demonstrating through a series of cases how Large Group Methods are currently being used to address twenty-first-century challenges in organizations and communities today, including:

Customer Reviews:

5 out of 5 stars The Handbook of Large Group Methods.......2007-09-12

Trust Alban and Bunker to use their social science prowess and rich professional experiences to create an eminently pragmatic handbook for leaders of systems change. To their credit, the entire construction of the book also employs the very principles espoused by the contributors: inclusion of stakeholders, engagement of multiple perspectives, search for common ground, transparency, and appreciation for diversity. After soliciting cases from around the world, the authors organized them into helpful categories of interventions around "six challenges for the 21st century" and added their views on the issues created by those challenges. These chapter inputs are perfect executive summaries for clients who are mired in these dilemmas daily and are looking for solutions and they will help introduce the large group engagement methods the consultant is offering. Also invaluable is the authors' matrix of each case that delineates the organizational sector, the situation addressed, and the methods used--truly makes the text handy.

Although the book stands on its own merits for the sophisticated organization consultant, reading their previous Large Group Interventions (Jossey Bass, 1997) would give the appropriate context for the creative adaptations of the original methods that their latest book so well describes. The Handbook has not only added new methods (Appreciative Inquiry Summit, World Café and AmericaSpeaks) but, more importantly, it describes combinations of traditional methods along with new twists which are thoroughly described. Appropriately, there is a greater reliance on engagement principles for a change process instead of previously prescribed recipes for events in their prior book.

The consultant contributors have been generous with details, for the most part, so that seasoned organization development consultants will feel comfortable employing these tested methods of engagement. On the other hand, there also could also be a warning sticker that reads: "Don't Try This Alone in your Ballroom!" because much of the success comes with years of experience working with diverse groups and learning what doesn't work. Partnering with such experts is the wisest way to dive into whole system change.

As a trainer of large group principles, I particularly appreciated the enhancement tools this handbook describes--Polarity Mapping (B. Johnson), Gestalt therapy, coaching theory, using professional actors for storytelling, graphic facilitation and more. I look forward to the 2017 iteration Bunker and Alban offer to keep us on our toes!


Elizabeth K. Olson
Preferred Futures, Inc.

5 out of 5 stars Carlotta Tyler, OD Consultant and Executive Coach.......2007-03-18

This Handbook is a valuable, broad scope look at public and private sector systems currently engaged in change iniatitives around the world. Relatively free of jargon and untried theories, these field-tested case studies will appeal to a wide spectrum of readers from organization leaders and HR professionals to business school students. I came away with some important new ideas for my work and avoided a few pitfalls after reading the book.

5 out of 5 stars An excellent combination of practice, theory and new ideas.......2007-02-03

Through the many cases presented, Barbara and Billie were able to present to the reader how the different Large Group Methods actually can be applied, and, specially, how they form part of a larger roadmap for systemic change. Interesting also how all cases have a reflections session, which is very usefull in giving actual or to-be practitioners concrete tips for implementation.
The combination of cases with theory about the methods and innovative ideas (for example, on the use of Technologies and Graphic facilitation)resulted in a superior learning experience and complements very well their first book ("Large Group Interventions: Engaging the Whole System for Rapid Change").
Last but not least, I was happy to note how there was a shift in attention from method to challenges that organizations or communities are facing - so a focus on impact and change. A book worth reading for those that are facing or will face large scale changes.

5 out of 5 stars Substantive and Provocative.......2007-01-16

In the complex, interconnected, global environment that most organizations work in daily, it is no longer possible for a few people "at the top" of the organization to have all the knowledge, expertise, and perspective needed for its success. At NovaLearning, we have used large group methods with colleges and universities for about fifteen years. I have constantly seen how institutions become better -- more focused, more strategic, but also more humane -- as they incorporate ideas and insight from across the system into their operation. When Bunker and Alban's earlier book was published, I was delighted because it captured well the range of large group approaches that had developed by 1996. This new handbook goes much further.

These are substantive case studies exceptionally well framed by Bunker and Alban's insight and experience. The diverse case study authors are generous in sharing at a level of specificity that makes real learning from their experiences possible. Each chapter is organized around the presenting challenge, the context and methodology (and why chosen), a detailed description of what actually happened, and perhaps most importantly, a set of reflections and insights that give the reader the chance to share in the authors' learning. I also found valuable the examples of how the innovative use of communication technologies can provide new opportunities as well as sometimes create unexpected limitations. I strongly recommend The Handbook of Large Group Methods to consultants who use or want to use large group methods. Individual chapters will also be important and provocative for corporate, academic, social, and political leaders and change agents.

5 out of 5 stars How These Methods Actually Work In Practice.......2007-01-08

The strength of this book lies in the fact that it not only provides methodologies and resources for creating change in organizations in the 21st century; but also identifies how these methodologies actually work in practice.

A series of case studies ranges from addressing business issues at American Airlines and the BBC to managing change in organizations in Mexico and Indonesia. The reader is taken on a journey by those individuals who were responsible for implementing large group methodologies in their respective organizations.

By reading about these success stories and the methodologies they employ, you will be able to develop a plan for you own organization that will ensure a higher level of success that would otherwise be possible.

Walter Willigan, President, Willigan Consulting LLC
Managing Organizations in a Global Economy: An Intercultural Perspective
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    Managing Organizations in a Global Economy: An Intercultural Perspective
    John Saee
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            The New Global Leaders: Richard Branson, Percy Barnevik, David Simon and the Remaking of International Business
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            Amazon.com

            What does it take to run a global company during this age of international competition, technology, and downsized work forces? In The New Global Leaders, Manfred F.R. Kets De Vries and Elizabeth Florent-Treacy provide some answers by examining the lives and work of three of Europe's most storied business leaders: Richard Branson, founder of the Virgin Group; Percy Barnevik, architect of the merger that created the ABB engineering conglomerate; and David Simon, who resurrected British Petroleum. The authors find that each of these leaders succeeds with charisma and a managing philosophy that centers on speed, openness, and a disdain for bureaucracy. "As organizations go through a global 'revolution,' they require the leadership of a significantly different kind of CEO," write the authors. "Leaders at the helm of the corporations of the future will need the capacity to step out of their own comfort zone and adapt to other realities."

            While the book is a bit obsequious at times, it's easy to read and understand. Common among all three executives is their simple and direct style. Simon, for example, is a zealot about meeting benchmarks. His slogan is "Performance, reputation, and teamwork." The book shines because it's three biographies and three business histories in one. Managers at companies of any size can benefit from the experiences of Branson, Barnevik, and Simon. --Dan Ring

            Book Description

            Spend some time with three of today's most noted business pioneers and share their secrets for achieving international success. The New Global Leaders takes readers into the private worlds of Asea Brown Boveri's Percy Barnevik, Virgin founder Richard Branson, and British Petroleum titan David Simon to provide rare and candid profiles of how these charismatic leaders have redefined organizational growth and development in the latter 20th century. The authors were granted unprecedented access to these men and the results are as fascinating as they are informative. Readers are treated to personal interviews with these very powerful and very different personalities, each of whom provides a behind-the-scenes account of how he put his company on the global map. Sharing their philosophies, visions, and strategies, they exemplify leadership in an age of rapid and relentless change and provide new models of success for our post-industrial era.

            Customer Reviews:

            4 out of 5 stars A Good Read!.......2004-06-03

            Authors Manfred F.R. Kets de Vries and Elizabeth Florent-Treacy idealistically foresee a new era where visionary, innovative CEO's will lead a new type of employee. Through insightful interviews, they position Richard Branson of Virgin, Percy Barnevik of ABB and David Simon of British Petroleum as icons of the modern, improved CEO. Certainly, Branson and Simon seem to be valid role models and their leadership of European global companies presents interesting alternatives. Although it is not reflected in this 1999 book, today Barnevik's reputation is tarnished in the wake of a 2002 severance pay scandal and problems that BusinessWeek refers to as "the mess at ABB." For good or ill, this book will provoke you to ask if emphasizing a leader's charismatic ability to motivate distracts attention from critical core business issues. Despite their varied outcomes, these charismatic visionaries created family-like corporate cultures and inspired their employees. Thus, they demonstrated that the new economic era requires a new type of leader. Whether they together constitute a composite of that leader is another question. We recommend this solid book to management students and to upcoming executives.

            5 out of 5 stars Delivering shareholder value is not enough.......2000-06-29

            Well written, easy to read. Hard acts to follow. You will get to know three successful business leaders. What are their background, childhood, education and career? What happened to their companies when they were leading them? Interviews with each one of them in which many questions are answered that you probably would have asked. The companies are large, global and successful. There is a lot to learn. It is not a cookbook. The authors make a useful summary but when you reflect about what the three persons have done there are not only many things they all did but also many things they did differently. I bought the book because it was listed under the heading "business ethics" in an Amazon search. The book is not directly about ethics. It is useful in that context as it shows that these three leaders through their actions demonstrate having moral convictions. Part of that conviction is to deliver shareholder value but also strong feelings of responsibility for the environment and social issues. Furthermore they have been able, with a lot of hard work, to impart this concept on all of the employees. All three believe that employees become much more motivated and loyal to the organisation when they feel that they are working towards goals in addition to shareholder value. One also becomes convinced that they do not set these wider goals as a public relations exercise or a clever way to motivate people to work harder. These leaders are totally sincere in what they say and what they do.

            5 out of 5 stars A great study of leadership and business philosophy.......1999-08-05

            The book gives valuable insight into the way these three ground-breaking European leaders think about business, and how they successfully manage global organizations. The book clearly illustrate the different personal traits of the subjects (the builder, the transformer, and the integrator), and ecourages the reader to challange the pros and cons of the different philosophies. The book reads very much like a case study, and provides an excellent but basic overview over the global marketplace and on how to be able to draw on the ideas implemented by these great leaders.

            5 out of 5 stars Inspiring vignettes of innovative leaders.......1999-06-16

            Growth on a global stage is the only way to sustainable success. It is an enormous challenge to grow let alone accomplish it globally. This book provides tangible object lessons on how these leaders have done it. If first-hand learning is best, then these stories approximate that construct.

            This is an engaging and usefull guide to a difficult act.

            5 out of 5 stars A brillant leadership study........1999-05-09

            A brillant leadership study from M.F.R. Kets de Vries and E. Florent-Treacy. The New Global Leaders is the success stories of three global leaders : " Richard Branson (founder and head of the Virgin Group), Percy Barnevik (mastermind behind the merger of ASEA and Brown Boveri to form ABB), and David Simon (former CEO of British Petroleum) all looked for ways to create a greater sense of purpose for their employees while putting in place the structure necessary for a global organization."

            With case studies and interviews, this book has been built around the personal development of these world-class global leaders and the evolution of their companies.

            As stated by Kets de Vries and Florent-Treacy," we first discuss the values that provide a foundation for excellence and a new psychological contract in vanguard companies such as Virgin, ABB, and BP and then show how these values can be translated into practice in any organization."

            I highly recommend this brillant study.

            A detailed and succesful study about ABB and Percy Barnevik see "ABB the Dancing Giant/K. Barham & C. Heimer".
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            • Very Helpful Book
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            Customer Reviews:

            5 out of 5 stars Very Helpful Book.......2005-08-28

            I'm a graduate student studying developed and developing nations. I found this book extremely helpful in better understanding the historical and current relationship between the developing world and the developed world. The author explores the effect of internal and external variables, including international norms, colonialism, pre- and post-Cold War issues and effects. As my professor explained to me, this is one of the few books that attempt to inform the North about Southern issues, from a South perspective.
            The North Atlantic Treaty Organization: The Enduring Alliance (Global Institutions S.)
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              Book Description

              The North Atlantic Treaty Organization provides an incisive analysis of the Atlantic Alliance and clearly outlines all of NATO's key facets to deliver an authoritative account.
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              International Organization and Global Governance: A Reader (2nd Edition)
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                1. The Politics Of Global Governance: International Organizations In An Interdependent World The Politics Of Global Governance: International Organizations In An Interdependent World
                2. International Organizations: Perspectives on Governance in the Twenty-First Century (3rd Edition) International Organizations: Perspectives on Governance in the Twenty-First Century (3rd Edition)
                3. Global Instability: The Political Economy of World Economic Governance (Contemporary Political Economy Series) Global Instability: The Political Economy of World Economic Governance (Contemporary Political Economy Series)
                4. Democracy from Above: Regional Organizations and Democratization Democracy from Above: Regional Organizations and Democratization
                5. The Beginner's Guide to Nation-Building The Beginner's Guide to Nation-Building

                ASIN: 0321349172

                Book Description

                International Organization and Global Governance presents a variety of seminal studies that address the organization of international politics, how international affairs are governed, and how variations in international forms influence international relations. International Organization and Global Governance also features some of the most important contemporary scholarship in the field.

                Books:

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                3. The Wealthy Writer: How to Earn a Six-Figure Income As a Freelance Writer (No Kidding!)
                4. Tools and Tactics for the Master DayTrader: Battle-Tested Techniques for Day, Swing, and Position Traders
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                6. West Federal Taxation 2007: Individual Income Taxes, Volume 1, Professional Edition (West Federal Taxation Individual Income Taxes)
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                9. 10 Secrets to Successful Home Buying and Selling: Using Your Housing Psychology to Make Smarter Decisions
                10. 21 Things I Wish My Broker Had Told Me: Practical Advice for New Real Estate Professionals.

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