Information Technology Project Management, Fourth Edition

Book Description

Recreates the experience of dozens of projects, both successful and failed, to provide a real-world context for learning.

Customer Reviews:

Great Author.......2007-09-11

Learn alot from the book about Project management. It does not only apply to management but apply to daily life. It teaches you more than there is. Definitely recommended. Like the CD and the material.

Great buy!!!!!.......2007-03-08

The book got to me in a timely manner and was in great shape.

Book is Fine.......2007-01-09

What can I say, the instructor required this book, so I purchased it. Well laid out. Broken down into sections that make sense when learning project management. The examples in the appendix could be done a little better, but the appendix is already over 100 pages. Wish it would have the Index on CDROM for easier searching, but overall it is a good book.

Great book .......2007-01-04

I used this book as the accredited book for my project management course in my master study, actually it is a great book, I did not get enough time to read it all, but it really covers all the project managemnt subtitles, I recommend it for those who have project management experience, and also for those who just need to know something about project manegment, but you make sure you have time to read, it is not a small before sleep book, it is really technical one.

Excellent additional book for CAPM or Project + Exam.......2006-10-14

I was issued this book for my project management class this past spring. The information contained in this particular book was detailed, and the author provided great examples plus a 120-day trail version of MS Project management software to add in practical development. I am using this book as additional information to pass the Certifed Associate in Project Management exam offer by the Project Management Institute.

MCSE Self-Paced Training Kit (Exams 70-290, 70-291, 70-293, 70-294): Microsoft Windows Server 2003 Core Requirements, Second Edition

Average customer rating:

Books are great!!! Shipping sucked!!!
Good info for a cheap price
This can teach old dogs new tricks
Good Product ! excellent training material
Excellent Condition

MCSE Self-Paced Training Kit (Exams 70-290, 70-291, 70-293, 70-294): Microsoft Windows Server 2003 Core Requirements, Second Edition
Dan Holme , Orin Thomas , J.C. Mackin , Ian McLean , and Craig Zacker
Manufacturer: Microsoft Press
ProductGroup: Book
Binding: Paperback

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MCSA/MCSE Self-Paced Training Kit (Exam 70-284): Implementing and Managing Microsoft Exchange Server 2003
MCSE Self-Paced Training Kit (Exam 70-298): Designing Security for a Microsoft® Windows Server(TM) 2003 Network (Training Kit)
MCTS Self-Paced Training Kit (Exam 70-620): Configuring Windows Vista(TM) Client (Self Paced Training Kit 70-620)

ASIN: 0735622906

Book Description

Get in-depth training and practice with the skills measured by the core exams for MCSE certification for Windows Server 2003all in one box! Covering Exams 70-290, 70-291, 70-293, and 70-294, these four, all-new Microsoft study guides pack the tools and features that exam candidates want mostincluding in-depth, self-paced training based on final exam content; rigorous, objective-by-objective reviews; exam tips from expert, exam-certified authors; and a robust testing suite. They also provide real-world scenarios, case study examples, and troubleshooting labs for skills and experience that you can apply to the job.

Customer Reviews:

Books are great!!! Shipping sucked!!!.......2007-10-19

The books are very informative. However, I gave this product four stars because Amazon shipped the book set in a large box and it got all banged up. Luckily the CD was still whole.

Good info for a cheap price.......2007-09-27

This series covers all of what I need to know for MCSE. It comes with a nice price. Well worth it.

This can teach old dogs new tricks.......2007-09-02

This is a one of a kind Self Pace training course that has taugh this old dog new trick... I am well pleased with the results and indepth and detail of the material...

Good Product ! excellent training material.......2007-07-29

This kit is a must for everybody who is intrested in getting certified for the first 4 core exams of the MCSE certificate.

Foreigners outside of USA, please keep in mind that your package may be opened by customs en therefore its resealed and its possible that your package will get damaged (like i had). Books & CDs where in good condition but the box which keeps that books in place was damaged.

Besides that this kit will give you a voucher for 15& of discount on all 4 exams which are valid till 2010.

Excellent Condition.......2007-06-27

The study guides I ordered came to me in excellent condition and I paid half the retail cost. I couldn't be happier.

Information Systems Today: Why IS Matters (2nd Edition)

Average customer rating:

Information Systems Today: Why IS Matters (2nd Edition)
Leonard Jessup , and Joseph Valacich
Manufacturer: Prentice Hall
ProductGroup: Book
Binding: Hardcover

General | Business & Investing | Subjects | Books

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Critical Chain : A Business Novel

ASIN: 0131454870

Book Description

Contemporary and well written, this book serves as a good desk reference for business professionals who need to know about information systems. Chapter topics include database management, telecommunications, electronic commerce, information system ethics, security, and more. For systems analysts or general business professionals who need to know about information systems.

Information Systems Management in Practice (7th Edition)

Average customer rating:

Review by Grad Student
IS Myths Revealed
From a network administrator's perspective
Great paperweight, good consolidation of other people's work
Ideal for learning about IS management

Information Systems Management in Practice (7th Edition)
Barbara C. McNurlin , and Ralph H. Sprague
Manufacturer: Prentice Hall
ProductGroup: Book
Binding: Hardcover

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ASIN: 0131854712

Book Description

Dealing with the management of information technology (IT) as it is being practiced in organizations today, the emphasis of this book is on the current material that information systems executives find important; its organization is around a framework that readers new to the information can understand. In this 7 ^th edition, discussions include the rising societal risks of IT, new sections on digital convergence, messaging, and instant messaging, and a revised discussion on wireless technology. The topics of outsourcing and and information security have been updated and enhanced. Information Systems Management in Practice continues to merge theory with practice through real-world case examples. Topics include leadership issues, the CIO’s responsibilities, uses of IT, information systems planning, essential technologies, managing operations, systems development, decision-making, collaboration, and knowledge work. An excellent reference resource for anyone employed in the information technology sector of business, especially managers of and executives in those departments.

Customer Reviews:

Review by Grad Student.......2007-07-19

This was my textbook for a graduate class in Information Systems and I enjoyed the book very much. The first chapter is a great introduction to show where the world of IT is and how we got there. Also the case studies are worth the price alone since they take real world corporations and offer insight into the improvements/mistakes they have made. Up to date also b/c it covers modern topics such as SOA and ESB.

IS Myths Revealed.......2007-01-05

Until I studied this book as part my BEng(Hons) curriculam, I was considering that the Innformation Systems as a dumb subject and often relating MIS to the IS. After reading this book there is shift in my paradigm. Barbara starts this with brief history on IS and its strategic importance and goes on explaining the concept of group support and decision support systems. Its a valuable asset for any IS practitioner or a studying professional. I felt certain chapters like networking and database should not part of this book as the IS is more of a concept rather than implementation. However I rate this as highest since this is the best book I have ever seen in the IS engineering.

From a network administrator's perspective.......2004-05-18

I read this book as part of my first course in a Ph.D.-MIS program. I thought it was a great overview and history of MIS, and provided insight into alternative IS management styles and strategies. The case studies were relevent, current, well written and interesting. I recommend this book for all network and systems administrators. It gives insight into what thought processes should be occurring at the CIO and IS manager levels.

Great paperweight, good consolidation of other people's work.......2002-10-20

This book provides various sources of information but no analysis by the book's authors. It is a patch work of case studies, excerpts, and paraphrasing of other texts to which I hope the original authors are getting paid royalties for.

Some of the diagrams are simplistic, others are useless. More than half of them are from other sources.

The book seems to formulate points of interest (e.g. traditional, evolving, and present-day IT roles) without providing analysis of why and how this affects future trends in IS management.

I had to write a review after reading nebulous fluff like, "Being a manufacturer, LifeScan has instituted quality processes." (which successful company doesn't) or "Way back in 1964,..." (not just back, but WAY back). When you do read something of slight interest it is almost always followed by something like, "so says Mr. so-and-so, in this-paper-that-he-wrote." (e.g. pp. 126-127 whenever "Rayport and Sviokla" is mentioned - 4 times in about 1 page of text and in every paragraph - the authors are paraphrasing a point Rayport and Sviokla made)

I'm truly amazed this book is this bad after five revisions. The authors seem to have the right information, but they really need to provide their own insights and analysis. And also have my high school english teacher review it to cut the fluff out.

Ideal for learning about IS management.......2002-08-18

I bought this book for my MSc in Analysis, Design and Management of Information Systems and I consider that it was extremely helpful. The chapter about the perspectives of IS and the role of the CIO are very interesting. In the chapter about Information Systems Planning, they included lots of concepts related to strategy, linking IS Planning with six different approaches/techniques: Stages of Growth, Critical Success Factors, Competitive Forces Model, Value Chain Analysis, Internet Value Matrix and Linkage Analysis Planning. The chapters about managing systems development are really instructive also. I strongly recommend the book for those IT practitioners whom are seeking a managerial position. It is very useful to managers and strategists as well.

Average customer rating:

Great resource
The bible for File System Forensics
super
Accept no substitutes -- THE book to read on file systems
The best work on the topic

File System Forensic Analysis
Brian Carrier
Manufacturer: Addison-Wesley Professional
ProductGroup: Book
Binding: Paperback

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Windows Forensics and Incident Recovery (The Addison-Wesley Microsoft Technology Series)

ASIN: 0321268172

Customer Reviews:

Great resource.......2007-10-14

Great resource on file systems and file system data structures, although I wish it covered Apple's HFS+.

The bible for File System Forensics.......2007-08-15

Great Book. Great job Brian. A must have in your bookshelf if you are serious about computer forensics.
It only lacks two things to be perfect: a reiserfs and a HFS+ sections.

Only an error. GPT partition schema isn't used only in big servers. New Intel Macintoshes use it by default for their boot drive.

super.......2007-03-08

Thanks a lot, we are very happy to have this book in our library!

Accept no substitutes -- THE book to read on file systems.......2006-10-10

I decided to read and review three digital forensics books in order to gauge their strengths and weaknesses: "File System Forensic Analysis" (FSFA) by Brian Carrier, "Windows Forensics" (WF) by Chad Steel, and "EnCase Computer Forensics" (ECF) by Steve Bunting and William Wei. All three books contain the word "forensics" in the title, but they are very different. If you want authoritative and deeply technical guidance on understanding file systems, read FSFA. If you want to focus on understanding Windows from an investigator's standpoint, read WA. If you want to know more about EnCase (and are willing to tolerate or ignore information about forensics itself), read ECF.

In the spirit of full disclosure I should mention I am co-author of a forensics book ("Real Digital Forensics") and Brian Carrier cites my book "The Tao of Network Security Monitoring" on p 10. I tried to not let those facts sway my reviews.

FSFA has received lengthy and glowing reviews, so I will keep my comments brief. Of the three books I cited earlier, FSFA was the only one which really grabbed my attention. I am a network-centric security practitioner, but Brian Carrier's organization, thoughtfulness, and delivery really hooked me. I very much appreciate authors who define a framework and explain potentially complicated topics within that framework.

For example, Brian is very keen to promote the scientific method. His emphasis on hypotheses and looking for evidence to refute them made me take a second look at my own practices. Brian differentiates between "essential" and "nonessential" data, where the former must be accurate in order for a user to access data and the latter not necessarily needing to be accurate. Again, this is a great way to think about digital evidence in any form. Investigation is grouped into preservation, search, and event reconstruction phases. Finally, Brian's separation of data structures into five categories (file system, content, metadata, file name, and application) facilitates comparisons of file systems in the third part of FSFA.

Besides being well-organized, FSFA does an excellent job covering material not addressed elsewhere. Server partitions, RAID, and LVM are examples. It is important to understand what is NOT present in FSFA, however. Brian very clearly stops at the application level of data, saving that for other books. I think this is a great idea, since it lets FSFA concentrate on its core topics (file systems) and saves the data on those file systems for other books. At the risk of self-promoting, I think FSFA is a powerful companion to "Real Digital Forensics" (RDF), since we provide sample file system images in dd format suitable for analysis using FSFA techniques. RDF also cares more about content than structure, which is where FSFA stops.

Anyone who even pretends to be a host-centric forensics practitioner must read FSFA. I expect it has the power to save you on the stand should you encounter intense questioning from a defense attorney.

The best work on the topic.......2006-08-29

Carrier's book has proven invaluable to this digital forensics trainee, and I expect many of the old hands in the field will be keeping it on hand as well. If you're serious about computer forensics, you need a copy.

Average customer rating:

Great product & service
A Very Bad Sequel
The best book for the discussed field
great book
Very well written

Pattern Classification (2nd Edition)
Richard O. Duda , Peter E. Hart , and David G. Stork
Manufacturer: Wiley-Interscience
ProductGroup: Book
Binding: Hardcover

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Computer Manual in MATLAB to Accompany Pattern Classification, Second Edition
The Elements of Statistical Learning
Pattern Recognition and Machine Learning (Information Science and Statistics)
Machine Learning
Data Mining: Practical Machine Learning Tools and Techniques, Second Edition (Morgan Kaufmann Series in Data Management Systems)

ASIN: 0471056693

Book Description

The first edition, published in 1973, has become a classic reference in the field. Now with the second edition, readers will find information on key new topics such as neural networks and statistical pattern recognition, the theory of machine learning, and the theory of invariances. Also included are worked examples, comparisons between different methods, extensive graphics, expanded exercises and computer project topics.

An Instructor's Manual presenting detailed solutions to all the problems in the book is available from the Wiley editorial department.

Customer Reviews:

Great product & service.......2007-09-21

This was my first purchase from amazon and I was totally impressed by the quality of the product and the service! I would buy again from the same seller and recommend others to do the same.

A Very Bad Sequel.......2007-03-09

I have now used this book 3 times for a class. While the 1st edition did a nice job of covering the material in its time, the additions to in the 2nd addition are a disaster. What the book has going for it is that it at least lists the necessary material for such a course in the table of contents. However, all the additional material is poorly explained at best. The problem sets are too few and the ones that are included are generally weak.

I have tried to use this book, but after constant student complaints and my own difficulty with the text, I have finally concluded that the problem lies with the text and not with the users.

I think an indicator of problems was the large number of errors in the first printing; large here is an understatement. Even in later additions, the 4th, the size of the errata is huge. I think this is indicative of the authors' attention to detail and seriousness in preparation. I have found similar errors and ambiguities in the associate Computer Manual.

The bottom line is that this book has seen its final appearance in our curriculum. I would use any other text, even an older one.

There is simply not enough room or time to point out all the problems with this text. Do yourself a favor if considering this text for a class. Don't bother.

The best book for the discussed field.......2007-02-05

The discussed book is very explanatory and could be students' material for academic lessons.

great book.......2007-01-16

easy to read for computer scientists who are not necessarily experts in statistics. the code in matlab is very good, and helps a lot.
this book is a good introduction to machine learning.

Very well written.......2006-02-26

I liked this book because it does a great job explaining the concepts and the reasoning behind the mathematical formulae. Other books such as "The Elements of Statistical Learning" toss the Math formulas at you and expect you to figure out the significance or the importance of 'em. The book does not shy away from Math - but does a great job presenting it.

Foundations of IT Service Management: based on ITIL (English version)

Average customer rating:

ITIL process makes sense.
Essential for Passing Foundation Exam
Excellent book to understand the ITIL basics
Expensive Overview
Excellent reference

Foundations of IT Service Management: based on ITIL (English version)

Manufacturer: Van Haren Publishing
ProductGroup: Book
Binding: Paperback

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The Visible Ops Handbook: Implementing ITIL in 4 Practical and Auditable Steps
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Metrics for IT Service Management
Implementing ITIL: Adapting Your IT Organization to the Coming Revolution in IT Service Management

ASIN: 9077212582
Release Date: 2005-09-15

Product Description

This introduction to IT Service Management, published by ITSMF-NL, is based on the latest edition of the ITIL books on Service Support and Service Delivery and is intended to serve as a thorough and convenient introduction to the field of IT Service Management and a selection of the books in the IT Infrastructure Library (ITIL), and a self-study guide that contains all the material needed to prepare for the Foundation Certificate examination in IT Service Management.

Customer Reviews:

ITIL process makes sense........2007-09-28

ITIL is hardly new, but it is surprising how many professionals in Service Management have never heard of it. I leanred of it from a colleague, and did some research. It is more or less a common sense approach to service management and delivery. What it reall does is force the IT professional to view IT in a customer business needs and expectations sense as opposed to an IT provider sense. I found this text easy to read and well laid out. The mock exam in the back is an interesting way to drive home major points, but the book itself is useful not just for people who want to pass the Foundations certification, but to those who want to view service management and delivery in a more process centric manner. I also purchased the study guide for Foundations by Ron Palmer that gives a very good conversational explanation of ITIL and fills in gaps the offical text does not.

Essential for Passing Foundation Exam.......2007-03-23

I purchased this book with the sole purpose of using it as a study guide to pass the ITIL Foundation exam, and did exactly that. The book has a consistent structure, covering the required areas of Service Delivery and Service Support functions. The price is slightly high, but from looking around, this appears to be the defacto study guide for learning the ITIL Foundation material. Highly recommended.

Excellent book to understand the ITIL basics.......2007-01-09

Excellent book to understand the ITIL basics and to clear the foundation certification. I would recommend this if your objective is to clear the certification in a short span of time. There are other books available if you want to read every process in detail.

Expensive Overview.......2006-12-30

It's a fine overview of ITIL & excellent preparation for the foundation exam. But $50 was a bit pricey (even if my boss didn't complain).

Excellent reference.......2006-11-11

I just finished the ITIL Foundation Certification class (still awaiting test results) and this book was used for teaching. The book is more clear and concise than the older version which a coworker has. Since I am in charge of one of the ITIL processes at work and wasn't familiar with the "Seperation of Duties" I really needed this book. I will use this book and knowledge gained from the class in order to Implement the process.

MCSA/MCSE Self-Paced Training Kit (Exams 70-292 and 70-296): Upgrading Your Certification to Microsoft Windows Server 2003

Average customer rating:

Excellent for real world and exams
Nearly perfect, and surely the best prepguide there is available
Best Comprehensive Book Available but not without faults
Good book
Very boring to read, reads more like a reference book...

MCSA/MCSE Self-Paced Training Kit (Exams 70-292 and 70-296): Upgrading Your Certification to Microsoft Windows Server 2003
Microsoft Corporation , Dan Holme , and Orin Thomas
Manufacturer: Microsoft Press
ProductGroup: Book
Binding: Hardcover

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ASIN: 0735619719

Book Description

Announcing an all-new MCSA/MCSE Training Kit designed to help maximize your performance on Exams 70-292 and 70-296, core exams for IT professionals already certified on Microsoft Windows- 2000 who want to upgrade their credentials for Windows Server 2003. Covering two exams and two certification tracks, this kit provides excellent value. It packs the tools and features exam candidates want most#151;including in-depth, self-paced training based on final exam content; rigorous, objective-by-objective review; exam tips from an expert exam-certified author; and a robust testing suite. It also provides real-world scenarios, case study examples, and troubleshooting labs for the skills and expertise you can apply to the job.Ace your exam preparation by working at your own pace through the lessons, hands-on exercises, and practice tests. The flexible, best-of-class test engine on CD-ROM features 425 practice questions and pre- and post-assessment capabilities. Choose timed or untimed testing mode; generate random tests or focus on discrete objectives or chapters; and get detailed explanations for right and wrong answers#151;including pointers back to the book for further study. You also get a 180-day evaluation version of Windows Server 2003 software#151;making this kit an exceptional value and a great career investment.

Customer Reviews:

Excellent for real world and exams.......2007-03-17

Having achieved NT, 2000, and now 2003 MCSE certification, I've found the Microsoft Press books to be mixed bags. This one, however, is excellent. Weighing in at nearly 1500 pages, it covers a lot of ground. If you read (and re-read) the entire book, as well as ALL of the test questions in the included Measure Up sample test, and follow up on unclear information/answers with the TechNet website, and of course have real-world experience, then you'll have excellent preparation for the exams.

When reading this book, I kept admiring the editing. Most tech books have some serious editing problems - unclear wording, dubious or flat-out incorrect information. With this one, I was continually impressed with how each sentence was written to say precisely what was intended, with not too many or too few words. That's not to say it's pithy - writing "Windows Server 2003" repeatedly takes up space - just that it's very well written.

The glossary and included ebooks are helpful as well. Only bummer is that you can't print from the ebooks, so when you're studying, you'll need to apply pen to paper, or go to TechNet and do some printing.

The Measure Up practice test is not nearly as well written as the book - some dubious wording, typos, and incorrectly scored questions (like the answer is A, you put A, and the test scores it wrong). However, the practice test covers topics not included in the book (!), so it's worthwile to go through it.

Oh, and Microsoft even managed to inject a bit of humor here and there.

If Microsoft Press continues publishing books like this, they'll be a strong alternative to Sybex and others.

Nearly perfect, and surely the best prepguide there is available.......2006-09-30

I've used two preparation guides, this one and the one from Sybex. MSPress is definitely the best of these two books. Covers it all, the sybex version is too superficial and just does not cover it all, it actually lacks some important material.

This book contains lots of exercises, so you get hands on experience with all kinds of tools. Believe me, you are going to need it! The actual exam contains several simulations, so just reading about the available tools, options and functions is just not enough.

Futhermore every chapter ends with a small case study with some questions all of course regarding to stuff outlined in the chapter.

Without this book I would not have passed, both exams.

Best Comprehensive Book Available but not without faults.......2006-08-31

I used this book as a primary study guide for the 2003 upgrade exams and although it doesn't cover all the material, it is an excellent book and in my humble opinion the single best source of prepartion.

From what I've gathered, the exams changed sometime in late 2005 and some of the content is dated. That however is not the fault of the authors and unlike many of the "Microsoft Press" books, I found this an enjoyable and easy read.

The book is not indended to deeply review the "Core MCSE Curriculum". Its' audience is expected to be familiar with Windows 2000 engineering and administrative principles as well as a practicing administrator. The text will present content that is now covered under the exam (ie: high availibility services and certificate services)and features that are differential to the old product line. So do not expect this to be your sole source for content, at best it covers 80% of the exam's breadth. If you feel in the learch, I can only suggest brushing up on your 2000 or 2003 core infrastructure notes especially dealing with the subjects of GPOs and Site design\ AD-replication.

Subjects that are missing from the book that require research are EMS (in-band\ out of band services), Role Separation for Cerificate services and WIFI GPO administrative practices. A list of references to supportive documentation can be found in the study notes at [...] . The webpage's host has done an admirable job of putting them together.

In final preparation for the exam, I can only suggest Transcenders as a simulation software...accept no other. CBT nuggets has some great multi-media presentations available through their website to aid in reviewing the material and their content is first class.

Good Luck

Good book.......2006-06-30

This book covers the essentials skills to upgrade to your certification to Windows Server 2003. However, it does cover many topics that you already knew from your Windows 2000 experience, which sometimes are topics you don't want to read about because for the most part, you expected to read only about the improvements and changes from Windows 2000 to Windows 2003. In spite of this, it is a GREAT source of information for people with little experience with Windows 2000.

Very boring to read, reads more like a reference book..........2006-05-31

There are not many pictures, and the content is brought out in a very slow way. In other words, the material is mostly there, but you fall asleep reading all the fluff before getting to what you actually need to know. I love reading, but the format of this book makes the content difficult to swallow. I would suggest to get a different book.

IT Manager's Handbook, Second Edition: Getting your new job done

Average customer rating:

Provides a thorough overview of what to expect in IT management.
Great Book

IT Manager's Handbook, Second Edition: Getting your new job done
Bill Holtsnider , and Brian D. Jaffe
Manufacturer: Morgan Kaufmann
ProductGroup: Book
Binding: Paperback

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Similar Items:

The IT Manager's Survival Guide
IT Systems Management: Designing, Implementing, and Managing World-Class Infrastructures
Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children
The Executive's Guide to Information Technology
The New CIO Leader: Setting the Agenda and Delivering Results

ASIN: 012370488X

Book Description

Many technical professionals are tossed into their new position of managing an IT department without enough training or experience let alone a clear idea of what is expected of them. Other technicians are trying to decide if they should join the ranks of management, and want the real facts about managing and managing other technical pros before they decide.

To compound the issue, most companies have become highly dependent on their IT departments for their day-to-day business operations often including revenue generation so the tasks are critical and the learning curve is steep.

The IT Managers Handbook, 2nd edition provides essential information needed to manage the new responsibilities thrust on you (or the ones you would like to have): vital tasks such as creating budgets, evaluating technologies, administering compliance, and managing staff.

A completely updated and expanded second edition that provides practical, easily accessible management advice written specifically for new IT managers:
· Brings you up to speed on those business practices most critical to effective IT operations: recruiting, budgeting, resource planning, managing personnel, and working with vendors.
· Includes expanded coverage on such critical IT management topics as security, disaster recovery, storage, government/regulatory compliance, and project management.
· Organizes information modularly so you can delve directly into only the topics that you need.
· Provides a unique management perspective on those specific technical issues with the most significant business ramifications.
· Includes new material on key technology topics such as open source, wireless, handhelds, outsourcing, offshoring, and operations, as well as updated coverage of e-commerce, remote access, intranets, and LAN/WAN management.

Customer Reviews:

Provides a thorough overview of what to expect in IT management........2007-08-09

As someone who has taken a circuitous route to the world of IT, the book, IT Manager's Handbook, Second Edition: Getting your new job done has helped me get a handle on all of the territory working in IT encompasses. When I first started working at my current IT position at a small company it seemed that my job's duties were coming at me from every direction. The authors, Bill Holtsnider and Brian D. Jaffe, do a great job addressing the variety of problems and solutions that come with managing IT. This book would best serve someone crossing the thresholds of working purely in technology or mainly in management.

At smaller businesses like where I work, it is fairly common to not have an "IT manager" or even an IT staffer. Instead often a manager, engineer, or administrative assistant will be pressed into IT service. The IT Manager's Handbook would be a valuable `read' for such an accidental IT manager.

Great Book.......2007-05-09

Really excellent reference book. Im starting as an IT Manager and this book is my head reference.

Corporate Information Strategy and Management: Text and Cases

Average customer rating:

A Crappy Textbook
Very satisfied
Received the item promptly and it was in good shape
A forum for the authors' self-aggrandizement
Approximately 7 of 10 chapter induce eye gouging.....

Corporate Information Strategy and Management: Text and Cases
Lynda M Applegate , Robert D. Austin , and F. Warren McFarlan
Manufacturer: McGraw-Hill/Irwin
ProductGroup: Book
Binding: Hardcover

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ASIN: 0072947756

Book Description

Corporate Information Strategy and Management: Text and Cases 7/e by Applegate, Austin and McFarlan is written for students and managers who desire an overview of contemporary information systems technology management. It explains the relevant issues of effective management of information services activities and highlights the areas of greatest potential application of the technology. No assumptions are made concerning the reader’s experience with IT, though it is presumed that the reader has some course work or work experience in administration and/or management. This text is comprised of an extensive collection of Harvard Business cases devoted to Information Technology.

Customer Reviews:

A Crappy Textbook.......2007-09-21

My MBA professor said this was an excellent book, but it was HORRIBLE. Well, at the least the first four chapters were extremely, extremely bad. I could barely finish them--if the professor hadn't been excellent, and gone "outside the book" most of the time, it would have been the worst class I've every taken. After the first four chapters, the book became tolerable, and even somewhat enjoyable (for the technically oriented), but nothing makes up for the first four chapters. What the other negative reviews say is very true.

Very satisfied.......2007-07-03

The book was brand new and I recieved the order on the day promised. Price beat all other sources I checked.

Received the item promptly and it was in good shape.......2007-01-18

Shipper got to me right away. The book was correct.

A forum for the authors' self-aggrandizement.......2006-11-30

Expensive and full of fluff. The authors simply love citing their own work. They do so at LEAST twice per chapter. All the cases in the book were written by the authors and the cases themselves are riddled with meaningless buzzwords and are just downright lame (e.g. "a lights-out data center"). Small wonder why the non-English speaking reviewer had problems. Poor guy.

It's obvious that the only opinions the authors value is their own. Beware of any class that requires this textbook because it means the professor has no idea what they are talking about. Just because you teach at Harvard does not necessarily mean you are smart or intelligent.

Approximately 7 of 10 chapter induce eye gouging............2006-07-29

This book only gets 2 stars from me because 3 or so chapters are actaully worthy of reading. The remainder compells the reader to gouge out their own eyeballs to avoid reading another sentence of the poorly written chapters. You'd think with having 3 authors they could do better than this but alas...no. Most likely you don't have a choice of whether or not to read this book however I am a better man for not having to read this book again. I'll be getting my MBA in 8 days and look forward to NOT reading books like this for the rest of my natural life. Best of luck, you'll need it.

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