Multimedia: Making it Work, Seventh Edition

Book Description

Thoroughly Updated for the Latest Advances in Multimedia

Learn the fundamental concepts and essential skills required for a successful career in multimedia from this bestselling guide. Multimedia: Making It Work, Seventh Edition shows you how to use text, images, sound, and video to deliver compelling messages and content in meaningful ways. You will learn to design, organize, and produce multimedia projects such as CD-ROMs, DVDs, and professional web sites. Each chapter includes step-by-step instructions, full-color illustrations and screenshots, self-quizzes, and hands-on projects.

Inside this book, you will learn how to:

Master the building blocks of multimedia, including text, images, audio, video, and animation
Record, process, and edit digital audio
Work with bitmap, vector, and 3-D images
Create vivid computer animations
Shoot and edit digital video
Select the best hardware, software, and authoring tools for your needs
Design dynamic Web content
Determine the scope and cost of a multimedia project
Acquire the appropriate content and best talent
Prepare and deliver a professional multimedia project

Each chapter includes:

Learning objectives
Full-color illustrations
Helpful notes, tips, and warnings
Chapter summaries and key term lists
End-of-chapter quizzes and lab projects

Customer Reviews:

Dated material.......2007-06-29

Each edition is most the same content as the previous. The content is getting very dated. A college I teach I have recommended dropping this book for the first semester multimedia course after having years ago been the person to get the book into the course.

But now I would say a significant portion of the material is historical at best and about tools and technologies that the newcomers to this field will be puzzled why they are taking valuable time to learn when there is tons of new technologies and multimedia applications to learn about.

I definitely would not recommend this book to the average reader. In a classroom, the teacher can supplement and update for students although we hate having to do that.

New update .......2007-03-14

It's really interesting while the author comes with new update of multimedia. Unfortunately, while I'm trying to get some information/material that should accompany the book at the web, they are not available for outside of US. The author or the publisher should consider about any materials for the completion of the book that may be spread out of US especially in my case in Indonesia.

Web Work: Information Seeking and Knowledge Work on the World Wide Web (Information Science and Knowledge Management)

Average customer rating:

Tacit knowledge, explicit knowledge, cultural knowledge
An over-priced but worthwhile book for academics

Web Work: Information Seeking and Knowledge Work on the World Wide Web (Information Science and Knowledge Management)
Chun Wei Choo , B. Detlor , and D. Turnbull
Manufacturer: Springer
ProductGroup: Book
Binding: Hardcover

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ASIN: 0792364600

Book Description

This book brings together three great motifs of the network society: the search for and use of information by individuals and groups; the creation and application of knowledge in organizations; and the fundamental transformation of these activities as they take place on the World Wide Web and corporate intranets. As research endeavors, these streams overlap and share conceptual constructs, perspectives, and methods of analysis. Although these overlaps and shared concerns are sometimes apparent in published research, there have been few attempts to connect these ideas explicitly and identify cross-disciplinary themes. This book is an attempt to fill this void.
Audience: The book's primary audience is faculty and students in masters and doctoral programs in information science, information systems, and management schools. Consultants and organizations designing and implementing intranets and portals will find the book useful in providing research-based insights into how information search and knowledge sharing may be enhanced.

Customer Reviews:

Tacit knowledge, explicit knowledge, cultural knowledge.......2004-10-24

Enterprise integration is a must today and this can be achieved by combining infostructure and infrastructure resources. Choo's prescription here provides a framework for assessment of knowledge management using best business practices in Web-based environments. It, also, facilitates furthering knowledge management studies in relation to return on investment in a corporate culture. To achieve this end a direct route is prescribed in this book. It has to be based on the integration of organizational knowledge, i.e. using Choo's favorite trio: tacit knowledge, explicit knowledge and cultural knowledge.

An over-priced but worthwhile book for academics.......2002-02-27

This book has three separate sections, and though the sections are related they differ in style and approach. The first section, which can be attributed to Professor Choo, pretty much contains the same stuff as in his book "The Knowing Organisation", but condensed and more to the point. If you haven't read TKO there's no need to buy it after having read section one in this book. If you have read TKO, well, section one summarises and explains it to you. Theoretical frameworks regarding information needs, information seeking and information use is covered in Chapter 1, while Chapter 2 discusses the relationship between data, information, and knowledge. Choo also advocated his own typology of organisational knowledge: tacit, explicit, and cultural knowledge. Taken together, section one forms a theoretical foundation for knowledge work, but since not much of it is visible in the rest of the book it is kind of a stand-alone framework.

Section two, which can be traced to the work of Detlor, deals with intranets as a platform for knowledge work (Chapter 3) and discusses how intranets can be designed to support such work (Chapter 4). In my opinion, this is the real contribution of the book. The author(s?) does a good job bringing together lessons from different academic fields and offers many interesting references to related work. Section 2 is thus a gold mine for graduate and PhD students engaged in research efforts. The conclusions are however on a meta level and perhaps a bit difficult for the average business person to apply and appreciate.

Section three, finally, seems to be the result of Turnbull's work examining how people use the Web to find information. Continuing in an academic style, Chapter 5 first guides us through the use of various statistical methods for literature analysis and then presents a number of browsing strategies found in the literature. In Chapter 6, some hands-on results are finally presented in form of bar charts, correlation tables, and other graphics. Although I find this section less interesting, it is the one with the most practical lessons and results and may thus be appreciated by practitioners.
Still, the book is interesting and a worthwhile reading to all academics and ambitious practitioners and had it not been for the outrageous price I would highly recommend it. However, [money]is way too much and approximately 3 to 4 times higher than I would normally pay, especially so when much of the content is available elsewhere (other books, conference proceedings, and journals).

Average customer rating:

Speaking from experience

People Matter

Must Read for Every BusinessExecutive

Right on the Mark

Focus on what matters

Making I/T Work: An Executive's Guide to Implementing Information Technology Systems
Dennis Severance , and Jacque Passino
Manufacturer: Jossey-Bass
ProductGroup: Book
Binding: Hardcover

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Decision Management: How to Assure Better Decisions in Your Company

Managing Business Process Flows: Principles of Operations Management w/ Student CD (2nd Edition)

Who Owns the Data? Using Internal Customer Relationship Management to Improve Business and IT Integration

Zen and the Art of Systems Analysis: Meditations on Computer Systems Development

Contemporary Strategy Analysis: Concepts, Techniques, Applications

ASIN: 0787963844

Book Description

Making I/T Work offers managers basic guidance and an effective model for making the right choices when considering implementing information-based business projects. In this book, Dennis Severance and Jacque Passino provide business leaders with a framework of organizational change that places the problems of change into a context so that they can be effectively addressed and outlines a proven framework that can be adapted to a variety of situations. Making I/T Work offers managers

A framework for managing I/T investment opportunities
Fifty helpful questions for leading a program of strategic change
Guidance for overcoming the powerful blocks to changes in infrastructure
Suggestions for formulating a winning strategy
A model for preparing and implementing a project
Information on how to assess the success of a program

Making I/T Work can help managers guide a strategic I/T transformation with a plan that is based on a strong sense of objective and a credible assessment of current realities.

Customer Reviews:

Speaking from experience.......2002-11-23

As one of the early North American pioneers of the SAP technology in late 80's, I have assisted numerous clients in implementing complex projects in an effort to drive significant business value and the realization of business strategy. Making I/T Work does an excellent job of capturing the lessons learned over the past decade and shares a practical framework for how to get it done right. The book combines the value of change management, alignment, and dynamic planning in an easy-to-read story. It is a must read for any executive embarking on a similar journey.

People Matter.......2002-11-07

Having worked with Passino since the early days of systems integration and the creation of the chief information officer role, I'm impressed to see this book. Most people think you unleash the power of technology through some grand combination of new hardware and a complex technology architecture.

Truth is, it's about people. How you work with them. How they work with the system. How you treat them.

Passino is a strategist who would agree with Michael Porter that information can help give you strategic advantage, but advantage only comes through people.

This book is a must read for any serious student or executive who has a lasting belief that technology can benefit enterprises of all kinds. It's a mandatory read for anyone responsible for a multimillion dollar systems investment.

Must Read for Every BusinessExecutive.......2002-10-30

Dennis and Jacque have distilled years of experience into a couple of very simple, but very useful frameworks that give every executive the context for making I/T more effective. In addition, they effectively share their experience and the results of their interviews to identify the usual problems and then how to deal with them. A simple, quick read that is extremely useful.

Right on the Mark.......2002-10-24

Having spent 32 years in Information Technology, I find this book right on the mark. It is a must read for ALL CEOs and their I/T executive that may be contemplating a major change in their orgainzation or heading into to a project of any type or size. The authors use more than a half century of experience to describe how any major project, with or without an I/T component, will fail if proper management techniques and practices are not understood and followed. You may even think this book is about you and if you don't read it carefully and heed the advise, it may well be in the future!

Focus on what matters.......2002-10-23

Making I/T Work outlines an effective methodology for planning and executing technology initiatives. One of the nice things about the book is how it alternates between narrative and lesson, one reinforcing the other. And this is done in a style that is knowledgeable and confident without being preachy or pedantic.

However, Severance and Passino have written a book that goes beyond IT implementation in its message to executives. Based on solid research and practical experience, Severance and Passino have provided a framework for bringing an organization together focusing on a common goal and executing according to a plan. Some would label this 'change management'. I would call it a platform for competitive advantage on a sustained basis. As the authors point out, knowing what to do really isn't all that difficult. Where the majority of companies have trouble is in execution. Great book!

Book Description

Computer Supported Argument Visualization is attracting attention across education, science, public policy and business. More than ever, we need sense-making tools to help negotiate understanding in the face of multi-stakeholder, ill-structured problems. In order to be effective, these tools must support human cognitive and discursive processes, and provide suitable representations, services and user interfaces. Visualizing Argumentation is written by practitioners and researchers for colleagues working in collaborative knowledge media, educational technology and organizational sense-making. It will also be of interest to theorists interested in software tools which embody different argumentation models. Particular emphasis is placed on the usability and effectiveness of tools in different contexts.
Among the key features are:
- Case studies covering educational, public policy, business and scientific argumentation
- Expanded, regularly updated resources on the companion website:
www.VisualizingArgumentation.info
"The old leadership idea of "vision" has been transformed in the face of wicked problems in the new organizational landscape. In this excellent book we find a comprehensive yet practical guide for using visual methods to collaborate in the construction of shared knowledge. This book is essential for managers and leaders seeking new ways of navigating complexity and chaos in the workplace."
(Charles J. Palus, Ph.D, Center for Creative Leadership, Greensboro, North Carolina, USA)

Customer Reviews:

Comments on Visualizing Argumentation.......2006-02-28

Thank you very much for sending me the book. It has turned out to be very helpful. The develiery time was also quick and the qulaity of the book was very good.

Offshore Software Development: Making It Work

Average customer rating:

Add this book to your professional library
A well-written, informative, and helpful book on Offshore Outsourcing -- by someone who knows first-hand

Offshore Software Development: Making It Work
Tandy Gold
Manufacturer: AUERBACH
ProductGroup: Book
Binding: Hardcover

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ASIN: 0849319439

Book Description

In Offshore Software Development: Making It Work, hands-on managers of Offshore solutions help you answer these questions: · What is Offshore and why is it an IT imperative? · What do you need to do to successfully evaluate an Offshore solution? · How do you avoid common pitfalls? · How do you confront security and geopolitical risk? · How do you handle issues related to displaced workers? The author applies her considerable experience in the analysis of such Offshore issues as the financial growth of the Offshore industry, keys to success in initiating a program, choosing and managing vendors, risk mitigation, and employee impacts. A detailed program checklist outlines the steps for successful Offshore execution, providing real-world exposure and guidance to a movement that has become a fixture in the IT realm. About the Author Tandy Gold is a 20-year veteran of the technology industry who is focused on entrepreneurial consulting and innovation. As part of her responsibilities in implementing the first Offshore initiative for a large financial institution, she created a monthly Offshore interest group. Comprised of Offshore program managers from Fortune 100 firms, together they represent more than 40 years of experience in Offshore.

Customer Reviews:

Add this book to your professional library.......2005-11-13

Offshore by Tandy Gold will provide you with methodology, best practices, identify pit falls and even helps you prioritize your offshore projects by providing real-world examples and experience. As a project management professional I highly recommend this book as a value add to the library of other managers contemplating or already involved in off-shore development. Presented in clear language and very comprehensive.

A well-written, informative, and helpful book on Offshore Outsourcing -- by someone who knows first-hand.......2005-09-28

I bought a copy of this book and distributed it to many inside my firm. The general consensus was it is eminently readable, clear, concise, and helpful, and summarizes the learning of many experienced individuals who have actually lived and breathed Offshore program execution.

I'm honestly not sure if reviewer John H Kaplan actually read this book. For example, there is a great deal of emphasis on "formal communication" (read: methodology), and how important it is to making Offshore work. Awareness and management of risks, including network security and communcation, financial planning, and even internal communications, are identified and discussed in a pragmatic and accessible fashion.

I take strong exception to this kind of emotional lambasting masquerading as objective feedback. This is not the forum to discuss and decide whether Offshore works. Clearly, if Mr. Kaplan is doing Offshore at all, he is doing it unwillingly. But my firm has had great success with Offshore, both financial as well as in quality of delivery, as many have.

Don't let what is clearly an emotional rant against Offshore Outsourcing deter you from reading and learning from this helpful, focused, and relevant book. Personally, I found the book more useful than Freidman's "The Earth is Flat" as it is written by an actual practitioner -- for practioners.

Building the Knowledge Management Network: Best Practices, Tools, and Techniques for Putting Conversation to Work

Average customer rating:

Does not mention wiki...note publishing date of 2002!!
Powerful book

Building the Knowledge Management Network: Best Practices, Tools, and Techniques for Putting Conversation to Work
Cliff Figallo , and Nancy Rhine
Manufacturer: Wiley
ProductGroup: Book
Binding: Paperback

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ASIN: 047121549X

Book Description

A complete set of best practices, tools, and techniques for turning conversations into a rich source of business information
Many organizations are now recognizing that the untapped knowledge of their members can be used to benefit every aspect of their business, from making smarter and faster decisions to improving products and efficiency. This book offers a clear-cut road map for building a successful knowledge management system to capture and fully exploit the knowledge exchanged in conversations.
Written by two of the foremost experts in online communities, this book covers a set of best practices, tools, and techniques for using conversation and online interaction to provide affordable and effective knowledge-based benefits and solutions. With a unique and invaluable perspective, the authors offer guidance for collecting, capturing, and cataloging knowledge so that it can be used to improve efficiency and reduce costs in areas ranging from internal procedures through customer relations and product development.
This book provides step-by-step solutions for developing an effective knowledge network, including how to:
* Formulate strategies and create action plans
* Select the right tools for peer-to-peer networks, interactive communities, and events
* Work with legacy systems
* Train staff and stimulate participation
* Improve productivity and measurement criteria
The companion Web site contains templates, checklists, a discussion board, and links to software.

Customer Reviews:

Does not mention wiki...note publishing date of 2002!!.......2005-12-30

This is a good book on knowledge management. It provides an adequate historical reference and a succinct framework for the opportunities and incentives for KM but it is as of 2002. This book needs updating. It's not bad but is pre-wiki and web images are dated. Buy used...don't spend $40.00.

Powerful book.......2002-10-18

Review of Building the Knowledge Network: Best Practices, Tools, and Techniques for Putting Conversation to Work

I thoroughly enjoyed this book. It was written in a conversational tone, and pulled together all the different pieces I've been reading in many sources. It starts with a brief history of knowledge sharing/conversation/communications which I found fascinating (and I am not a history buff!). Nancy & Cliff compared the anti-conversational attitudes of the Scientific Management during the Industrial Age, showed how the Hawthorne Studies caused the shift from the organization to the worker, and information systems. With the emergence of computer networks, the knowledge explosion has shown no sign of abating.

They discussed how the lessons of the pioneers of early communities such as the WELL assisted communities of today to flourish. Trust became communities' foundation with open communications offering challenges to community managers/moderators/facilitators.

The authors' inclusion of quotes from the ideas of the "greats" in community building/managing and knowledge management (KM) such as Stephen Denning, Thomas Davenport, Etienne Wenger, Tom Peters, Michael Hammer and Howard Rheingold, among others offered powerful evidence to their premises. Throughout the book are helpful charts, checklists and other graphics.

A whole chapter was devoted to culture and the tools that enable differing cultures. They discussed the three relationships between people and content and the three dimensions of collaboration (the cornerstone of communities).

Another chapter was devoted to external stakeholders and customer relationship management (CRM). They touch on what new skills will be required to operate within online learning and knowledge sharing communities And they touch on what paths our technical future may take and how to integrate all these new technologies.

They see a "collaborative future" from within and without organizations, as globalization becomes more widespread. The day of hoarding knowledge towards power are over, long live the new king of collaboration! This book is for anyone who wants to start an online community and for those who want to reminisce about "the good ole days," for those who want to read about what the big companies are doing, and all in context. "Context" is a word near and dear to my heart-for so often we forget to put information in context, whether in conversation or training. Nancy and Cliff have completed a truly delightful read in their book. I highly recommend it!

Average customer rating:

Translator's English knowledge makes it impossible to read

Sales and Distribution with SAP: Making SAP SD Work for Your Business
Gerhard Oberniedermaier , and Tamara Sell-Jander
Manufacturer: GWV-Vieweg
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Binding: Hardcover

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Implementing SAP R/3 Sales and Distribution

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Accessories:

SVG Programming: The Graphical Web

Enabling Semantic Web Services: The Web Service Modeling Ontology

Semantic Web: Concepts, Technologies and Applications (NASA Monographs in Systems and Software Engineering)

ASIN: 352805770X

Book Description

The book shows how to design the most important business processes in the sales area of each company by using the SAP module SD. It contains valuable tips and examples that show sales reps and managers and distribution Center employees how to get up and running quickly with SAP while saving time and money. The book provides a concise introduction setting out the case for integrating business functionality on the web. Furthermore the book helps to understand SAP APO in the context of SCM. It is addressed specifically to those who need to implement APO in the context of the sales processes. Last not least the author offers a walk-through of the process, from inception through planning, designing and testing.

Customer Reviews:

Translator's English knowledge makes it impossible to read.......2005-12-29

I purchased the book as the contents promised a great overview of SAP SD processes.
Unfortunately, the book was written in German and translated by somebody who does not speak good English nor knows SAP.
This makes it virtually impossible to read it. Do not buy it!

Just some examples:
" The data determined by the system however can for the concrete individual case be changed or supplemented"

"In the scope of the scenario sale from stock to consignment taker the following R/3 components are to be integrated the best:

SAP terminology knowledge gaps:
"Sales path" = Distribution Channel???
"Sector" = Division?

Again, do not buy it!

Making Linux Work: Essential Tips and Techniques (Computer User's Best Friend)

Average customer rating:

Making Linux Work: Essential Tips and Techniques (Computer User's Best Friend)
Arman Danesh
Manufacturer: OnWord Press (Acquired Titles)
ProductGroup: Book
Binding: Paperback

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ASIN: 1884133789

Book Description

Making Linux Work is the perfect desktop reference for the system administrator who has limited experience with Red Hat Linux and/or UNIX-based operating systems in general. Each section of the book begins with a fast-paced, 5-10 page overview of a specific topic that is followed directly by a collection of expertly categorized, thoroughly indexed tips and techniques. Tips are presented in a unique question-and-answer format, allowing even new Linux users to locate mission-critical information "on demand," drill down to essential details quickly, and make Linux work. Written by a SAIR Linux and GNU Certified Administrator, this invaluable reference contains everything needed to achieve proficiency in system installation; management of files, directories and disks; use and configuration of the Linux X Window System environment; and more! Its unique format is further guaranteed to increase the productivity of beginning through intermediate Red Hat Linux users by eliminating the need to wade through dense prose, extrapolate information from cookbook-style tutorials, struggle through complex tech docs, or engage in time-intensive, trial-and-error experimentation.

Making IT Governance Work in a Sarbanes-Oxley World

Average customer rating:

Absolutely disappointing and no value!

Making IT Governance Work in a Sarbanes-Oxley World
Jaap Bloem , Menno van Doorn , and Piyush Mittal
Manufacturer: Wiley
ProductGroup: Book
Binding: Hardcover

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ASIN: 0471743593

Book Description

This book discusses a dilemma common to many corporation’s IT departments--the tension between top-down governance directives and the challenge to get everything properly functioning on a bottom-up basis. Making IT governance work does not simply mean adherence to an ABC of (a) going more deeply into rules, (b) implementing a framework, and (c) registering good results. Neither is this book a guide to frameworks and compliance. Its goal is to describe an entire repertoire of resources that can assist in arriving at better IT governance. Among these resources are CobiT, bottom-up governance principles such as distributed leadership constitute another, and portfolio management.

This book provides a realistic governance of information and IT in corporations. The authors' view is that "new technology" can only achieve its optimum impact when it is properly managed. Money and behavior are key factors: the money that information and IT must generate and the activity and latitude of people in the organization from top to bottom. This book:

Presents a clear view on the relationship of corporate governance and IT governance.
Provides recent Sarbanes-Oxley history and the compliance consequences for organizations.
Offers in-depth insight into IT portfolio management.
Provides an overview of various IT governance opinions from such groups as Gartner, Forrester, and IT Governance Institute.

Energetic, thoughtful and highly informative, this book provides a valuable and timely guide to IT governance and the complexities of IT management in an increasingly regulated world. The authors are great at focusing on the things that really matter for practitioners. The book is also very readable.
Leslie P. Willcocks
Professor of Technology, Work and Globalization
London School of Economics

Download Description

Because of the business value attributed to information technology, the high costs of this technology and the problems arising in the e-business experimental phase, IT is an example of a domain in which governance is necessary. This book is about a realistic governance of information and IT in corporations. The authors' view is that ""new technology"" can only achieve its optimum impact when it is properly managed. Money and behaviour are key factors: the money that information and IT must generate and the activity and latitude of people in the organisation from top to bottom. Everything is ultimately measured against the performances that determine the organisation's success. Presents a clear view on the relationship of corporate governance and IT governance. Provides recent Sarbanes-Oxley history and the compliance consequences for organisations. Offers in-depth insight into IT portfolio management. Provides an overview of various IT governance opinions from such groups as Gartner, Forrester, and IT Governance Institute.

Customer Reviews:

Absolutely disappointing and no value!.......2006-10-25

I have struggled to complete this book with many moments of giving it up.
The book is a consolidation of articles, methodologies and write up from others. The authors do not have much or any own inputs. They are merely combining what they could find out there.

ALthough many methologies are being stated eg EVA, Information Orientation, Activity Based Costing, COBIT, I could not find how these could be used to quantify the value of IT investments in modern business world. The authors have just defined and explained the terms without any real life examples in how the quantification should be carried out.

I do not extract any value from this book and felt disappointed. The book is attractive by the hpye of the title only!!!!

Knowledge Management: Classic and Contemporary Works

Average customer rating:

The learning-centric alternative for knowledge management
Not the best KM book out there
Packed with Knowledge!
List of included works
List of included works

Knowledge Management: Classic and Contemporary Works

Manufacturer: The MIT Press
ProductGroup: Book
Binding: Paperback

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ASIN: 0262632616

Book Description

This book provides an introduction to the field of knowledge management. Taking a learning-centric rather than information-centric approach, it emphasizes the continuous acquisition and application of knowledge. The book is organized into three sections, each opening with a classic work from a leader in the field. The first section, Strategy, discusses the motivation for knowledge management and how to structure a knowledge management program. The second section, Process, discusses the use of knowledge management to make existing practices more effective, the speeding up of organizational learning, and effective methods for implementing knowledge management. The third section, Metrics, discusses how to measure the impact of knowledge management on an organization. In addition to the classic essays, each section contains unpublished works that further develop the foundational concepts and strategies.

Customer Reviews:

The learning-centric alternative for knowledge management.......2005-03-26

At the start of each episode of the mysterious, brain-twisting 1960s spy/science fiction series, The Prisoner, Patrick McGoohan would declare: "I will not be pushed, filed, stamped, indexed, briefed, debriefed, or numbered!" This could well be the rallying cry for the perspective on knowledge management taken by the contributors to this 451-page volume. The 18 pieces are gathered into three groups covering strategy, process, and metrics. Although the volume can certainly serve well as a general introduction to knowledge management, the editors make no bones about their distinctly learning-centric (as distinct from information-centric) perspective that they take.

The information-centric approach, which has been dominant in the field until recently (and still is among consultants with IT systems to sell), emphasizes knowledge as explicit, and as susceptible of being captured, stored, and processed. The contributors to this book instead emphasize the continuous generation, acquisition and application of knowledge in its human and cultural context. This perspective permeates each of the essays and all three of the sections. Those sections begin with a classic work then move onto more contemporary thinking along compatible lines.

The "Strategy" section, which begins with two pieces by Peter Senge, examines the motivation for knowledge management and explores how to structure a knowledge management program. Takeuchi and Nonaka's classic paper, "Theory of Organizational Knowledge Creation" opens the "Process" section, which looks at how managers can implement knowledge management effectively, applying it to help make existing practices more effective and to speed up organizational learning. The final section on Metrics covers the use of the Balanced Scorecard, the measurement of intangibles, and metrics for knowledge sharing.

Busy executives need not be deterred by the length of this book. They can read the opening classic pieces, then look only at those following pieces with the most relevance to their concerns and circumstances. Margaret Wheatley's introduction, "Can Knowledge Management Succeed Where Other Efforts Have Failed?", is well worth reading for her concise and lucid account of the common beliefs in organizations that have caused problems for KM. These include beliefs that organizations are machines, only material things are real, that only numbers are real, that you can only manage what you can measure, and that technology is the savior.

Not the best KM book out there.......2004-12-17

There are certainly a few nuggets to be extracted from this volume but it is not a very compelling read. The MIT slant is obvious due to the multiple inclusions of Peter Senge. Yes there is a reprint of the seminal Balanced Scorecard article from the HBR included in this compilation but I really considered most of the papers included in this collection to be extremely uninteresting. Many of the articles provide nothing other than a state of affairs for knowledge management and while they are well researched they are totally dated. Anyone who has read a relatively recent book on the subject of KM will be familiar with the content contained within this volume. Furthermore many of these articles can be found free of charge on the internet as they were published far and wide at their inception. Sure it touches on the major components of knowledge mangement but in my opinion I found the case work to be so general that any *term of the moment* could be substituted for knowledge management. Spend your cash elsewhere.

Packed with Knowledge!.......2004-03-02

This book offers a learning-centered introduction to the field of knowledge management. Each of the three sections (Strategy, Process, Metrics) sets the tone with an opening essay by a well known authority in the field. Several previously unpublished essays that develop the chapter follow each opening piece. This convenient plan makes it possible for time-pressed readers to get the gist of the matter by reading only three or four essays in the area that most concerns them. It also allows readers with a consuming interest in the subject to get all of the details they could possibly desire. Some of the essays are accessible; some are quite heavy going, laden with jargon and dense academic prose that only a specialist could decipher. Thus, we are grateful that the editors have made it so easy for readers to find what they need to know in this well-organized, thorough study of the field of knowledge management.

List of included works.......2001-01-23

I am the editor for this book and I thought it would be helpful to include an overview of the target audience and highlights of the included works in the collection.

This collection is a targetted at leaders in government, industry, or academia who are interested in starting or evaluating a knowledge management program, are currently implementing a knowledge management program, or are simply interested in expanding their understanding of knowledge management.

Featured works include:

Introduction by Margaret Wheatley on, "Can Knowledge Management Succeed Where Other Efforts Have Failed?"

A reflection by Peter Senge on what has been learned since his seminal, "The Leader's New Work: Building Learning Organizations"

Dr. David J. Skyrme on "Developing a Knowledge Strategy: From Management to Leadership"

An introduction by Bipin Junnarkar, CKO of Gateway, on "Sharing and Building Context"

A reflection by Hirotaka Takeuchi and Ikujiro Nonaka on what has been learned since their seminal work, "The Knowledge Creating Company"

Dorothy Leonard on "Tacit Knowledge, Unarticulated Needs and Empathic Design in New Product Development"

Dr. Karl-Erik Sveiby on "Measuring Intangibles and Intellectual Capital"

Dr. Nick Bontis on "Managing Organizational Knowledge by Diagnosing Intellectual Capital"