Fourth Generation R&D: Managing Knowledge, Technology, and Innovation
Average customer rating: 4.5 out of 5 stars
  • Strategic management of innovation
  • great content, not so great style
  • Sustainable Innovation!
  • Provocative Analysis of Innovation
  • Innovation algorithm
Fourth Generation R&D: Managing Knowledge, Technology, and Innovation
William L. Miller , and Langdon Morris
Manufacturer: Wiley
ProductGroup: Book
Binding: Hardcover

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ASIN: 0471240931

Book Description

Praise for Fourth Generation R&D "A sweeping and insightful analysis of an architecture for innovation in the knowledge economy. Technologists, strategists, and organizational architects will all find this book worth reading, as will students of the modern organization." —John Seely Brown Chief Scientist, Xerox Corporation "The new realities of competition beg a new approach to innovation and R&D; Fourth Generation R&D answers that challenge. With lucid arguments and detailed case studies, Fourth Generation R&D sketches a powerful new paradigm for planning and managing innovation. Every manager concerned with innovation and its role as a strategic resource—that's to say, every manager—will profit from this new understanding." Lawrence Wilkinson President, Global Business Network "Fourth Generation R&D is a tour de force. Its sweep, depth, and use of graphics are all truly remarkable (not to mention its command of the literature on innovation). The distinctions it draws between continuous and discontinuous innovation—and between tacit and explicit knowledge—are fundamental." —John Yochelson President, The Council on Competitiveness

Customer Reviews:

4 out of 5 stars Strategic management of innovation.......2002-09-27

You might be curious about what the title of this book refers to. It¡¯s rather simpler than you might guess. In a common vocabulary in business, it refers to the ¡®radical innovation¡¯. Then, you might infer that the 3rd generation R&D should be the incremental innovation. Yep. You¡¯re right. But those conventional terms don¡¯t fit completely into what authors argues. There is sufficient reason to coin such neologisms. The argument of this book goes like this. Traditional market research tends to deal with explicit knowledge. Focus group, survey, structured interview, all tackle what is pre-definable or expressible in word. But could such approaches spot the next generation product? authors question. No. customers can¡¯t put into words their gut feeling needs. They could spot it only when it appears on the market. The real breakthrough in product development, more often than not, comes in unexpected way. Thus, authors pose the question, ¡®How we should manage the uncertainty?¡¯ Put in other way, ¡®how we should manage the innovation?¡¯ R&D or product development must include incremental innovation. But in this turbulent environment, it¡¯s not enough. To be the leader in the market, not follower, one should ride ahead the tide. Then the question of R&D should be the radical innovation. Break with the identifiable trend. Then what product should be devised? All R&D begins with the product concept. But now the concept should be based on what customer¡¯s gut feeling or their tacit needs. Don¡¯t make what customer wants today. Make what they want tomorrow. At this point, you might retort: ¡®Yep. You¡¯re right. But it¡¯s easier to be told than to be done. How I could do so?¡¯ Here comes the knowledge management. Customers¡¯ tacit needs tend to be buried in noise of day-to-day information flow. There are numerous reasons for such filtering out. But all in all, to be sensitive to that kind of info, the authors maintain, is to manage the organization innovative. Knowing is not doing. Doing needs the capability to do. Then innovation requires the capability building. But it¡¯s not that simple to build up. It must face resistance inside the firm itself. Radical innovation tends to be the capability-destroying one. so developing innovative product usually comes with organizational innovation.
Above is the problem authors pose to us. I think the better title of the book is ¡®Strategic management of innovation¡¯. This book is not about the specificity of R&D, but about how to manage the firm innovative. Overall tenet of the book is so close to Nonaka & Takeuchi¡¯s ¡®The Knowledge-Creating Company¡¯. But this book is written not for academic researcher but for managers in the field. Points are made in graphic way with various case studies by authors. Nonetheless, it lacks the depth of Nonaka & Takeuchi¡¯s book. I recommend to read this book with Nonaka & Takeuchi¡¯s.

4 out of 5 stars great content, not so great style.......2002-01-04

The book starts out with theoretical constucts and eventually uses examples to show their relevance. I found the authors' style of writing rather awkward. The organization of the material also makes the book somewhat difficult to follow. However, the well researched material presented is worth buying the book.

5 out of 5 stars Sustainable Innovation!.......2000-12-06

Authors Miller and Morris have nailed the impending transformation of R&D from its historical, product-centric past to its emerging knowledge-centric future. In addition, their focus on 'discontinuous' and 'fusion' innovation promises to lead the way for industry, in general, whose R&D functions typically produce less than one new product innovation per decade and whose new products, when they are produced, tend to fail in under four years. The authors' explicit embrace of knowledge management is also welcome, as the value of most companies now tends to rest more on the weight of their intellectual assets than on so-called 'hard' assets. Finally, this book's focus on distributed, enterprise-wide innovation signals the tearing down of R&D's overly centralized and compartmentalized profile in most firms, and offers strong support for the view that innovation should be structured as a distributed, whole-firm social process, not an administrative one. I highly recommend this book to readers interested in R&D, innovation, knowledge management, intellectual capital, organizational learning, and sustainable innovation.

5 out of 5 stars Provocative Analysis of Innovation.......2000-04-05

Fourth Generation R&D makes explicit many of the concepts and processes of innovation that often seem mysterious and complex. The author's framework for innovation applies to organizations competing in accelerated and dynamic markets.

5 out of 5 stars Innovation algorithm.......1999-12-25

Most business leaders today understand that innovation is survival. This book gets beyond the usual trivial pablum about *being more creative* to show the kinds of mechanisms and methods that give R&D traction. If you want to stop wasting your R&D dollars and get better ROI, this book offers clear, actionable, and reliable insights.
E-Learning: Strategies for Delivering Knowledge in the Digital Age
Average customer rating: 4.5 out of 5 stars
  • Excellent!!!
  • Knowledge Management = Learning Organization 2K
  • Packed With Knowledge!
  • good overview and introduction to elearning
  • E-Learning Review
E-Learning: Strategies for Delivering Knowledge in the Digital Age
Marc J. Rosenberg
Manufacturer: McGraw-Hill
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Binding: Hardcover

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ASIN: 0071362681

Book Description

Internet and intranet technologies offer tremendous opportunities to bring learning into the mainstream of business. E-Learning outlines how to develop an organization-wide learning strategy based on cutting-edge technologies and explains the dramatic strategic, organizational, and technology issues involved.

Written for professionals responsible for leading the revolution in workplace learning, E-Learning takes a broad, strategic perspective on corporate learning. This wake-up call for executives everywhere discusses:
• Requirements for building a viable e-learning strategy
• How online learning will change the nature of training organizations
• Knowledge management and other new forms of e-learning

Marc J. Rosenberg, Ph.D. (Hillsborough, NJ) is an independent consultant specializing in knowledge management, e-learning strategy and the reinvention of training. Prior to this, he was a senior direction and kowledge management field leader for consulting firm DiamondCluster International.

Download Description

Learn what companies like AT&T, Cisco Systems, Dell Computer, IBM, Lucent Technologies, Merril Lynch, Prudential, and U S West and others have accomplished with e-learning.

Customer Reviews:

5 out of 5 stars Excellent!!!.......2003-12-13

This book is a must!!! It is an essential approach for understanding eLearning beyond the myriad of applications and placing it as part of a wider framework.

4 out of 5 stars Knowledge Management = Learning Organization 2K.......2001-11-16

Marc Rosenberg is the Peter Senge of Knowledge Management. He builds on the key aspects that Senge acknowledges as key competitive aspects of organizations that need to learn, adapt, and stay solvent. He starts from identifying the difference between instruction vs information and the fact that so many times organizations get caught up in the "who" and the "how" instead of the "what" and the "why." For any trainer this book was interesting from the standpoint of how he defines different levels of knowledge. There are some key graphics and useful charts that help one grasp the complexity of e-learning. I started reading and thought it would be more about on-line learning, but he really took it much broader quickly. On-line learning is only a drop in the bucket of uses for the intranet. As much as we have out there he points out that there is much more to be saturated. Technology is a useful modality that can complement and enhance existing training. There was no threat to the training industry in his book. Training is still essential--but it needs to accomidate the information age and be much more timely, flexible, relevant. The one criticism I have is the fact that he doesn't address the fact that some people still need to have the classroom experience. There is the framework that you can increase aquisition of information, but if some of the psychological aspects of employee needs are not met--you get a drop in productivity, employee satisfaction and employee retention. There is still a lot to debate but he makes a compeling case regarding e-learning and knowledge management.

5 out of 5 stars Packed With Knowledge!.......2001-09-20

Author Marc Rosenberg provides one of the first books devoted to strategies for developing organization-wide, online learning. He goes beyond the obvious technological challenges of Web-based training to explain that technology and content are meaningless without a culture of learning. But creating this culture means confronting dramatic strategic, organizational and political issues. In this roadmap for building and sustaining a learning culture, Rosenberg offers an essential balance between the structure of e-learning (design and technology issues) and its implementation (acceptance and support issues). His book is an impassioned wake-up call to all executives who are concerned about the future of their organizations. To begin building your company’s culture of learning, ... arm yourself with this practical, yet philosophical, manual — a weapon for professionals on the front lines of the revolution in workspace learning.

3 out of 5 stars good overview and introduction to elearning.......2001-06-29

The author brings a good overview and sense of sincere understanding to the elearning space. The book does any excellent job of arming the internal champion of elearning with the data required to show the executive team the importance, value and return on investment.

5 out of 5 stars E-Learning Review.......2001-04-13

This book walks the reader through all aspects of elearning, from the human side of learning theory to the technical side of capability development and deployment. This was an excellent starter book that covers all the bases when it comes to the subject of elearning. The index clearly presents all of the content so the book may also be used as a quick reference guide where the reader can focus only on those areas of interest.
Blown To Bits: How the New Economics of Information Transforms Strategy
Average customer rating: 4 out of 5 stars
  • "New economics of information" or new business of information?
  • A knowledge economy classic
  • Learn from the past & avoid being swept-away by E-commerce 2
  • A valuable e-business classic - but lacks an epilogue
  • Internet Hype
Blown To Bits: How the New Economics of Information Transforms Strategy
Philip Evans
Manufacturer: Random House
ProductGroup: Book
Binding: Hardcover

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ASIN: 087584877X

Amazon.com

Philip Evans and Thomas S. Wurster think that the Internet can blow away practically any business, and in Blown to Bits, they examine how the new economy is "deconstructing" industries such as newspapers, auto retailing, and banking while creating new opportunities for others. They write that the "glue that holds today's value chains and supply chains together" is melting, and that even "the most stable of industries, the most focused of business models and the strongest of brands can be blown to bits by new information technology."

Evans and Wurster, both executives of the Boston Consulting Group, argue that the Internet demands new business strategies because it provides companies tremendous "reach" for customers without sacrificing "richness," or the quality of the information about products and services. The book shows how some businesses--Microsoft and Intuit in personal finance, Dell Computer in retailing, and the Automotive Network Exchange in manufacturing supply--are thriving amid a rapid expansion of connectivity and the widespread acceptance of new technical standards on the World Wide Web. Clearly written and tough-minded, Blown to Bits is required reading for business leaders, entrepreneurs, strategists, and others concerned about the new economics of the information age. --Dan Ring

Book Description

Richness or reach? The trade-off used to be simple but absolute: Your business strategy either could focus on "rich" information - customized products and services tailored to a niche audience - or could reach out to a larger market, but with watered-down information that sacrificed richness in favor of a broad, general appeal.
Much of business strategy as we know it today rests on this fundamental trade-off.

Now, say Evans and Wurster, the new economics of information is eliminating the trade-off between richness and reach, blowing apart the foundations of traditional business strategy. Blown to Bits reveals how the spread of connectivity and common standards is redefining the information channels that link businesses with their customers, suppliers, and employees. Increasingly, your customers will have rich access to a universe of alternatives, your suppliers will exploit direct access to your customers, and your competitors will pick off the most profitable parts of your value chain. Your competitive advantage is up for grabs.

To prepare corporate executives and entrepreneurs alike for a fundamental change in business competition, Evans and Wurster expand and illuminate groundbreaking concepts first explored in the award-winning Harvard Business Review article "Strategy and the New Economics of Information," and present a practical guide for applying them. Examples span the spectrum of industries--from financial services to health care, from consumer to industrial goods, and from media to retailing. Blown to Bits shows how to build new strategies that reflect a world in which richness and reach go hand in hand and how to make the most of the new forces shaping competitive advantage.

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The new economics of information is blowing apart the foundations of traditional business strategy. According to Blown to Bits, your business definition, industry definition, and competitive advantage are simultaneously up for grabs. Evans and Wurster argue that with the spread of connectivity and common standards, your customers will increasingly have rich access to a universe of alternatives, your suppliers will exploit direct access to your customers, and focused competitors will pick off the most profitable parts of your value chain. With an uncompromising clarity and vivid examples, Blown to Bits is targeted squarely at today's practicing business and corporate leaders. This groundbreaking book shows how to build new strategies that reflect the new economics of information, and explains how to take advantage of the forces shaping today's competitive advantage.

Customer Reviews:

4 out of 5 stars "New economics of information" or new business of information?.......2007-01-29

"Blown to Bits" is a book about the "new economics of information technology" and its impact on businesses. The "morals" of the story include the fact that traditional business entities are increasingly being destroyed by newer and technology-based competitors. The destruction is happening because some old-style firms, after years of dominant positions in the market, have rested too comfortably on their laurels, unaware of emerging competition. Other firms are simply locked-in old technologies either because their investments are irreversible, or because changing old models of doing business may hurt stakeholders without guaranteeing future success.

The preceding statement suggests the difference between the "economics of information" and the "economics of things". Things and information are wed, but the marriage is fracturing, signaling an impending separation. The separation brings things and information is sharp competition, which increases the market value of information and tends to reduce the market value of things. The ensuing tradeoff between the quality of information (richness) and the quantity of information (reach) determines technical capability (production possibilities curve). However, with the value of information rising relative to the value of things, it becomes easy for "enablers" such as internet connectivity and standardized dissemination to shift the production possibilities frontier outward. The shift represents deconstruction defined as the "dismantling and reformulation of traditional business structures" (p. 39).

The flow of information in deconstructed enterprises is decentralized and orderly chaotic, rather than hierarchical. The benefit of deconstruction is the shifting out of the richness-reach tradeoff constraint; the corresponding cost is vulnerability and how to assess the level of vulnerability. Here the book does a good job of discussing possible outcomes, all of them indicating that deconstruction poses significant challenges for the incumbent.

As deconstruction succeeds, both richness and reach increase, which in turn permits disintermediation. So-called "navigators" replace traditional intermediaries which tend to reduce information, but with internet access and speedy information delivery, consumer surpluses rise. This is evident from the PC industry where consumers have gained as sales have shifted from the salesperson, to local superstores, to telephone orders, and now internet shopping.

Again with complete deconstruction competition comes to stand on three legs: richness and reach of information, and affiliation with consumers. Here dedicated communication lines replace old-style communication hierarchies. Intermediaries vanish and opportunities for outsourcing increase with all the pros and cons this implies. Moreover, once we change the supply chain, changing the organization is a natural consequence. The effect of organizational change on richness, reach, and affiliation has important implications for ownership, risk profile, control, as well as employment. Whether such implications are good or bad depends on the response of a business to organizational change. The author offers interesting concepts here like fluidity, flatness, and trust.

The book concludes with a brief chapter on what is needed to manage the deconstruction programs: new principles and new leadership.

This is clearly a creative effort - although it occasionally sounds preachy. Some examples like how Dell (the company maker) dealt with change are perfect; other examples like Silicon Valley may have been good during the dotcom years. By "new economics of information technology" the book really means "new business of information technology". If I am correct, it is easy to understand why the book does not mention groundbreaking work on the economics of information by Nobel Prize economists like Joseph Stiglitz, Michael Spence, and George Akerlof, even where it refers to information asymmetries. Regardless, I would still recommend this book.

Amavilah, Author
Modeling Determinants of Income in Embedded Economies
ISBN: 1600210465

4 out of 5 stars A knowledge economy classic.......2006-01-27

Traditionally, companies have had to focus their information strategy on either richness or reach.

Richness is a measure of the quality of the information. Richness concerns six aspects of information:
· Bandwidth: how much information can be moved in a given time.
· Customization: the degree to which the information can be personalized.
· Interactivity: the level of exchange possible between groups of people based on the size of the group.
· Reliability: reliability of information decreases with an increase in the size of the group in which it is exchanged.
· Security: a measure of the sensitivity of the information.
· Currency: a measure of how up-to-date the information is.

Reach is the number of people exchanging information. In traditional business, companies have had to compromise, sacrificing richness for reach, or reach for richness. However, the advent of the Internet, say the authors, has blown this traditional understanding of managing information to bits.

The compromises and trade-offs that existing companies have had to make between richness and reach, make them vulnerable to new competitors who are able to utilize the internet to step entirely outside of the richness/reach dichotomy. Until recently it has been impossible to share very rich information with as many people as one likes. The Internet has radically altered this equation. The consequences of unbundling information from its carrier, however, can be devastating for existing industries. The authors call this process Deconstruction. They outline four steps to understanding how deconstruction will play out in a particular industry:

1. Examine how informational economics shape your industry.
2. Consider how new technologies can shift those existing structures.
3. Analyze how the various players in the business system could create economic value as a consequence of those changes.
4. Lead the transition from the old business to the new one.

4 out of 5 stars Learn from the past & avoid being swept-away by E-commerce 2.......2005-04-06

Although tempered by the DotCom bust, information technology is still very real and continues to shake up industry after industry, and an untold number of companies are being swept-away by the resulting riptides. Clearly written and tough-minded, Blown to Bits is required reading for entrepreneurs, and others wanting to transform their companies before it's too late.

Chapter 1: A Cautionary Tale
Chapter 2: Information and Things
Chapter 3: Richness and Reach
Chapter 4: Deconstruction
Chapter 5: Disintermediation
Chapter 6: Competing on Reach
Chapter 7: Competing on Affiliation
Chapter 8: Competing on Richness
Chapter 9: Deconstructing Supply Chains
Chapter 10: Deconstructing the Organization
Chapter 11: Monday Morning

Opportunities are everywhere. The problem is transforming ideas into reality. Blown to Bits is a hard-hitting book that will definitely open your eyes. The New Economy is literally pushing aside old line companies in favor of dynamic, new enterprises. Everyone aspiring to be an entrepreneur should read this book or risk climbing the wrong mountain.

Michael Davis, Editor - Byvation

4 out of 5 stars A valuable e-business classic - but lacks an epilogue.......2004-08-31

This book is an important e-business classic. But despite the authors' clever recommendations, an epilogue is missing, as the Internet revolution they announced did not materialise. The Internet EVOLUTION, however, lives on.

Blown to Bits is about the consequences of the Internet for businesses.

The most important conclusion in the book is that the combination of increased bandwidth, global interconnected electronic network, faster computers and open standards are abolishing the requirements up to now of balancing information reach with information richness.

One example is the alternative media that a company can select when potential customers are targeted. Newspaper ads can reach a broad audience with a limited and static message. At the other end of the scale, a personal meeting with the customer gives the opportunity for deep, detailed and interactive information.

Businesses' supply chains include the same balancing act. When firms do business, the number of partners is inversely correlated to the richness in the information of the interchange.

The Internet removes this balancing act because you suddenly can reach many partners without compromising on the level of detail and complexity of the information (vast reach AND vast richness).

According to the authors, the consequence is that the value chain is blown to bits. They call it deconstruction, which happens when the things economy increasingly is separated from the information economy. "Information is the kit that binds the value chains and supply chains". But the kit is eroding. Information is no longer embedded in the physical units. The economy for physical things and the economy for information are fundamentally different. Unlike physical assets, information (an idea, illustration, checklist, article, etc.) can be reproduced costless infinitely. And where things are worn out, information remains their original form.

Blown to bits contains a wealth of well-described cases like newspapers, banks, car dealers, stock brokers, computer hardware and last not least Encyclopaedia Britannica. In addition, the book includes many interesting text boxes with questions the reader can use for further consideration.

In the bright light of hindsight!
Blown to bits was published in the roaring heydays of the dot-com wave ... and it shows. In 2001, two years after Blown to bits was published, the authors admitted their mistakes in an article for their employer, Boston Consulting Group. They summarised the evolution:
1) It is increasingly clear that the new economy is not displacing the old one. Instead the old is in the process of transforming itself from within.
2) The Internet is NOT proving to be a disruptive technology (i.e. characterised by eliminating the advantages for existing market players). Instead, incumbents are using it to challenge their own business models.
3) Information does not, in general, "want to be free"; instead, intellectual property rights are being extended.

This does not imply that the Internet won't change a lot. Nor can we all can return safely to the good old ways of doing business. Rather, it means that all incumbents have got a second chance to get e-business right.

This conclusion concurs with the view of strategy professor Michael Porter (quoted August 2001 in Business Week)
"We need to see the Internet as complementary to other things the company does rather than contradictory or cannibalistic. That was a really fundamental mistake that many people made. They assumed that this was a disruptive technology that existing companies could not embrace as efficiently as a new company coming in with a clean sheet of paper.

And Porter concludes: "The Internet as a family of technologies will have a very powerful effect on operational effectiveness. We'll see deeper integration among service, sales, logistics, manufacturing, and suppliers."

Peter Leerskov,
MSc in International Business (Marketing & Management) and Graduate Diploma in E-business

1 out of 5 stars Internet Hype.......2003-12-10

The authors must be embarrassed. But they are probably too busy on their next bogus book full of more mananagement consulting buzzspeak and claptrap.
"Blown to Bits"?--perhaps they were referring to the bursting of the Internet bubble??
Managing Interactively: Executing Business Strategy, Improving Communication, and Creating a Knowledge-Sharing Culture
Average customer rating: 5 out of 5 stars
  • Packed with mind-expanding ideas
  • Highly recommended.
Managing Interactively: Executing Business Strategy, Improving Communication, and Creating a Knowledge-Sharing Culture
Mary E. Boone
Manufacturer: McGraw-Hill
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Binding: Hardcover

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ASIN: 0071358668

Book Description

Based on numerous interviews with top CEOs and other professionals, Managing Interactively helps readers become well-versed communicators in today’s global, technologically focused organizations. Best-selling author Mary Boone examines the techniques and issues that surround clear and effective communication skills in the rapidly changing digital environment and presents provocative new ideas that will help readers address today’s communication challenges. Distilling the experience of top executives into easily applied techniques, each chapter features actual stories from expert communicators who have learned how to successfully adapt their communication strategies to today’s technologies. Managing Interactively is a must-have for anyone facing the communication challenges of today’s volatile business world.

Customer Reviews:

5 out of 5 stars Packed with mind-expanding ideas.......2001-03-21

Speaking as a corporate communication professional, I can honestly say this is the most stimulating business book I've read. The premise is that organization leaders must go beyond simply seeking buy-in from their employees to a more iterative, interactive (and, ultimately, much more inspiring and effective) process of continually reinventing the organization. This argument is supported with great examples and enough detail to be actionable.

5 out of 5 stars Highly recommended........2000-12-29

Mary Boone has authored a wonderful resource for implementing a knowledge-sharing culture in the Enterprise. Things to pay special attention to in the book include the ten key competencies for mastering new methods of communication and management, her insightful analysis of trends and obstactles affecting corporate communication, and the way she uses interviews with CEOs and executives to show you how others have implemented effective collaborative strategies.

On the lighter side of things, read her story about "George" in the "Get Over Yourself" chapter. She uses this story to point out how personality differences can be a show stopper to implementing innovation and promoting creativity. Furthermore, she explains how collaborative technologies can help bypass some of these differences.
Wellsprings of Knowledge
Average customer rating: 4 out of 5 stars
  • Well written book on knowledge creation
  • A very worthwhile read.
Wellsprings of Knowledge
Dorothy Leonard-Barton , and D. Leonard-Barton
Manufacturer: Harvard Business School Press
ProductGroup: Book
Binding: Hardcover

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ASIN: 0875846122

Book Description

Wellsprings of Knowledge focuses on the knowledge-creating activities and behaviors that managers guide, control, and inspire: developing problem-solving skills; experimenting to build for the future; integrating information across internal project and functional boundaries; and importing expertise from outside the firm. Since not all knowledge creates competitive advantage, the author helps managers understand what constitutes a core capability for their firm, and which non-strategic capabilities can be jettisoned or outsourced.

Download Description

Focuses on the knowledge-creating activities and behaviors that managers guide, control, and inspire: developing problem-solving skills; experimenting to build for the future; integrating information across internal project and functional boundaries; and importing expertise from outside the firm. Since not all knowledge creates competitive advantage, the author helps managers understand what constitutes a core capability for their firm, and which non-strategic capabilities can be jettisoned or outsourced.

Customer Reviews:

4 out of 5 stars Well written book on knowledge creation.......2001-07-09

Professor Barton has written an extremely readable book on a very imporotant topic, knowledge creation. Now a days, knowledge has become a buzz word in alomost every sphere of economic activities. But what does it mean? What does it take to create knowldege? This book addresses such questions. Barton has done important research on the subject and has produced the book with some new concepts that are extremely important in management. Her idea of "core rigidity" is indeed something every senior executive should think about.

4 out of 5 stars A very worthwhile read........1998-07-27

This book would serve both seasoned knowledge practioners and those new to the field equally well. The writing is clear and crisp, and the content is well organized. I highly recommend this book for anyone charged with implementing knowledge strategies or at all interested in the topic.
The Knowledge Management Toolkit: Orchestrating IT, Strategy, and Knowledge Platforms (2nd Edition)
Average customer rating: 4 out of 5 stars
  • An outstanding practical KM book
  • Black on Dark Grey
  • Excellent Book for KM practitioners
  • This book is Weak
  • Academic text, adn some practical advice
The Knowledge Management Toolkit: Orchestrating IT, Strategy, and Knowledge Platforms (2nd Edition)
Amrit Tiwana
Manufacturer: Prentice Hall PTR
ProductGroup: Book
Binding: Hardcover

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ASIN: 013009224X

Customer Reviews:

5 out of 5 stars An outstanding practical KM book .......2007-09-26

Fot the people wuo is involved with KM, you may have read a lot of information about it. KM is a complex and theoretical topic, with a lot of theory. This book takes yoy step by step, since conceps to implementation, helping you with a KM CD that has usefull tools for the KM practice.

Luis Iván de la Fuente

1 out of 5 stars Black on Dark Grey.......2007-08-18

This book was purchased for a university course.

It appears that the charts, tables and graphical headings were in colour at some stage, but this edition/printing is all in black and white. The result is black text on dark grey background on all the charts and tables.

Rather unpleasant.

5 out of 5 stars Excellent Book for KM practitioners.......2004-04-22

This is a book that makes a good balance between theory and practice. It presents a complete step by step guide to implement KM in your organization.

I recommend it for people who are in charge of a Knowledge Management Project or defining a KM strategy for their organizations. Is not an only "theory" book like most text or articles on knowledge management.

Illustrative book with templates, checklists that can help you organize your KM project.

Cesar Castillo

1 out of 5 stars This book is Weak.......2003-04-13

This book is a poor application of the KM subject. It has non-sensical terms like "knowledge management server" that would only make sense to a Boeing engineer...

4 out of 5 stars Academic text, adn some practical advice.......2002-03-23

Most texts on knowledge management are strictly theory. This is one of the few that I have seen that has taken a "hands on" approach to KM. Certainly a lofty goal, and the author does a good job trying to reach it, but still falls somewhat short.

The diagrams, checklists, and templates are thought-provoking, and will help you design YOUR KM program. Full lifecycle, thorough, and plenty of case studies. Overall, I'm quite pleased with its content.

One will almost immediately notice the research and writing style--the author is obviously from the academic world.
Super-Flexibility for Knowledge Enterprises
Average customer rating: 4.5 out of 5 stars
  • Excellent in both style and substance
  • A rigorous conceptualization
Super-Flexibility for Knowledge Enterprises
Homa Bahrami , and Stuart Evans
Manufacturer: Springer
ProductGroup: Book
Binding: Hardcover

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ASIN: 3540205764

Book Description

Business enterprises are transforming their core practices in the digital age. The emerging imperative is to become super-flexible, in order to thrive, or, at least survive, in volatile environments. Super-flexibility refers to the ability to be agile and versatile, like an entrepreneurial company, coupled with the capacity to remain robust and resilient, much like an established company. Super-flexible enterprises move swiftly, manage for the moment, and ride successive waves of technological innovation, while providing a few enduring anchors of stability and cohesion.

This book details how knowledge enterprises can harness uncertainty by becoming super-flexible. Based on over 20 years of practical experience in Silicon Valley, the authors present conceptual frameworks, illustrative examples and practical lessons for strategizing, organizing and managing knowledge-based enterprises in turbulent settings.

Features

* Combines theoretical concepts with practical lessons

* Addresses the challenges facing the new generation of entrepreneurial, knowledge-based companies

* Details how established enterprises can learn from Silicon Valley in order to adapt to new realities and how they can harness emerging opportunities

* Distills 20 years of field research and practical experience with a diverse range of tech companies in Silicon Valley.

Customer Reviews:

5 out of 5 stars Excellent in both style and substance.......2005-05-17

This is a crisply written, elegant book that analyses and describes the practices of silicon valley in a way that is at once readable, informative, and inspirational. In less than 200 pages, the authors describe (with entertaining and instructive examples interspersed) the silicon valley ecosystem. This ecosystem has been resiliant through the ups and downs of the past 20 years, and has been the engine behind the productivity of the US economy.

It is said that if you really know your stuff, you can describe it simply and clearly. Bahrami and Evans know their stuff. They have lived and breathed with the creators of silicon valley for 20+ years, and the book is peppered with insights and personal anecdotes, and quotes from personal conversations with some of the legends of silicon valley.

This is a book that would be equally applicable to the academic, the educator, and the entrepreneur. This is a must read for communities outside silicon valley that have wrestled over how to create entrepreneurial energy in their midst (European and Asian governments come to mind). The formula for success is spelled out (though how to get there is less clear).

I found the book to be particularly good at surfacing broadly applicable principles. The phrase they coin, super-flexibility, is expressive and right-on. The impressive bibliography shows they have done their homework.

This book is a good read: well-written, fast paced, analytical and anecdotally rich. It fills a real need. Though I have lived in silicon valley for almost 3 decades, I learned a lot by reading it, and would recommend it broadly.

4 out of 5 stars A rigorous conceptualization.......2004-12-23

This is a mind-blowing book, bulit on the authors 20-years experience. I would recommend this book to those with a research orientation. Read it, and u will find it really offers an integrated view of flexibility better than any one else. The only drawback lies with weak applications of managerial mechanisms.
Governance of the Extended Enterprise: Bridging Business and IT Strategies
Average customer rating: Not rated
    Governance of the Extended Enterprise: Bridging Business and IT Strategies
    IT Governance Institute
    Manufacturer: Wiley
    ProductGroup: Book
    Binding: Hardcover

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    ASIN: 047133443X

    Book Description

    Discover how to implement an effective IT governance structure for the long-term success of an extended enterprise

    IT is no longer an enabler of corporate strategy, it is now the key element of corporate strategy. Governance of the Extended Enterprise explores how some of the world's most successful enterprises have integrated information technology with business strategies, culture, and ethics to optimize information value, attain business objectives, and capitalize on technologies in highly competitive environments.

    Providing a process for change and a governance model, Governance of the Extended Enterprise encompasses the latest emerging practices from major information and knowledge businesses, providing a major new knowledge resource for enterprises. It also opens up new avenues of practice in strategy setting, enterprise management, control assessment, and risk management.

    From sales-force automation to workgroup collaboration, forms processing to knowledge management systems, customer service to technical support, Governance of the Extended Enterprise will help readers improve IT governance in all facets of their organization.

    Download Description

    Globalization and worldwide communications have overridden national boundaries. In many markets, the effect of global financial interdependence (governmental, political, and business) is now so interconnected that they must be considered with almost any decision being made. Governance in the Extended Enterprise shows how successful enterprises have integrated information technology and business strategies, culture, and ethics in order to optimize information value, attain business objectives, and capitalize on technologies even in highly competitive environments.
    Executive Strategy: Strategic Management and Information Technology
    Average customer rating: Not rated
      Executive Strategy: Strategic Management and Information Technology
      Frederick Betz
      Manufacturer: Wiley
      ProductGroup: Book
      Binding: Hardcover

      Strategy & CompetitionStrategy & Competition | Management & Leadership | Business & Investing | Subjects | Books
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      ASIN: 047138402X

      Book Description

      A modern theory of executive strategy for the information age

      The information revolution has radically transformed virtually every aspect of business today. Yet, no book has fully addressed its impact on strategic management-until now. In Executive Strategy: Strategic Management and Information Technology, Frederick Betz builds on his pioneering work concerning the management of technical innovation to explore the powerful relationship between traditional strategic management and today's computer and communications technologies.

      By adapting established strategy-related concepts and processes to the strategic management challenges faced by companies in the information age, this book offers readers the background they need to guide processes ranging from the creation of strategic business models and the development of comprehensive planning scenarios to the strategic management of business diversification and the formulation of information strategy.

      Concepts are developed with a survey of the older business literature on strategy and the newer information strategy literature, and illustrated by a wealth of new technology and e-commerce-related case studies. The case studies, presented in the book and on its accompanying Web site (www.execstrat.com), are drawn from leading companies such as Apple Computer, Pixar, AOL Time Warner, and Amazon.com.

      From the Internet and e-commerce to the role of computer-aided tools such as inventory control and project management software, the world of information technology is filled with innovations that have crucial ramifications for the strategic management of every business. This book equips present and future engineering and business professionals with the road map they need to help steer the modern organization skillfully through the twists and turns of this new and exciting business landscape.
      The Guru Guide to the Knowledge Economy: The Best Ideas for Operating Profitably in a Hyper-Competitive World
      Average customer rating: 1 out of 5 stars
      • Don't Buy This Book
      The Guru Guide to the Knowledge Economy: The Best Ideas for Operating Profitably in a Hyper-Competitive World
      Joseph H. Boyett , and Jimmie T. Boyett
      Manufacturer: Wiley
      ProductGroup: Book
      Binding: Hardcover

      Strategy & CompetitionStrategy & Competition | Management & Leadership | Business & Investing | Subjects | Books
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      ASIN: 0471390852

      Book Description

      An easy-to-follow guide to understanding some of business's most important ideas and best practices
      Most business readers don't have time to read every book they'd like for inspiration and guidance. This follow-up to the sleeper success, The Guru Guide(TM), makes it possible to sample the best ideas of leading business thinkers. The Guru Guide(TM) to the New Economy is a clear, concise, and informative guide to the business topics that relate to the new business environment, including electronic commerce, customer relationship management, knowledge management, globalization, and business ethics. Gurus to be profiled include Stan Davis and Chris Meyer, authors of Blur: The Speed of Change in the Connected Economy; Rosabeth Moss Kanter, author of World Class: Thriving Locally in the Global Economy; and Don Pepper, coauthor of The One-to-One Future and Enterprise One-to-One.
      Joseph H. Boyett and Jimmie T. Boyett (Alpharetta, GA) are cofounders of Boyett & Associates, a consulting and research firm that specializes in helping companies implement state-of-the-art management and organizational practices. Joseph and Jimmie Boyett are the coauthors of Beyond Workplace 2000 and The Guru Guide(TM) (0-471-38054-7) (Wiley).

      Customer Reviews:

      1 out of 5 stars Don't Buy This Book.......2007-01-11

      Spend your money elsewhere; other than the title, this isn't worth the paper it's written on.

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