Book Description
Learn to Apply Systematic Improvements Throughout Your Organization! At the heart of Lean and Six Sigma is the same, unique business operating system: hoshin kanri. It is a method of strategic planning and a tool for managing complex projects, a quality operating system geared to ensuring that organizations faithfully translate the voice of the customer into new products, and a business operating system that ensures reliable profit growth.
The true power of hoshin kanri, however, is two-fold -- it is a superior organizational learning method as well as a competitive resource development system.
Hoshin Kanri for the Lean Enterprise, by Tom Jackson, explains how you can implement, identify and manage the critical relationships among your markets, design characteristics, production systems, and personnel to satisfy your customers and beat your competition.
This practical workbook provides:
A new understanding of hoshin kanri as a grand experimental design implemented through a system of team agreements. Clear explanations of the steps of hoshin kanri. A measure of overall business effectiveness used to determine the focus of corporate strategy. A new, improved X-matrix that incorporates a lean "balanced scorecard" for identifying improvement opportunities and converting them readily into bottom line results as a value stream P&L in terms that financial managers and accountants can understand and support. A CD containing forms, meeting agendas, and examples of X-matrices that serve marketing and design engineering as well as manufacturing. This workbook will show you the mechanics of implementing hoshin kanri, so that you can systematically improve your brand equity, implement Lean manufacturing and Six Sigma, and integrate your suppliers into a Lean and Six Sigma organization.
Customer Reviews:
The absolute best on hoshin kanri.......2006-09-10
Tom Jackson's practical and valuable insights are rivaled only by the importance and benefits of applying Hoshin Kanri. Hoshin Kanri as a practice has been applied as part of lean transformation efforts for quite a long time. But there were still very limited resources for people to learn more about it. Tom's work in this arena is extensive, and throughout all of his books (others are Implementing a Lean Management System and Corporate Diagnosis), he has focused on tools and systems for management to use in a lean company. This is the only book you'll need - I highly recommend picking it up.
One of the things I most appreciate about this book is how it integrates hoshin kanri with the Plan-Do-Check-Act process. This of course is the intent of hoshin kanri, but the linkage was never presented so clearly.
Book Description
Strategic intelligence (SI) has mostly been used in military settings, but its worth goes well beyond that limited role. It has become invaluable for improving any organization's strategic decision making process. The author of Strategic Intelligence: Business Intelligence, Competitive Intelligence, and Knowledge Management recognizes synergies among component pieces of strategic intelligence, and demonstrates how executives can best use this internal and external information toward making better decisions. Divided into two major parts, the book first discusses the convergence of knowledge management (KM), business intelligence (BI), and competitive intelligence (CI) into what the author defines as strategic intelligence. The second part of the volume describes case studies written by recognized experts in the fields of KM, BI, and CI. The case studies include strategic scenarios at Motorola, AARP, Northrop Grumman, and other market leaders. About the Editor Jay Liebowitz, D.Sc., is a full professor in the Graduate Division of Business and Management and program director for the Graduate Certificate in Competitive Intelligence at Johns Hopkins University. The first knowledge management officer at NASA Goddard Space Flight Center, he also served as the Robert W. Deutsch Distinguished Professor of Information Systems at the University of Maryland-Baltimore County, professor of Management Science at George Washington University, and Chaired Professor of Artificial Intelligence (AI) at the U.S. Army War College. A founder and chairperson of The World Congress on Expert Systems, he is a Fulbright Scholar, IEEE-USA Federal Communications Commission Executive Fellow, and Computer Educator of the Year (International Association for Computer Information Systems).
Book Description
Transform data into action for competitive advantage
"The knowledge assets of an organization are becoming increasingly important for competitive advantage, and therefore, the way in which knowledge is created, renewed, and communicated is critical. This book provides practical insights into how this may be achieved through the establishment of a Business Intelligence Competency Centre and is a valuable read for 'information professionals.'"
--Bill Sturman, Information Architecture Project Manager The Open University, United Kingdom
"BI is more than technology and projects. BI must live in the organization--as a BICC. This book helps to make BI tangible and understandable, bringing it to life."
--Miriam Eisenmann, Project Manager (PMP) CSC Ploenzke AG, Germany
"This book is a must-read for planning and implementing your BICC. It is a pragmatic guide that addresses a lot, if not all, of the questions you'll be asking yourself. Don't miss out on getting a head start from the people who thought this through from start to finish . . . Pray your competitors don't get hold of this book!"
--Claudia Imhoff, President Intelligent Solutions, Inc., USA
"Creating a BICC forces the organization to focus on the importance of centralizing the gathering, interpreting, and analyzing of information to create business insight."
--Anne Ulyate, Group Manager Business Intelligence Mutual & Federal, South Africa
"BI is a highly visible element in the 'business value' trend for IT investments. Initiatives, such as competency centers, should empower user organizations to drive even more value out of their BI investments."
--Marianne Kolding, Director, European ServicesIDC, United Kingdom
Customer Reviews:
Interesting concepts embedded with SAS promotion.......2007-10-02
Some interesting ideas mixing the sociological and technical aspects of setting up a BI competency center. A little heavy on the capabilities of selecting a BI vendor, tilting the selection criteria towards SAS. Focused on large organizations - both the organizational structures and the software requirements would be somewhat onerous for a smaller organization.
A good choice if you're considering the subject of Business Intelligence..........2006-12-30
When I think of "business intelligence", I tend to envision the gathering of competitive information. But it's really much, much more than that. The book Business Intelligence Competency Centers: A Team Approach to Maximizing Competitive Advantage by Gloria J. Miller, Dagmar Brautigam, and Stefanie V. Gerlach explores the subject and goes into what it takes to build a Business Intelligence Competency Center (BICC) at work...
Contents: Introduction; Business Intelligence in the Organization; Primary Functions of the Business Intelligence Competency Center; Planning a Business Intelligence Competency Center - Using the Information Evolution Model; Human Capital; Knowledge Processes; Culture; Infrastructure; Setting Up and Ensuring Ongoing Support; Cases from the Field; Ten Recommendations for a Highly Effective Business Intelligence Competency Center; List of Abbreviations; Additional Roles; Index
This book is authored by SAS employees, and the organization figures prominently in many of the examples and case studies. Even so, the content doesn't turn into a 200 page advertisement for the company. The significant issue for building a BICC (for me) was the emphasis on coordinating the use of data within the organization. Business intelligence encompasses the use of *all* the information in your company. The data marts that often end up as an IT resource should be the foundation of a BICC area. The goal is to have a single authoritative source for data and answers, and to eliminate the "one-off" areas of siloed information. The book goes into plenty of detail on how to design a BICC, what it takes to run one, and what type of changes a company will need to make to allow it to all work together. There's also a good series of questions at the end by which you can judge your potential options and plans.
This isn't necessarily a "fun" or easy read. It will appeal most to those who are already inclined to want to move down this path. It could well serve as your guidebook to manage the creation of your own BICC. And don't feel that you'll be steered down a specific software path (like SAS). For a book that's sponsored by a software vendor, it's more software-neutral than I expected...
Average customer rating:
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New Economy Excellence Series, New Economy Energy: Unleashing Knowledge for Competitive Advantage
Sultan Kermally
Manufacturer: Wiley
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ASIN: 0471499633 |
Book Description
Forward-thinking companies are focusing their attention on knowledge, that insubstantial asset which is recognised as a key competitive capability in the new economy. Yet despite the mantra that knowledge is '700eople, 200rocess and 10% technology', too much emphasis is still placed on technical aspects of knowledge management by firms embarking on initiatives in this area. Zooming in on a critical issue, this new title in the groundbreaking New Economy Excellence series helps managers to consistently reap competitive benefits by understanding the nature of knowledge and how to make the most of it in the ultra-competitive e-world.
Other titles in the New Economy Excellence series include:
New Economy Edge: Strategies and Techniques for Boosting Online Profitability
Jeremy Kourdi - 0471498440
New Economy Expression: Redefining Marketing in the Multi-Channel Age
David Mercer - 0471500089
New Economy Emotion: Engaging Customer Passion with e-CRM
Alfredo Zingale and Matthias Arndt - 0470841354
Average customer rating:
- Absolutely terrible
- Excelent Book....Excelent Concept
- This boook links organization and process model
- Written to appear to be a scholarly work.
- Must-read for SAP implementations
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Business Process Oriented Implementation of Standard Software: How to Achieve Competitive Advantage Efficiently and Effectively
Mathias Kirchmer
Manufacturer: Springer
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ASIN: 3540655751 |
Book Description
Companies must confront an increasingly competitive environment with lean, flexible and market oriented structures. Therefore companies organize themselves according to their business processes. These processes are more and more often designed, implemented and managed based on standard software, mostly ERP or SCM packages. This is the first book delivering a complete description of a business driven implementation of standard software packages, accelerated by the use of reference models and other information models. The use of those models ensures best quality results and speeds up the software implementation. The book discusses how companies can optimize business processes and realize strategic goals with the implementation of software like SAP R/3, Oracle, Baan or Peoplesoft. It also includes the post implementation activities. The book cites numerous case studies and outlines each step of a process oriented implementation, including the goals, procedures and necessary methods and tools.
Customer Reviews:
Absolutely terrible.......2004-04-17
Without a doubt this is the worst concept I have come across. Very unrealistic.
Do not waste your money, or your time even if someone were to give you this for free.
Excelent Book....Excelent Concept.......2002-12-14
I just finished this book. This could not have come soon enough for the initiatives that we want to initiate. I highly recomment this to anyone in an organization where profits, efficiency, are at the top of their priority.
The writing is clear, articulate and presented very well.
A great read
This boook links organization and process model.......1999-01-12
THis book is interesting book. Because Organization theory and system process intergrated. I recommand this book to process modeller, organization desinger and business modeller.
Written to appear to be a scholarly work........1998-11-25
The constant citing of references in text, instead of placing them in footnotes, makes the book very difficult to read. The author is also bent on being academic to the extreme. For example, he wastes considerable print (and the reader's time) on the definition of software and systems. Technically the book does have some merit in covering the principles and practice of installing Standard Software (ERP) but these points of illumination are far to hard find and nearly impossible to understand in this writing.
Must-read for SAP implementations.......1998-07-27
This book provides a detailed blueprint for the implementation of standard software. It is well-researched and highly structured. If you are embarking on a standard software project you should make sure that all your team members read chapter 3. It gives an excellent overview about the issues from strategy to implementation.
Average customer rating:
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The Guru Guide to the Knowledge Economy: The Best Ideas for Operating Profitably in a Hyper-Competitive World
Joseph H. Boyett , and
Jimmie T. Boyett
Manufacturer: Wiley
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ASIN: 0471390852 |
Book Description
An easy-to-follow guide to understanding some of business's most important ideas and best practices
Most business readers don't have time to read every book they'd like for inspiration and guidance. This follow-up to the sleeper success, The Guru Guide(TM), makes it possible to sample the best ideas of leading business thinkers. The Guru Guide(TM) to the New Economy is a clear, concise, and informative guide to the business topics that relate to the new business environment, including electronic commerce, customer relationship management, knowledge management, globalization, and business ethics. Gurus to be profiled include Stan Davis and Chris Meyer, authors of Blur: The Speed of Change in the Connected Economy; Rosabeth Moss Kanter, author of World Class: Thriving Locally in the Global Economy; and Don Pepper, coauthor of The One-to-One Future and Enterprise One-to-One.
Joseph H. Boyett and Jimmie T. Boyett (Alpharetta, GA) are cofounders of Boyett & Associates, a consulting and research firm that specializes in helping companies implement state-of-the-art management and organizational practices. Joseph and Jimmie Boyett are the coauthors of Beyond Workplace 2000 and The Guru Guide(TM) (0-471-38054-7) (Wiley).
Customer Reviews:
Don't Buy This Book.......2007-01-11
Spend your money elsewhere; other than the title, this isn't worth the paper it's written on.
Average customer rating:
- An excellent book!
- Great reading on data mining for higher education
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Knowledge Management: Building a Competitive Advantage in Higher Education: New Directions for Institutional Research (J-B IR Single Issue Institutional Research)
Manufacturer: Jossey-Bass
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Working Knowledge
ASIN: 0787962910 |
Book Description
This volume provides a comprehensive discussion of knowledge management, covering its theoretical, practical, and technological aspects with an emphasis on their relevance for applications in institutional research. Over time, institutional research has had to reinvent itself repeatedly in response to changes within the internal and external environments that have impact on its operations and roles. Knowledge management provides exciting opportunities while challenging the organizational and structural status quo. Chapters examine the theoretical basis and impact of data mining; discuss the role of institutional research in customer relationship management; and provide a framework for the integration of institutional research within the larger context of organization learning. With a synopsis of technologies that support knowledge management and an exploration of future developments in this field, this volume assists institutional researchers and analysts in taking advantage of the opportunities of knowledge management and addressing its challenges.
This is the 113th issue of the quarterly journal New Directions for Institutional Research.
Customer Reviews:
An excellent book!.......2002-12-28
Very well written. As an educator, I value this book and I think
it's one of the best literature for data studies and data analysing, valuable in terms of both its academic value and a source of reference. I now consider this book as my guideline for most part of my daily job. It is also indicative of the trend the further development of data mining and knowledge management.
Great reading on data mining for higher education.......2002-12-17
With university campuses moving closer towards data-based decision-making, data mining has tremendous potential in assisting institutional researchers in marketing research, student recruitment, fund raising, persistence and survival analysis. Jing Luan's edited book includes a collection of articles that provide introductions to the concepts and applications of data mining and knowledge management that are so easy to read that even non-technical rearders will have no problem grasping the contents. This book should be highly recommended for university administrators and institutional researchers who want to gain a quick overview of the research on data mining and knowledge management in higher education setting.
Book Description
It is now widely recognized that the effective management of knowledge assets is a key requirement for securing competitive advantage in the emerging information economy. Yet the physical and institutional differences between tangible assets and knowledge assets remain poorly understood. In the case of knowledge, the ownership and control of assets are becoming ever more separate, a phenomenon that is actually exacerbated by the phenomenon of learning. If we are to meet the challenges of the information economy, then we need a new approach to property rights based on a deeper theoretical understanding of knowledge assets. Max Boisot writes clearly and in accessible language providing some of the key building blocks which are needed for a theory of knowledge assets. He develops a powerful conceptual framework, the Information-Space or I-Space, for exploring the way knowledge flows within and between organizations. This framework will enable managers and students to explore and understand how knowledge and information assets differ from physical assets, and how to deal with them at a strategic level within their organizations.
Customer Reviews:
Very powerful and innovative work on the information age.......2002-06-04
As a futures researcher at the Copenhagen Institute for Futures Research I have read tons of books on the information society. No one - absolutely no one - has been as powerful and innovative as Max Boisot's. He handles the most important aspects of information and knowledge and synthesizes them in one outstanding theory: The Information Space.
The framework generates insight after insight. After my absorption of it, I simply can't resist using it in my own research and consulting. It has for example helped me evaluate business plans and think about different subjects as national strategies on education, e-communities, trade associations, innovation strategies and the philosophy of social sciences.
Read this book and learn to think about the emerging society!
STRONG WELL WRITTEN MASTER PIECE.......2001-03-06
The decision to read a book, any book, is an exercise in cost-benefit-analysis, usually conducted under conditions of uncertainty (Boisot, 1998). This review strives to mitigate this uncertainty and instigate you to read it!
Boisot delivers a genuine new perspective on knowledge assets quite distinct from the existing knowledge literature. First he states that knowledge is embedded in physical objects (public knowledge -like a pack of Marlboros - understood as a pack of cigarettes of a certain quality and length), in documents, and in individual brains. He builds a three dimensional Information-space consisting of codification (codified - uncodified), abstraction (abstract - concrete), and diffusion (diffused - undiffused). Plot these elements on three axes of a three dimensional rectangle and you got Boisot basic mental model. In this box (I-space) the movement of knowledge results in the Social Learning Cycle (SLC). The SLC consists of 6 phases, respectively Scanning, Problem Solving, Abstraction, Diffusion, Absorption, and Impacting. This model fundaments subsequently the rest of the book in which he illustrates the value of knowledge, two learning theories (the N-learning strategy - hoarding knowledge and S-learning strategy - sharing of knowledge), culture in relation to knowledge (identifies the centripetal culture - tunnel vision and the centrifugal culture - promotes learning), core competence and strategic intent, the impact of IT on knowledge and finally applies I-Space on two companies, Courtaulds and BP oil exploration business. The theory Boisot used to build his model and arguments are very fundamental - deep-rooted in classic philosophy-, economy-, and chaos and complexity theories. However the major added value provided lies in the massive multifaceted range of examples offered, very intelligent and smart entrenched.
Knowledge as keyword in the Amazon search engine generates more than 9000 books. However the number that fundaments the basic knowledge theory infrastructure doesn't exceed 25. There are essentially only a few you want to read the rest is all derived from this small number. Boisot book (next to Nonaka & Takeuchi) is certainly one that falls in the in the 25 cluster in view of the fact that it's an outstanding unique mental model clarified by smart examples. Downturn of his theory that's it very difficult to apply in a practical situation, nevertheless read it (absorb and exploit) and capture valuable `knowledge' on knowledge theories.
A brilliant framework for managing knowledge assets.......2000-06-08
It would be difficult to over-estimate the value of this book. It is very important contribution to our understanding of how to build and manage knowledge assets and, in particular, the rules by which knowledge gains and loses value and 'travels'.
It is directly useful to business people who have to wrestle with strategies for managing knowledge. It is also a formidable piece of analytical architecture that links the management of knowledge assets to economic theory and learning theory. Considering the depth and range of the original thought packed into it, the book is surprisingly readable, partly because of the clarity and relevance of the examples with which the author illustrates his concepts.
Perhaps of widest importance is the clarity and precision of the definitions offered, in a field in which the definitions have been notably 'muddy'. One of the things I have gained from reading the book is a much clearer 'mental model' of what knowledge management is all about, its dynamics and linkages, and what is happening at various stages in the development, codification and diffusion of knowledge.
Because of its depth, density and range, absorbing the content requires real effort, but the effort is very worthwhile. It has several different audiences.
Knowledge managers: Those directly responsible for knowledge management will want to read and understand this book in full.
Business Strategists: The book provides a coherent and well argued rationale for developing strategies around the exploitation of the value in knowledge assets, based on the clearest explanation of the dynamics of knowledge value creation and dissipation that I have seen.
Managers of Organisational Change: Anyone concerned with organisation change also needs to understand the underlying concepts for their relevance to strategies for learning and to the shaping and linking of organisational structures.
Economists: Chapters 2 - 4 provide economists with a re-conception of the production function around data as a factor of production, and an explanation of the nature and dynamics of information value that is both challenging and important in integrating the realities of information and knowledge value into economic theory.
Those with a more peripheral or general interest in knowledge management should at least read: * the Preface, which is a 2 1/2 page masterpiece in the expression of the central concept in a compressed form, * pages 12 - 14 and 18 of the Introduction and * they should scan Chapter 3: The Information Space (I-Space) to understand the author's three dimensional construct and its use. J-C Spender's short Foreword is also valuable in putting Boisot's work in context with other work, particularly Nonaka and Takeuchi's The Knowledge Creating Company.
If general readers are tempted to go further, they will find an extraordinary range of thought-provoking concepts along with quite a lot of material that may be familiar from other writers: Boisot's primary aim is to get us to think differently about our world and to recognise that much of our current thinking about information and knowledge is grounded in the very different world of the energy based economy. He provides an alternative framework that is rigorous, persuasive and practical.
A solid framework for organizational knowledge.......2000-02-14
After reading a number of trendy books on knowledge management, this is the second one with a good theoretical framework. It is not a HOW TO..book (the subtitle is not very informative). It is the fruit of solid analytical thinking. Boisot uses the information space, built from the variables 'codification, abstraction and diffusion'. With this framework he gives an original insight into many organizational aspects, like organizational learning, competences, information technology and organizational culture. I have choosen the book for the course I teach at the University of Amsterdam (Culture and Competences in Changing Organizations), after reading it with red ears.
Book Description
In the New Economy, intelligence will be essential for firms to gain competitive advantagenot just information or knowledge. Competitive intelligence, or the strategic gathering of knowledge about competitors, climate, trends, new products, has a long and successful history of generating competitive advantage. In this book, Rothberg and Erickson demonstrate how corporations can combine their competitive intelligence gathering with their internal knowledge management gathering into one dynamic system. Using real-world cases from the corporate world, the authors show how the strategic use of this combined system generates measurable competitive advantage. Topics covered include how be develop your strategy for sharing and gathering knowledge across the value chain, sustainable product development and innovation, manufacturing improvement, CRM and marketing, and developing a corporate-wide global knowledge strategy.
*The first book to show how competitive intelligence practices can add value to knowledge management systems
*Written for practitioners, the book is filled with real examples from the corporate world
*Demonstrates how corporations can use internal and external information gathering strategically to gain competitive advantage
Customer Reviews:
Intelligence and counter-intelligence in business.......2006-02-09
"Intelligence" in this book is used in its strategic sense - building knowledge of competitors and determining what internal knowledge needs to be protected from others and how to protect it. The book focuses on building competitive advantage through an understanding of intelligence, and integrating this focus with wider aspects of knowledge management. It is therefore centrally concerned with the competitive value of knowledge and the impact of the competitive environment on tools, techniques, organization and protocols for management of knowledge.
The basic thesis of the book is that, in a knowledge economy, competitive intelligence (CI) and the way in which this intelligence is integrated with other aspects of knowledge management (KM) can be an important source of competitive advantage.
The way in which these two complementary elements - CI and KM - should be managed and integrated in turn depends on the intensity of competition, the extent to which that competition is based around knowledge and - in a globalized world - the national and international legislative and regulatory framework within which enterprises are competing.
While issues of intellectual capital and its protection are touched on, this is not the core of the book. Its main focus is on the organization, processes and supporting technology needed to support an effective intelligence and counter-intelligence effort for the organization (and its value chain) in relation to actual and potential competition.
The book will be useful to those concerned with these issues. But it has important gaps. For example, the discussion of counter-intelligence (protecting your own material) does not pay much attention to the extent to which knowledge is held in the heads of employees who may be enticed away and, while it mentions the issue, does not give much guidance on the extent to which professionals may or may not participate in professional forums.
Books:
- How to Use Limited Liability Companies & Limited Partnerships
- Human Performance Measures Handbook
- Information Technology Project Management, Fourth Edition
- Information Technology Project Management, Fourth Edition
- Information Technology Project Management, Fourth Edition
- Information Technology Project Management, Fourth Edition
- Information Technology Project Management, Fourth Edition
- Internet Riches: The Simple Money-making Secrets of Online Millionaires
- Introduction to Information Systems
- IT Manager's Handbook, Second Edition: Getting your new job done
Books Index
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