The Compensation Handbook
Average customer rating: 5 out of 5 stars
  • Great Reference
  • The Compensation Handbook
  • The Compensation Handbook
  • The Compensation Handbook
The Compensation Handbook
Lance A. Berger , and Dorothy R. Berger
Manufacturer: McGraw-Hill
ProductGroup: Book
Binding: Hardcover

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Similar Items:
  1. Harvard Business Review on Compensation Harvard Business Review on Compensation
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ASIN: 0071343091

Book Description

Straight answers to your compensation questions An A-to-Z guide to compensation strategy and design, Compensation Handbook, Fourth Edition, has been completely revised and updated to keep you on top of the important changes that have taken place in this area. Editors Lance A. Berger and Dorothy R. Berger have assembled articles by leading compensation practitioners to give you authoritative solutions to a wide range of specific compensation problems. This important new edition shares with you the best thinking on attracting and retaining outstanding employees in a tight market...executive compensation...computers and compensation...how to use a mix of compensation devices...and much, much more.

Customer Reviews:

4 out of 5 stars Great Reference.......2007-04-25

I found this book to be an invaluable reference for my research in the area of compensation. It covers all of the main topics in compensation management with articles from the best minds in the field. The trend summary and chapter introductions provide an overview that is interesting and insightful. That kind of analysis is hard to find. The information is surprisingly up to date, since change is slow in this field.

The book is essential for compensation professionals.

5 out of 5 stars The Compensation Handbook.......2006-02-26

Received with thanks the Compensation Handbook in a very good condition. It is exactly the product I was looking for. I believe that it would be a very important reference to my business.

5 out of 5 stars The Compensation Handbook.......2000-06-27

As a compensation consultant, I sought a comprehensive guide for all aspects of the field. The 4th edition of The Compensation Handbook provides simple and direct answers for every compensation problem. It is a virtual "who's who" of compensation professionals providing well-constructed, concise information on their area of expertise. No matter what information I seek -- from base compensation, variable compensation, executive compensation, performance and compensation, compensation and corporate culture, or international compensation -- I can find pertinent, practical guidance in this one book. Compensation issues that are currently challenging every company - regardless of size, age, or industry -- are especially well developed in The Compensation Handbook. The section on Corporate Culture containing chapters on "Culture and Compensation" and "Connecting Compensation, Behaviors, Culture, and Strategy to Win" by William M. Mercer consultants, "Rewarding Scarce Talent" by Patricia Zingheim, "Gaining a Competitive Edge by Improving the Return on Human Capital" by Peter LeBlanc, and "The Role of Work-Life Benefits in the Total Pay Strategy" covers issues that every compensation practitioner or human resources professional will grapple with in the forseeable future. Even the effect of technology and computers on compensation administration are handled in The Compensation Handbook. Information on global compensation strategies is relevant not only to practitioners but to anyone seeking employment on foreign soil or working for a foreign company. The Compensation Handbook is a winner.

5 out of 5 stars The Compensation Handbook.......2000-06-26

As a compensation consultant, I sought a comprehensive guide for all aspects of the field. The 4th edition of The Compensation Handbook provides simple and direct answers for every compensation problem. It is a virtual "who's who" of compensation professionals providing well-constructed, concise information on area of expertise. No matter what information I seek -- from base compensation, variable compensation, executive compensation, performance and compensation, compensation and corporate culture, or international compensation -- I can find pertinent, practical guidance in this one book. Compensation issues that are currently challenging every company - regardless of size, age, industry -- are especially well developed in The Compensation Handbook. The section on Corporate Culture containing chapters on "Culture and Compensation" and "Connecting Compensation, Behaviors, Culture, and Strategy to Win" by William M. Mercer consultants, "Rewarding Scarce Talent" by Patricia Zingheim, "Gaining a Competitive Edge by Improving the Return on Human Capital" by Peter LeBlanc, and "The Role of Work-Life Benefit in the Total Pay Strategy" covers issues that every compensation practitioner or human resources professional will grapple with in the forseeable future. Even the effect of technology and computers on compensation administration are handled in The Compensation Handbook. Information on global compensation strategies is relevant not only to practitioners by to anyone seeking employment on foreign soil or working for a foreign company. The Compensation Handbook is a winner.
Legal Analysis and Writing, 2E (The West Legal Studies Series)
Average customer rating: 4 out of 5 stars
  • Legal Research made easy
Legal Analysis and Writing, 2E (The West Legal Studies Series)
William H. Putman
Manufacturer: Cengage Delmar Learning
ProductGroup: Book
Binding: Paperback

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Similar Items:
  1. The Pocket Guide to Legal Writing The Pocket Guide to Legal Writing
  2. Criminal Law and Procedure For the Paralegal: A Systems Approach (West Legal Studies) Criminal Law and Procedure For the Paralegal: A Systems Approach (West Legal Studies)
  3. Ethics and Professional Responsibility for Paralegals Ethics and Professional Responsibility for Paralegals
  4. Basic Contract Law for Paralegals, 5th Edition Basic Contract Law for Paralegals, 5th Edition
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ASIN: 0766862402

Book Description

While many texts fail to cover the specific “hows” of legal analysis and writing such as: how to determine if a case is on point, how to identify the issue, how to state the issue, and how to conduct counteranalysis and incorporate it in an interoffice memorandum of law, this book stresses application through many examples in each chapter that illustrate key concepts and principles, and explains the elements, techniques, and specific considerations involved in the process. The book is national in scope, and is an invaluable reference to practicing legal assistants and first year law students.

Customer Reviews:

4 out of 5 stars Legal Research made easy.......2000-08-07

I had this book for my class which was taught by the author. It is an easy to follow, logical, step by step book that would assist anyone in the field of legal research and writing.
A Basic Guide To Importing
Average customer rating: 3.5 out of 5 stars
  • Good Reference
  • A Basic Guide to Importing
  • Just got to customs website
  • A little vague, but it's a MUST HAVE
  • A must-have reference book for international trade.
A Basic Guide To Importing
U.S. Customs Service
Manufacturer: McGraw-Hill
ProductGroup: Book
Binding: Paperback

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  1. Building an Import/Export Business, 3rd Edition Building an Import/Export Business, 3rd Edition
  2. Importing Into the United States:: A Guide for Commercial Importers Importing Into the United States:: A Guide for Commercial Importers
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  4. How Small Business Trades Worldwide: Your Guide to Starting or Expanding a Small Business International Trade Company Now How Small Business Trades Worldwide: Your Guide to Starting or Expanding a Small Business International Trade Company Now
  5. The Maui CEO: Import from China, Sell on eBay, and Live Wherever You Want The Maui CEO: Import from China, Sell on eBay, and Live Wherever You Want

ASIN: 0844234036

Book Description

Compiled by the United States Customs Service, this book is an essential source of information for anyone importing goods--commercial or personal property--into the United States. Topics covered in depth include: In addition, an extensive appendix provides sample customs forms, certificates, and invoices, along with relevant excerpts from statutes governing importing into the United States. Complete, up-to-date, and easy to use, this book provides all the information needed to import efficiently and profitably into the United States.

Customer Reviews:

3 out of 5 stars Good Reference.......2007-04-20

This is not the most interesting read in the world, but it contains good information. If you have an import business, this is a must have for your reference library.

3 out of 5 stars A Basic Guide to Importing.......2006-01-31

This is like the dictionary not good reading but a must have when you need to look up a word. Only a fraction of the material will be about your specific situation or product. Most if not all this info is available at the customs service website but is good to have it in one place.

3 out of 5 stars Just got to customs website.......2005-01-09

All of the information in this book is available through the US customs website. Don't waste your money.

Not at all written in a user friedly manner either, just lists all sorts of rules.

3 out of 5 stars A little vague, but it's a MUST HAVE.......2002-07-08

It is not a user-friendly book, but it supplies a lot of guidelines fot the beginning importer. I recommend you to buy it, but supplement it with specific info on the article(s) you intend to import (food, clothing, machinery, etc.).

5 out of 5 stars A must-have reference book for international trade........2001-07-07

Wow! What a useful book it is! It is an essential reference that provides concise, accurate, and informative expertise especially on importing. If you are looking for a reliable resource about importing regulations and entry procedures, this is the one that you should consider!!!
Import/Export: How to Get Started in International Trade
Average customer rating: 4 out of 5 stars
  • Great book
  • A Good Starting Point
  • eeehhh!
  • Good starter book
  • Save your money and time
Import/Export: How to Get Started in International Trade
Carl A. Nelson
Manufacturer: McGraw-Hill
ProductGroup: Book
Binding: Paperback

Exports & ImportsExports & Imports | Economics | Business & Investing | Subjects | Books
GeneralGeneral | Business & Investing | Subjects | Books
GeneralGeneral | International | Business & Investing | Subjects | Books
Marketing & SalesMarketing & Sales | Business & Investing | Subjects | Books | Advertising | Consumer Behavior | Customer Service | Marketing | Public Relations | Sales & Selling
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  1. Building an Import/Export Business, 3rd Edition Building an Import/Export Business, 3rd Edition
  2. A Basic Guide To Importing A Basic Guide To Importing
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  5. The Maui CEO: Import from China, Sell on eBay, and Live Wherever You Want The Maui CEO: Import from China, Sell on eBay, and Live Wherever You Want

ASIN: 0071358714

Book Description

A thoroughly updated new edition of the premier guide to international trade now features a special section on the e-commerce revolution. Dr. Carl Nelson’s acclaimed resource for beginners venturing into the import/export business is more timely and action-oriented than ever in this fully revised Third Edition. Showcasing an indispensable new chapter on the ins and outs of e-commerce and how to take advantage of all of cyberspace’s exciting possibilities, Import/Export also features a range of new material and guidance. Nelson’s practical, easy-to-follow approach covers all the basics, including choosing a product, making contacts, and cutting through government red tape. Carl E. Nelson (Chula Vista, CA) is the author of Global Success: International Business Tactics for the 1990s and Managing Globally: A Complete Guide to Competing Worldwide.

Customer Reviews:

5 out of 5 stars Great book.......2007-06-21

I have bought and read the book. And I can say that this book provides great insights to the reader. I recommend it to everybody who wants to gen involved in international business.

4 out of 5 stars A Good Starting Point.......2007-04-20

I ordered this book knowing absolutely nothing about import/export. This book is great for novices. It does a fine job explaining the many facets of import and export. However, before attempting to start your own import/export business, you will need to do a lot more research. This book attempts to cover a great deal of info in just a few pages. Nelson's book is a great place to start your quest for import/export knowledge.

3 out of 5 stars eeehhh!.......2006-12-22

It has alot of info and facts. But doesn't help you make any decisions. Read: "The Maui CEO" by John Tennant instead.

4 out of 5 stars Good starter book.......2006-11-10

This is a very good starter book for anyone who is thinking about international trade.

1 out of 5 stars Save your money and time.......2006-10-01

This book is a bit dated. There is no use for this book if you want to get into this business on a serious basis. Poor style, poor grammar and very poor content. The author devoted 75 pages on trade agreements such as NAFTA and the EU. You don't need to know the technical details of these agreements. You need to sell, sell and sell. This book is very bad. If you want a primer on the ins and outs buy get Exporting, Importing and Beyond. After that, buy Building an Import/Export Business by Weiss (this book gives you techniques that are absolutely useless but it is important to know this...so you don't do what he advises). You can round it off by buying How Small Business Trades Worldwide by John Wiley Spiers who gives a no-nonesense approach. Back to this book. Carl Nelson really needs to update this book to include E-bay and recommend Frontpage or Dreamweaver to create a Website instead of saying it is "easy" to use HTML. In this business, a website isn't necessary but it may be a good idea to have one if you want to market directly to consumers. Also, consider getting into this business by starting off as a Manufacturers representative (consider William H. Krause book on How to Get Started as a Manufacturer Representative) This book was plain AWFUL.
Local Government Dollars & Sense: 225 Financial Tips for Guarding the Public Checkbook
Average customer rating: 5 out of 5 stars
  • An excellent budget, financial and treasury primer.
  • Excellent reading for the Government Watchdog
  • Great book for people interested in local government.
  • A Guide for Achieving Job Longevity in the Public Sector
Local Government Dollars & Sense: 225 Financial Tips for Guarding the Public Checkbook
Len Wood
Manufacturer: Training Shoppe
ProductGroup: Book
Binding: Hardcover

Economic ConditionsEconomic Conditions | Economics | Business & Investing | Subjects | Books
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  1. Little Budget Book: A Portable Budgeting Guide for Local Government Little Budget Book: A Portable Budgeting Guide for Local Government
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  5. Persuasion in Society Persuasion in Society

ASIN: 0963437437

Book Description

City, county and school district elected officials annually deal with multi-million, sometime billion dollar budgets. But many have little, if any, knowledge about local government financial matters when first elected. Written in an easy to understand style, this book provides beginning and seasoned elected officials and public administrators with the fiscal awareness to confidently make good budget and financial decisions. Local government is more complex today and there are more opportunities for poor judgement, conflicts of interest, embezzlement and fraud. The best antidote is an informed constituency that insists on good government and accountability. Community members, homeowners groups, business people, unions, service organizations, public watchdogs and newspaper reporters who want to assess their local elected officials' performance will find this book invaluable. Each chapter begins with a real life story such as the city manager who used the city's credit card to go on an lavish shopping spree, the city that used debt to mask it's huge deficit or the school superintendent who sacrificed the district's solvency to create an award winning curriculum. Vignettes from over 77 different local governments across the country are used to buttress the suggested tips and techniques.

Customer Reviews:

5 out of 5 stars An excellent budget, financial and treasury primer........1999-03-18

As an elected Treasurer and local government finance director for the past several years, I found this book to be an excellent primer for all elected and appointed officials. The practical advice offered by Mr. Wood is based on his experience and input from his peers and is extremely valuable. The book is written in a very informal and concise way and should be required reading for all elected officials. In fact, I gave this book to each City Council member and they have all indicated that this book provided excellent financial advice.

5 out of 5 stars Excellent reading for the Government Watchdog.......1998-09-30

Len Wood presents Dollars and Sense in a practical manner enabling readers to absorb its content. A must read book for those that "watch" their local governments, school districts and elected officials. Written for fast reading,yet covers the subject matter extensively. If you want to be certain your local government is working at its fullest potential, Dollars & Sense can be a great help to you.

5 out of 5 stars Great book for people interested in local government........1998-06-14

What a delightful book. The author has presented his subject in an understandable and capitivating manner. He does this by using lots of real life vignettes to make his points. People who want to know what their local officials should and should not be doing will want to read this book.

5 out of 5 stars A Guide for Achieving Job Longevity in the Public Sector.......1998-05-06

Here is a "no holds barred" approach to describing "real life" shortcomings in handling public finances, and then providing tips to local government policy makers and managers on how to avoid a similiar circumstance.

Len Wood writes from first hand knowledge and experience. He describes the situation; outlines the facts; details the results; and provides the reader with suggestions to lessen financial risk and/or failure in the expenditure of public funds.

While the author's primary target is the newly elected official, the importance of this work to experienced elected and appointed public officals cannot be overstated. No one who has worked in the public sector can peruse this book without saying, "There, but for the grace of God, go I!"
The Handbook of Human Rights Law: An Accessible Approach to the Issues and Principles
Average customer rating: 5 out of 5 stars
  • A clear and insightful approach to Human Rights law
The Handbook of Human Rights Law: An Accessible Approach to the Issues and Principles
Michael Arnheim
Manufacturer: Kogan Page
ProductGroup: Book
Binding: Hardcover

Human Resources & Personnel ManagementHuman Resources & Personnel Management | Industries & Professions | Business & Investing | Subjects | Books
GeneralGeneral | Law | Subjects | Books
Human RightsHuman Rights | Constitutional Law | Law | Subjects | Books
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ASIN: 0749434988

Book Description

* Looks at the intersection of law and human resources in the context of UK and European legislation

Customer Reviews:

5 out of 5 stars A clear and insightful approach to Human Rights law.......2004-05-26

This book is written with clarity in mind. The reader will find answers to distinct questions making it an insightful read not only to practitioners but also those who have an interest in some of the most hotly debated issues in Human Rights Law.
Added value can be found in the chapters on how to bring and defend a human rights claim and winning tactics and case stratgies.

Topics covered include
-How to interpret human rights law.
-Is privacy now protected?
-Do you have the right to kill a burglar in self-defence?
-Are transsexuals' rights now recognised by law?
-Do asylum seekers have the right to be supported at public expense?
-Does the state have a positive duty to protect or preserve life?
-Are property rights covered by human rights law?
-Does the Human Rights Act make it more or less likely that a trial will be fair?
-Is there genuine protection for the individual's freedom of speech?
The Black Book of Outsourcing: How to Manage the Changes, Challenges, and Opportunities
Average customer rating: 5 out of 5 stars
  • Black Book of outsourcing
  • New Revised & Updated "BLACK BOOK" coming in 2008!
  • EXCELLENT!
  • A Different Take on the Outsourcing Debate
  • Buy This If You're Only Going to Buy One Outsourcing Book in Your Career - it has it all
The Black Book of Outsourcing: How to Manage the Changes, Challenges, and Opportunities
Douglas Brown , and Scott Wilson
Manufacturer: Wiley
ProductGroup: Book
Binding: Hardcover

GeneralGeneral | Business & Investing | Subjects | Books
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ASIN: 0471718890

Book Description

The Black Book of Outsourcing is a comprehensive guide and directory for the emerging field of outsourcing, including expert advice on how to operate an outsourcing program, how to deal with the political aspects of outsourcing, and how to find a career in outsourcing. A controversial and emotional subject among business leaders and workers in the global business community, outsourcing is fast becoming one of the greatest organizational and industrial shifts in modern history. In this one-of-a-kind resource, outsourcing gurus Douglas Brown and Scott Wilson chart a course for business leaders charged with managing outsourcing initiatives and present a wealth of employment opportunities for workers who want to enter this growing field.

Download Description

"The Black Book of Outsourcing is a comprehensive guide and directory for the emerging field of outsourcing, including expert advice on how to operate an outsourcing program, how to deal with the political aspects of outsourcing, and how to find a career in outsourcing. A controversial and emotional subject among business leaders and workers in the global business community, outsourcing is fast becoming one of the greatest organizational and industrial shifts in modern history. In this one-of-a-kind resource, outsourcing gurus Douglas Brown and Scott Wilson chart a course for business leaders charged with managing outsourcing initiatives and present a wealth of employment opportunities for workers who want to enter this growing field. "

Customer Reviews:

4 out of 5 stars Black Book of outsourcing.......2007-09-13

This book is excellent. It discusses why outsourcing is essential for doing business and the process requried to do so. It is straight forward, good for not only for Companies interested to outsource, but also anybody who is interested to learn about outsourcing.

5 out of 5 stars New Revised & Updated "BLACK BOOK" coming in 2008!.......2007-09-03

Outsourcing buyers, clients, advisors, analysts, investors, managers, executives and media all quote this book as the "bible of outsourcing"! We're looking forward to the 2008 edition which is coming out next year.

5 out of 5 stars EXCELLENT!.......2006-11-03

The book offered very useful information and guidelines that could immediately apply to our work. Additionally, the author has revealed a new path to business knowledge, offering further opportunities to pursue the successful implementation of company strategic goals in an ever-changing and challenging business environment.

5 out of 5 stars A Different Take on the Outsourcing Debate.......2006-10-12

With Lou Dobbs and a host of others focusing only on the negative aspects of outsourcing, it's refreshing to see someone talk about how outsourcing can drive economic growth also. The dominance of service businesses is restructuring the economy and, like all change, some of it will be painful. Good jobs will come from value-added activity, not by bemoaning the inevitable. Outsourcing is just another way that the market exposes management inefficiency.

5 out of 5 stars Buy This If You're Only Going to Buy One Outsourcing Book in Your Career - it has it all.......2006-06-08

This outsourcing book is by far the best on the shelf. The other outsourcing books I've read (as a corporate trainer, I've read over a dozen) focus on the history of outsourcing, the effects of outsourcing and the mundane aspects of the subject.

The Black Book of Outsourcing is a comprehensive and dynamic collection of hard to find information, resources and advice:

Section One - is for Managers and Workers either affected by outsourcing or wanting to improve their performance by understanding the HOW-TO of outsourcing.

Section Two - uniquely focuses on job seekers, career changers, and new grads - all of who are looking for the hottest careers and how to qualify for them. No just what its all about but how to make it work for your career and job search.

Section Three - provides executives, entrepreneurs and business owners with the knowledge of how to start an outsourcing firm, how to use outsourcing to ramp up fast profits in a start up, and how to reinfuse cash into your business or company.

The wide range of subject matter, directories (for instance: outsourcing vendors), resources, anecdotals, in-depth How-To and step-by-step directions make this the best outsourcing book available. Its also extremely current and has reliable trusted date which we use. The manuals are part of our workers training and I often see the books dog-earred and post-it noted on our staffs desk. You'll use it for years to come. Trust me - its a great value of exceptional advice.
Handbook of International Corporate Governance: A Country by Country Guide
Average customer rating: Not rated
    Handbook of International Corporate Governance: A Country by Country Guide
    Chris Pierce , and Kerrie Waring
    Manufacturer: Kogan Page
    ProductGroup: Book
    Binding: Hardcover

    ComparativeComparative | Economics | Business & Investing | Subjects | Books
    InternationalInternational | Economics | Business & Investing | Subjects | Books
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    GeneralGeneral | Reference | Business & Investing | Subjects | Books
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    1. A History of Corporate Governance around the World: Family Business Groups to Professional Managers (National Bureau of Economic Research Conference Report) A History of Corporate Governance around the World: Family Business Groups to Professional Managers (National Bureau of Economic Research Conference Report)
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    ASIN: 0749440600

    Book Description

    "I believe that this book will be a major addition to the bookshelves of everyone across the world interested in corporate governance." -- Anne Simson, Head of the Secretariat at the Global Corporate Governance Forum
    The Handbook of Business Valuation and Intellectual Property Analysis
    Average customer rating: Not rated
      The Handbook of Business Valuation and Intellectual Property Analysis
      Robert F. Reilly , Robert Schweihs , and Robert Reilly
      Manufacturer: McGraw-Hill
      ProductGroup: Book
      Binding: Hardcover

      Corporate FinanceCorporate Finance | Finance | Business & Investing | Subjects | Books
      GeneralGeneral | Business & Investing | Subjects | Books
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      ASIN: 0071429670

      Book Description

      The art and science of business valuation is currently undergoing a huge transformation and is facing new and important challenges. The Handbook of Business Valuation and Intellectual Property Analysis provides valuation and investment professionals with the latest thinking on economic damages, lost profit analysis, and numerous other key business and intellectual property valuation issues.

      The IAF Handbook of Group Facilitation: Best Practices from the Leading Organization in Facilitation (J-B International Association of Facilitators)
      Average customer rating: 4.5 out of 5 stars
      • Excellent Resource Manual
      • A TOP-NOTCH, IN-DEPTH INTRODUCTION TO FACILITATION.
      • The Facilitation Reference Book
      The IAF Handbook of Group Facilitation: Best Practices from the Leading Organization in Facilitation (J-B International Association of Facilitators)

      Manufacturer: Jossey-Bass
      ProductGroup: Book
      Binding: Hardcover

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      ASIN: 078797160X

      Book Description

      Sponsored by the International Association of Facilitators, The IAF Handbook of Group Facilitation offers the need-to-know basics in the field brought together by fifty leading practitioners and scholars. This indispensable resource includes successful strategies and methods, foundations, and resources for anyone who works with groups. The IAF Handbook of Group Facilitation provides an overview of the field for new and aspiring practitioners and a reliable reference for experienced group facilitators, including chapters on 

      Download Description

      Sponsored by the International Association of Facilitators, The IAF Handbook of Group Facilitation offers the need-to-know basics in the field brought together by fifty leading practitioners and scholars. This indispensable resource includes successful strategies and methods, foundations, and resources for anyone who works with groups. The IAF Handbook of Group Facilitation provides an overview of the field for new and aspiring practitioners and a reliable reference for experienced group facilitators, including chapters on -Creating positive ongoing client relationships -Building trust and improving communications -Facilitating group brainstorming sessions -Drawing out the best in people -Developing a collaborative environment -Designing and facilitating dialogue -Managing conflicting agendas -Working with multicultural groups -Using improvisation -Understanding virtual meetings -Facilitating team start-up -Assessing group decision processes - Building expertise in facilitation -Reviewing core facilitation competencies -Modeling positive professional attitudes

      Customer Reviews:

      4 out of 5 stars Excellent Resource Manual.......2007-03-08

      I purchased 3 different books regarding faciliation techniques and guidelines and this was the ultimate. It is set out very clearly, provides background to faciliation and then systematically steps through an end-to-end process including a wide range of techniques to select from when developing a plan for a facilitation workshop.

      5 out of 5 stars A TOP-NOTCH, IN-DEPTH INTRODUCTION TO FACILITATION........2005-08-09

      An extraordinarily rich and in-depth introduction to the subject. Each chapter is written by one or more experts. The book covers such topics as:

      - creating an ongoing client relationship;
      - the skilled facilitator approach;
      - process issues such as difficult personalities;
      - facilitation planning and preparation;
      - building trust;
      - the art of drawing out the best in people;
      - building a collaborative environment;
      - facilitating the whole system in the room;
      - improvisation in facilitation;
      - virtual meetings;
      - facilitating communication in group decision making discussions;
      - how to build you facilitation expertise.

      These topics are but a sampling, to give some idea of the scope and depth of this most valuable volume, which takes the reader far deeper than methods and techniques. The book is well organized and very accessible. Based on our organization diagnosis, design and change consulting experience (www.FutureOrganization.com), we find this book to be a terrific resource for practitioners.

      5 out of 5 stars The Facilitation Reference Book.......2005-04-20

      I have over 35 years of experience in facilitation, working in villages, multinational companies, intergovernmental bodies and not-for-profit organizations. The IAF Handbook of Group Facilitation is the reference book of facilitation. From the day it arrived I began using it.

      Chapters cover a wide array of applications, methods and theory of faciliation. Topics such as visual facilitation, the use of stories in facilitation, training of facilitators, facilitation as a communications tool and much more make this book a must have for those concerned with the profession of facilitation

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