Book Description
Knowledge Networks: Innovations Through Communities of Practice draws on the experience of people who have worked with CoPs in the real world and to present their combined wisdom in a form that is accessible to a wide audience. CoPs are examined from a practical, rather than a purely academic point of view. The book also examines the benefits that CoPs can bring to an organization, provides a number of case studies, lessons learned and sets of guidelines. It also looks at virtual CoPs and to the future by asking 'what next?' This book is a resource for all people who work with CoPs - both in academia and in the real world.
Customer Reviews:
A Rich crop...Well harvested..........2004-04-06
The management of knowledge is a diverse field of study and within the field new crops of ideas are constantly emerging. One of the most resource-rich crops is that of community of practice. Sometimes generic, often hybrid and capable of being genetically-modified they have vast potential in supporting knowledge ecologies.
The agricultural metaphor lends itself well to the nurturing of knowledge. Of course, this is not the first time it has been used nor will it be the last. My own particular interest in the metaphor is how it not only lends itself to communities of practice but also to the process of learning.
For the last three years, I have been involved in teaching a module entitled "Knowledge Management" to students Mastering in Information and Library Management at a University in the North East of England. During those three years, communities of practice have emerged as a significant tool in understanding the creation, capture and transfer of knowledge within and between organizations.
The method of teaching involves lectures (theory-based) and seminars (case study-based) with the use of specific tasks to link the two areas.
This collection of papers is, perhaps, the single most useful text to emerge for teaching the concept of communities of practice, how they relate to managing knowledge within organizations and how they are cultivated and developed. It is abundant in well-researched and relevant commentary, which avoids the jargon of other works. The case studies are particularly useful to information management students trying to understand the relationship between information and knowledge management.
Congratulations to the editors for their conceptualization of the structure and identification of appropriate areas of content and to the individual authors for the quality of their contributions.
Book Description
Verna Allee, whose groundbreaking book 'The Knowledge Evolution' helped usher in the exploding field of knowledge management, has brought her experience-tested insights into an exciting new synthesis, penetrating to the very heart of value creation. 'The Future of Knowledge' strips away traditional business thinking to reveal the new patterns of management thought and practice essential for success in a more complex world.
With a gift for making the complex simple and practical, Allee weaves together diverse threads such as business webs, communities of practice, knowledge technologies, intangibles, network analysis, and biology to show why organizations must be supported as living systems before their natural networked pattern of organization can emerge.
Embodying Allee's visionary approach, 'The Future of Knowledge' brings forward a practical view of new theories, frameworks, tools, and methods offering businesses a guide to managing the increasing levels of complexity within their organizations and in society at large.
'The Future of Knowledge' works on many levels:
* At the strategic level, the new tools are intangible scorecards and understanding value networks
* At the tactical level, the knowledge management tools for exchanging and applying knowledge are knowledge networks and communities of practice
* At the operational level, a wealth of new technologies is supporting the codification, storage and delivery of the knowledge people need to complete their routine tasks.
* Leading expert takes us to the next stage of
value creation in business
* Provides the next step in creating a framework and a tool to manage intangible assets to build high peroformance in the knowledge-based economy
* Author of the bestselling 'The Knowledge Evolution'
Customer Reviews:
A great piece!.......2006-03-23
I'd definitely recommend it not only to the Knowledge Management professionals, but to the general public. It's a fun and easy read.
Value Networks: Seeing the unseen value of intangibles.......2003-11-11
In today's crowded marketplace of business publications, it takes something that bit special to stand out and be noticed. A decade ago, Peter Senge's The Fifth Discipline was widely regarded as one of the seminal business books of the 1990's, introducing to an appreciative and expanding audience the integrated concepts of systems thinking and the "learning organisation". This new book by fellow American author Verna Allee carries the potential to compete for similar accolades in this current decade.
The idea that there should be any enthusiasm about another book on knowledge would normally be questionable, given the number of books published on knowledge management in recent years, and the attendant hype accompanying such new challenges to business thinking. What makes Allee's contribution special is the elegant manner in which she takes a living systems approach to connect knowledge and value in a profound yet pragmatic way.
The focus on value is particularly appropriate for business given that profitability, the lifeblood of any commercial enterprise, depends on the discovery and creation of value. With the new era of the "extended enterprise" model of the organisation, in that any company competes in a supply chain and wider business ecosystem of customers, suppliers, joint venture partners and other stakeholders, the value network approach is a potentially powerful one in helping to identify, investigate and, ultimately exploit key relationships within the network.
Where Allee perhaps scores highest with her approach is in her treatment of intangible deliverables within value networks, and the introduction of a simple, practical set of tools to assist with the mapping of both intangible and tangible relationships. Because value networks take a living systems perspective, it deals with real people - either individuals, small groups or teams, business units, organisations, industry groups, communities or nation states - dealing with value exchanges flowing between participants in the network, linked by arrows showing the transactions and deliverables of value exchanges.
The power of value networks lies in its simplicity and practicality. As well as providing a structured framework for dealing with intangibles, it also raises interesting questions and challenges assumptions about the real nature of networks in action and the value being created (or destroyed) within these networks.
If business leaders aspire to understand the deeper dynamics of value creation in their extended enterprise networks, The Future of Knowledge will provide them with the philosophy, the roadmap and the tools to guide them.
A refreshing new look at established concepts.......2003-02-19
In this book Allee considers the changing nature, structure and identity of organizations, and the larger patterns of change that are currently unfolding in society. Taking the view that businesses are evolving into 'networked patterns of living systems', Allee observes that we require a different mindset and management tools to respond to these changes. This new mindset includes thinking of organizations as living systems, understanding the principles of networks and how they operate, taking a 'whole-system' view of the organization, understanding how intangibles go to market, and the significance of value networks, people and relationships.
Overall, the book offers a fresh, thought-provoking look at what have become already become well-worn concepts in the knowledge management field. Allee has synthesized a diverse array of ideas and concepts and theories from multiple disciplines to this work.
Part I tends to be a little abstract and theoretical and some of the ideas here about the new knowledge economy and intangible assets will not be new to anyone familiar with knowledge management. However, it does provide a useful context for subsequent chapters. At the end of chapter 5, the checklist of 'where we are now in the learning journey or knowledge continuum' is a useful summary of current thinking. Allee takes an organic view of knowledge networks and communities, such that rather than trying to create them in organizations, it is better to simply find those that already exist and make them visible to themselves and the rest of the organization.
The discussion on how intangibles 'go to market' challenges the notion that we can create value from them in the same way that we do from tangible assets. But perhaps the most interesting section of the book is that which discusses mapping value networks, and the practical examples that are provided. It is here that Allee brings together the concepts discussed in Part I and we begin to see the whole picture that she is building. These chapters will be of particular interest to practitioners who are attempting to grapple with creating value from knowledge in their own, or their client's organizations, and identifying where to focus their attention.
Allee has the capacity to discuss complex issues in a simple and straightforward way without allowing us to feel that we've been shortchanged. Essentially, each chapter offers a simple message. In her discussion of communities of practice, there is a clear message is that knowledge cannot be separated from the human networks that create it, use it and transform it. Similarly, in Chapter 6, she argues that the best technology infrastructure does not guarantee knowledge sharing - organizational intelligence is not a technology question, it is a human question.
At one point, Allee refers to the ancient saying that one cannot step into the same river twice (pp. 143) because the water is never the same water. This is analogous to what Allee has done with in this book - although the concepts, and ideas may seem familiar and have certainly been discussed previously in the plethora of books and articles currently available, she has presented them in a refreshing new way and brought together diverse ideas to challenge our assumptions. It is well worth reading.
Accounting for Intangibles.......2002-11-19
Verna's work makes it clear that the future belongs to those that can manage traditional assets and intangibles alike.
It is time to expand our accounting to reflect this reality.
Increasingly people choose to patron a company not as much by its numbers but how genuine and pleasant its people are.
A must read!.......2002-10-18
This book again shows Verna Allee's great gift for making the complex simple and practical. In this book she builds and explores the metaphor of enterprise as a living network, successfully weaving together such diverse threads as value network analysis, communities of practice, social network analysis and biology. She shows us what to focus on now and, as always, provides a glimpse of the future. If you want to know what's coming next in this rapidly evolving field, read this book
Book Description
New business realities and customer demands, coupled with new technologies in a changing competitive landscape are causing corporate learning departments to rethink their value, role, and impact in the organization. In a constantly changing business landscape with limited resources and tight budgets, learning must be viewed as essential to a successful achievement of business goals. The individual driving this function, the Chief Learning Officer (CLO), is in a unique position to add significant value to the organization. The role of the CLO is to drive value, focusing on issues such as business alignment, managing resources, innovation, customer service and ROI. The challenge is to show value to the organization in terms that business leaders and financial analysts can understand and appreciate. Written from the perspective of the CLO, this book discusses nine important value-adding strategies, making up this critical role of the CLO of the future. At least twenty high profile CLOs provide their strategies on each of these issues.
This book is essential reading for both the training and HR communities who need to show the value and connect learning to the business. This book shows the value that can be achieved in the organization if it is managed and organized properly and the appropriate leadership is provided.
* Real world strategies from successful CLO's
* Practical applications for skill development
* Shows how to connect the learning enterprise to the business.
Book Description
Performance Through Learning is a practical guide to the key issues surrounding knowledge management from a human resource perspective and provides incisive insights into developing a strategy linked to organizational learning. The authors present a framework and model that practitioners within organizations can adapt to increase performance through learning using knowledge management tools. The book is divided into two parts and includes:
*An overview of theory
*Case studies and practitioner stories from a range of KM initiatives
*Tools and techniques for implementing an effective KM strategy.
Written by a respected international author team, the book provides an understanding of the theory that supports knowledge management in the current business environment. Drawing upon real-life examples across a variety of organizational settings, from large global financial and professional services firms, to multinational oil and mining companies, to a small charity in the voluntary sector
*Authors from US, Canada, South Africa, and UK give this book an international perspective
*Only book to focus on measurement using balanced scorecard and other HR measurement tools
*Provides empirical case studies of how leading organizations in 4 countries have achieved benefits from KM
Download Description
Performance Through Learning is a practical guide to the key issues surrounding knowledge management from a human resource perspective and provides incisive insights into developing a strategy linked to organizational learning. The authors present a framework and model that practitioners within organizations can adapt to increase performance through learning using knowledge management tools. The book is divided into two parts and includes: *An overview of theory *Case studies and practitioner stories from a range of KM initiatives *Tools and techniques for implementing an effective KM strategy. Written by a respected international author team, the book provides an understanding of the theory that supports knowledge management in the current business environment. Drawing upon real-life examples across a variety of organizational settings, from large global financial and professional services firms, to multinational oil and mining companies.
Customer Reviews:
Getting value out of learning.......2005-08-16
While we are all clear that we need to learn to be successful in today's market, it is far from clear how to justify "learning" from an economic perspective. It takes time and resources that don't come cheap to the organization, at least not to mine. Based on the authors' experience with cutting edge HR groups, this book shows us how some leading organizations are strategically linking learning and performance. The academic training in the authors provides a clear framework, while the practitioner in them gets to the punch line -- how do we justify to our peers and shareholders what we know to be important.
Average customer rating:
- Excellent "Real World" Literature
- Excellant Resource for E-collaboration implementation in BPR
- Excellant learning as well as work tool
- Understanding not just Learning
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Business Process Improvement Through E-collaboration: Knowledge Sharing Through The Use Of Virtual Groups
Ned F. Kock
Manufacturer: Idea Group Publishing
ProductGroup: Book
Binding: Hardcover
 General
| Business & Investing
| Subjects
| Books
Leadership
| Management & Leadership
| Business & Investing
| Subjects
| Books
Management
| Management & Leadership
| Business & Investing
| Subjects
| Books
General
| Small Business & Entrepreneurship
| Business & Investing
| Subjects
| Books
Organizational Learning
| Organizational Behavior
| Business & Investing
| Subjects
| Books
General & Reference
| Technology
| Science
| Subjects
| Books
General
| Computers & Internet
| Subjects
| Books
All Titles
| Qualifying Textbooks - Fall 2007
| Stores
| Books
ASIN: 159140357X
Release Date: 2005-05-20 |
Product Description
Business Process Improvement Through E-Collaboration: Knowledge Sharing Through the Use of Virtual Groups is written around two main theses. The first is that business process improvement, a key element of the most influential management movements since the 1980s, can itself be considerably improved by the use of information technology. The second is that process improvement affects organizational knowledge sharing in a non-linear way, and that the use of e-collaboration technologies can boost this influence by increasing the breadth and speed of knowledge dissemination in organizations. Business Process Improvement Through E-Collaboration: Knowledge Sharing Through the Use of Virtual Groups discusses key findings in connection with effects of e-collaboration technologies on business process improvement groups, making this book an important tool for academia and businesses everywhere.
Customer Reviews:
Excellent "Real World" Literature.......2005-07-01
Dr. Kock's work is one that illustrates "real world" situations and case studies of the business world, be it in a class room or at hom for one's reading pleasure. It uses the business environment's strategies and breaks them down so that the audience may fully understand them and implement them. His vast experience with information technology and management enhances this book's effeciency in sharing knowledge to an audience, not just meaningless information.
Excellant Resource for E-collaboration implementation in BPR.......2005-06-30
This Book mainly deals with Organizations ,seeking redesigning process ,with facilitating collborative technologies.Book is profound resources with respect to Business process redesign techniques.Being a ardent reader of Dr Kock's works on E-collaboration,I think this book encompasses all that is required for BPR process involving collaboration technologies.Interesting feature of the book involves in exploring a new methdologies of communication in corporate work environments apart for email.The book has strongly emphasized on statistics and contains necessary resources having academic value.I think book caters perfectly to the need of researchers working in the area of E-collaboration and its impacts in dynamic business processes
Excellant learning as well as work tool.......2005-06-30
This book serves for the purpose of Academic as well as Industrial needs dealing with business process improvement.A special feature dealing with the book includes real life cases and thier apt description.Dr Kock should be specially commended for his work .He has taken enough care to make it easily digestible for a novice reader too.Book contains range of statistics as well as case studies which enhance its value beyond. Book covers e-collaboration advancements,and thier implementational issues.Book provides a new dimension to the field of Business Process Redesign. All in all a great book
Understanding not just Learning.......2005-06-14
This book is an excellent tool for those of you who want to not just learn but understand e-collaboration.It gives a clear idea about the various concepts and theories that lead to the emergence of e-collaboration and virtual groups.The author has been very consistent in his writing and provides a great deal of evidence on his observations that make sense in this real world. Overall its a very good book and one needs to read it in order to know it.
Average customer rating:
- Transformational Learning - readable, interesting, relevant.
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Transformational Learning: Renewing Your Company Through Knowledge and Skills
Daniel R. Tobin
Manufacturer: Wiley
ProductGroup: Book
Binding: Hardcover
General
| Business & Investing
| Subjects
| Books
Human Resources & Personnel Management
| Industries & Professions
| Business & Investing
| Subjects
| Books
Management
| Management & Leadership
| Business & Investing
| Subjects
| Books
Organizational Change
| Organizational Behavior
| Business & Investing
| Subjects
| Books
Organizational Learning
| Organizational Behavior
| Business & Investing
| Subjects
| Books
Entrepreneurship
| Small Business & Entrepreneurship
| Business & Investing
| Subjects
| Books
Vocational Guidance
| Job Hunting & Careers
| Business & Investing
| Subjects
| Books
ASIN: 0471132896 |
Book Description
In their headlong rush to transform themselves to meet the challenges of global competition, companies have invested millions in new technologies and grand reengineering schemes. In all too many cases, the outcomes have been smaller, disgruntled staffs and, from a competitive standpoint, business as usual, or worse. As Daniel R. Tobin demonstrates in this groundbreaking book, while technology may help to facilitate change, change always originates with people. That's why today's most successful businesses are those in which individuals at every levelâfrom the mailroom to the executive suiteâare committed to acquiring new knowledge and skills that will help their company win the battle for market share. While the concept of the learning organization is not newâit has been a major theme in corporate America ever since Peter Senge's 1990 classic The Fifth Disciplineâuntil now, no single source provided the tools needed to translate that vision into everyday reality.
The first nuts-and-bolts guide to building a learning organization, Transformational Learning supplies step-by-step guidance and the tools you need to put learning organization concepts into daily practice. You'll learn how to align your group's learning initiatives with long-range company goals, develop a renewable learning system, measure the group's learning "vital signs," develop partnerships with key leaders throughout the organization, and much more. And with the help of many instructive and inspiring case studies from major North American and international companies, including Corning, PPG, Amoco, and Sun Microsystems, you'll discover how real people have successfully implemented transformational learning principles to help their organizations bounce back from crises, sustain and magnify successes, and forge a powerful new competitive edge.
Drawing upon more than 20 years of experience as a leading corporate education expert, Tobin also introduces an array of original tools and techniques that have yielded remarkable results in case after case. He describes a dynamic new model that helps companies maximize the capture and use of crucial information. He details a revolutionary approach to benchmarking that helps you zero in on and exploit the best knowledge and skill resources available both within and outside your company. And he provides a comprehensive new method for building a knowledge network and tying it effectively into your company's transformational goals.
A comprehensive guide to making learning organizational principles a practical reality in your organization, Transformational Learning is a must read for every manager, executive, and team leader.
"The solid linkage Dan Tobin forges between the core value of continuous learning and the never-ending quest for profitability is an essential extension to the idea of the Learning Organization. Small, medium, and large companies can use Tobin's ideas to create a learning strategy that directly supports corporate renewal and long-term growth." âTheodore B. Kinni Founder, The Business Reader
"To survive in this constantly changing new world, a company will have to renew itself many times in its life cycle; the key to renewal will be learning. This book is a must read for both the CEO and the training manager of the company who want to better understand their roles for that life cycle and the attainable future." âRay Morrison, PhD Administrator, Lockheed Technical Institute
"Transformational Learning focuses people on a vision of what they need to learn to take action and ownership for changing themselves and their jobs. It is the engine that drives people to achieve their company's strategic goals . . . that is what measures the real success or failure of a corporate training function." âJoe Slezak Mercury Marine
"This is the best book I know of that can be used by leaders to build organizational commitment to understanding and achieving excellence." âJames R. Marchant Vice President, Human Resources Avenor, Inc.
"Dan Tobin's Transformational Learning: Renewing Your Company Through Knowledge and Skills aids business leaders in understanding how to use information technology, not be victimized by it. I recommend that business leaders expecting to prosper beyond the next five years read this book." âSteven J. Bomba Vice President, Technology Johnson Controls, Inc.
"This immensely readable book can help improve any manufacturer, large or small." âJoan Carvell Vice President California Manufacturing Technology Center
Customer Reviews:
Transformational Learning - readable, interesting, relevant........1996-09-27
Transformational Learning is the art of orchestrating change
in an organization so that specific, measurable goals are
reached. "Transformational Learning", by Daniel Tobin, is
a practical guide to the subject, grounded in relevant
theory, and aimed at the people who have to make the change
effort successful. It is approachable from the view of
senior management, or from middle managers who don't have
visionary or committed leadership, and even from first line
managers who have a very small sphere of influence. The
chapters cover all relevant topics, and offer a message:
change *can* happen, change *can* be successful - with
thought, planning, measurement -- and with this book.
Book Description
'Learning through Knowledge Management' provides an insightful overview of the main issues integrating learning and Knowledge Management. It offers a rich resource of case examples that highlight Knowledge Management in practice.
The text explores and defines learning and Knowledge Management concepts, and deals with the elements that play an important part in determining implementation success in the organization. The chapters present a managerially oriented discussion of the following key areas:
* The role of processes in managing knowledge
* The behavioural side of Knowledge Management
* Leadership reflexes for knowledge management success
* The key features of Information Technology required for Knowledge Management
* The future of Knowledge Management as part of organization management.
There are many case studies which include:
British Airways
BP Amoco
Ford
Hewlett Packard
Xerox
Swedish Police
IBM
The case studies encompass a diverse and broad range of sectors, maturity of practice, problems and approaches to Knowledge Management.
Unique in explicitly drawing together the related thinking in the popular areas of Knowledge Management and Organizational Learning, and using this as the focal point
Includes original case studies to back up theory
Gives a single author overview of what can be a specialist field, making it a good introduction to the behavioural side of the subject
Product Description
Performance support is a rapidly growing discipline of enabling human performance on the job, rather than through off-job training or extensive reading, thus helping organizations to achieve business goals. This book summarizaes many ways of incorporating techniques of performance support which product groups can adopt, to have profound impacts on their businesses.
Average customer rating:
- An Essential Guide to Managing Learning Times
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Competing through Knowledge: Building a Learning Organisation (Response Books)
Madhukar Shukla
Manufacturer: Sage Publications Pvt. Ltd
ProductGroup: Book
Binding: Hardcover
Strategy & Competition
| Management & Leadership
| Business & Investing
| Subjects
| Books
General
| Organizational Behavior
| Business & Investing
| Subjects
| Books
Organizational Change
| Organizational Behavior
| Business & Investing
| Subjects
| Books
Organizational Learning
| Organizational Behavior
| Business & Investing
| Subjects
| Books
General
| Popular Economics
| Business & Investing
| Subjects
| Books
General
| Business & Investing
| Subjects
| Books
General
| Small Business & Entrepreneurship
| Business & Investing
| Subjects
| Books
Organizational Behavior
| Business Management
| Professional & Technical
| Subjects
| Books
ASIN: 0803993889 |
Book Description
In todayÆs turbulent business environment, the conventional bases of competitive strategy are increasingly being eroded. In such an environment, the ability to generate and acquire new knowledge is becoming an essential prerequisite for success. This emerging paradigm of business treats knowledge and learning as the singular basis not only for competitive success, but also for corporate survival. Most books on the subject adopt either one of two mutually exclusive approachesùthe first places emphasis on learning as an activity internal to the organization, while the second views learning as a resource to be leveraged by the organization. In Competing Through Knowledge, the first to emanate from India on the subject, Dr. Madhukar Shukla integrates both these approaches and focuses not only on how organizations learn, but also on how they can (and do) use knowledge and learning as strategic weapons to transform their operating paradigms. Beginning with a discussion on the radical changes taking place in the Indian business environment and the need for Indian organizations to develop learning capabilities, the first part of the book provides a framework to understand the dynamics of knowledge-based competition. The second part details six case studies of organizations that have encouraged learning and have utilized knowledge as a competitive asset. Generalizing from these cases, which also serve as benchmarks, the third and last part discusses the architecture of a learning organization and the qualitative shift required in the organization paradigm. Illustrating the ideas and concepts with real-life examples and case studies, including several from India, this book demonstrates the applicability of the new paradigm of the learning organization in the changing Indian business environment. This extremely readable book will appeal to CEOs, practicing managers, human resource professionals, and management consultants. It will also serve as supplementary reading for courses on the learning organization, strategic management, and organizational change.
Customer Reviews:
An Essential Guide to Managing Learning Times.......2000-04-03
Dr. Madhukar Shukla has been referred to as the "indian guru of the learning organisation" and in this book he shows why. Drawing on the theories of giants, he builds up a case for managing in the times when the capital (the K in economics) is Knowledge and vastly different from the traditional capital. As an entity knowledge is tacit and proprietary and as it becomes more explicit it becomes freely available. It is Dr. Shukla's contention that like truth, "knowledge will out" and it makes no sense for organizations to try to put locks on its mobility. Why like truth?...knowledge is truth!
With the examples of case studies of organisations like ABB, British Airways, GE, Citicorp and Xerox , Dr. Shukla shows us how successful corporations around the world are recognising this fact and are trying innovative ways to leverage this capital for competitive advantage...to turnaround themselves, to transform and to innovate.
What makes this book doubly enjoyable, is that it steers as clear of dobbledegook management jargon as much as possible..and when the author has to resort to jargon, they are suitably explained in lay terms. Coupled with examples strewn throughout the book, the often esoteric theories start to make startling sense and sock you between the eye. This book is a must read to all professionals and management people of all hues!
Average customer rating:
- An easy to understand book on a confusing subject
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Competing Through Knowledge: Building a Learning Organization
Madhukar Shukla
Manufacturer: Sage Pubns
ProductGroup: Book
Binding: Paperback
General
| Small Business & Entrepreneurship
| Business & Investing
| Subjects
| Books
Organizational Learning
| Organizational Behavior
| Business & Investing
| Subjects
| Books
General
| Education
| Nonfiction
| Subjects
| Books
ASIN: 0803993897 |
Customer Reviews:
An easy to understand book on a confusing subject.......1998-04-15
This book looks at how knowledge is fast becoming
the weapon to fight the next wave of corporate wars and how
companies can offset this by creating an ability for learning
Books:
- Lab Manual For Security + Guide To Network Security Fundamentals
- Learning to Fly: Practical Knowledge Management from Leading and Learning Organizations
- Let Go to Grow: Escaping the Commodity Trap, First Edition
- Looking for Information, Second Edition: A Survey of Research on Information Seeking, Needs, and Behavior (Library and Information Science)
- Making Common Sense Common Practice, Third Edition: Models for Manufacturing Excellence
- Managing Gigabytes: Compressing and Indexing Documents and Images (The Morgan Kaufmann Series in Multimedia Information and Systems)
- Managing the Risks of Organizational Accidents
- Managing Transitions: Making the Most of Change
- Momentum: Igniting Social Change in the Connected Age
- .NET and COM: The Complete Interoperability Guide (2 Volume Set)
Books Index
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Communities of Practice: The Organizational Frontier
