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Enabling Knowledge Creation: How to Unlock the Mystery of Tacit Knowledge and Release the Power of Innovation
Georg von Krogh , Kazuo Ichijo , and Ikujiro Nonaka Manufacturer: Oxford University Press, USA ProductGroup: Book Binding: Hardcover Similar Items:
ASIN: 0195126165 |
Book Description
When The Knowledge-Creating Company (OUP; nearly 40,000 copies sold) appeared, it was hailed as a landmark work in the field of knowledge management. Now, Enabling Knowledge Creation ventures even further into this all-important territory, showing how firms can generate and nurture ideas by using the concepts introduced in the first book. Weaving together lessons from such international leaders as Siemens, Unilever, Skandia, and Sony, along with their own first-hand consulting experiences, the authors introduce knowledge enabling--the overall set of organizational activities that promote knowledge creation--and demonstrate its power to transform an organization's knowledge into value-creating actions. They describe the five key "knowledge enablers" and outline what it takes to instill a knowledge vision, manage conversations, mobilize knowledge activists, create the right context for knowledge creation, and globalize local knowledge. The authors stress that knowledge creation must be more than the exclusive purview of one individual--or designated "knowledge" officer. Indeed, it demands new roles and responsibilities for everyone in the organization--from the elite in the executive suite to the frontline workers on the shop floor. Whether an activist, a caring expert, or a corporate epistemologist who focuses on the theory of knowledge itself, everyone in an organization has a vital role to play in making "care" an integral part of the everyday experience; in supporting, nurturing, and encouraging microcommunities of innovation and fun; and in creating a shared space where knowledge is created, exchanged, and used for sustained, competitive advantage. This much-anticipated sequel puts practical tools into the hands of managers and executives who are struggling to unleash the power of knowledge in their organization.Customer Reviews:
Documented and thoughtful.......2004-04-16
Knowledge Enabling not KM !!.......2002-06-18
However, this book is likely to disturb people who have read and formed ideas about KM by reading works of the American thought leaders.
In the start of the book the authors try and make the difference explicit.
In a passage titled "what's wrong with knowledge management?" they spell it out :
Pitfall I: KM relies on easily detectable, quantifiable information.
Pitfall II: KM is devoted to the manufacture of tools.
Pitfall III: KM depends on a Knowledge Officer.
While the premises of Knowledge Enabling and Creation are:
Premise I: Knowledge is justified true belief, individual and social, tacit and explicit.
Premise II: Knowledge depends on your perspective.
Premise III: Knowledge Creation is a craft , not a science.
The authors reiterate that organizational Knowledge Creation involves five main steps :
1. Sharing tacit knowledge
2. Creating concepts
3. Justifying concepts
4. Building a prototype
5. Cross-leveling knowledge.
To facilitate this the following 5 enablers need to be in place :
1. instill a knowledge vision
2. manage conversations
3. mobilize knowledge activits
4. Create the right context
5. Globalize local knowledge
The book is rich in case studies which show how different companies that follow these concepts are growing in leaps and bounds and innovating over others who remain stuck in the KM paradigm.
The authors note that in the Knowledge journey companies can be mapped in 3 phases, which might or might not be sequential.
1. The Risk Minimisers , whose focus is capturing and locating knowledge. The tools they use are data warehousing, datamining, Yellow pages, IC-Navigator, Balanced Scorecard, Knowledge Audits, IC-Index, Business Information Systems, Rule-based systems [these firms still view knowledge as a resource that needs to be collected and managed]
2. The Efficiency Seekers, who focus on transferring and sharing knowledge. The tools they use are internets, intranets, Lotus Notes/Groupware, Networked organization, knowledge workshops, knowledge workbench, Best Practice Transfer, Benchmarking, Knowledge-gap analysis, Knowledge sharing culture, Technology transfer units, Knowledge transfer units, Systems Thinking
3. The Innovators who enable Knowledge creation are typically those who embrace a knowledge vision, managing conversations, creating the right context, mobilize knowledge activists, globalize local knowledge, professional innovation networks, new organizational forms, New HRM-systems, new corporate values, project management systems, corporate universities, communities and storyboards.
Highly Recommended!.......2001-03-21
Sustainable advantage through knowledge enabling.......2000-06-05
This book is a clear showcase of these elements. It provides a profound yet pragmatic guidance on the road to becoming a learning organisation. Where capturing & locating, and transferring & sharing knowledge are essential in achieving competitive advantage through knowledge, the real source of sustainable advantage is, as the authors claim, the continuous creation of new knowledge, as a result of developing a strategic vision and an enabling organisation and culture to realise that (evolving) vision.
Being involved in implementing a number of the concepts in our organisation, I am convinced this book provides many ideas and tools that will help today's corporate world in reshaping our business for the knowledge economy.
Highly recommended!
Focus on knowledge creation, but what about integration?.......2000-05-30
On the positive side, you will find that: 1) Lots of issues that were barely touched upon in Nonaka's preceding book are described in further detail. 2) The book is very well written and the tone is accsible to both academic and non-academic readers. 3) the concept of BA is elucidated in further detail Readers who do not follow academic research journals might find that an interesting extension. 4) A link between strategy and KM is well illustrated. For businesses, KM is of little value if there are no results. The authors describe how to look for those results (or in lay terms, ROI). Academic readers will also find Nonaka's recent paper in a recent issue of Organization Science (2000) to be of much interest. Academic readers must also realize that the approach here seems to be "post modern," and indeed quite qualitative in the European research tradition.
To sum my opinion, this book is a worthy addition to the bookshelves; but, it is not to be read without reading Nonaka's preceding book "The Knowledge Creating Company." A word of warning is in order: Academic readers will enjoy this title however, managerial readers might find it a little heavy and abstract. Indeed, this book stands out of the crowd with three authors who are well respected in the American research circles---consequently, its high overall quality comes as no surprise. Recommended.
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Empowerment Evaluation: Knowledge and Tools for Self-Assessment and Accountability
Manufacturer: Sage Publications, Inc ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 076190025X Release Date: 1995-10-25 |
Book Description
"This valuable edited volume provides the foundations of empowerment evaluation by outlining its philosophy, theoretical frameworks, useful tools, basic steps, and lessons learned." --The Evaluation Exchange Short version of copy This outstanding group of evaluators from academia, government, nonprofits, and foundations explores empowerment evaluation, a method for using evaluation concepts, techniques, and findings to foster improvement and self-determination. Empowerment Evaluation begins with an in-depth examination of this type of evaluation as it has been adopted in academic and foundation settings. The book then highlights the role empowerment evaluation has played in the U.S. Department of Health and Human Services' substance abuse prevention programs. The contributors also provide down-to-earth tools and technical assistance needed to conduct empowerment evaluation. This volume concludes with themes that emerge from the chapters and recommendations concerning next steps. This serves to strengthen the links between empowerment evaluation and community capacity building. Long version of copy This outstanding group of evaluators from academia, government, nonprofits, and foundations explores empowerment evaluation, a method for using evaluation concepts, techniques, and findings to foster improvement and self-determination. Empowerment Evaluation begins with an in-depth examination of this type of evaluation as it has been adopted in academic and foundation settings. The book then focuses on the various contexts in which empowerment evaluation is conducted, ranging from resistant environments (in which significant effort is required to move from passive-compliance orientations) to responsive environments (that already have a tradition of self-determination and community organizing). Interesting highlights concerning the role empowerment evaluation has played in the U.S. Department of Health and Human Services' substance abuse prevention programs are detailed throughout the book. The contributors also provide down-to-earth tools and technical assistance needed to conduct empowerment evaluation. This volume concludes with themes that emerge from the chapters and recommendations concerning next steps. This serves to strengthen the links between empowerment evaluation and community capacity building. Empowerment Evaluation is of special interest to students and professionals in evaluation, research methods, education, sociology, psychology, marketing, educational administration, management, public health and substance abuse. This book gives readers down-to-earth tools and the technical assistance needed to conduct empowerment evaluation.
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The Performance Consultant's Fieldbook: Tools and Techniques for Improving Organizations and People (Essential Knowledge Resource)
Judith Hale Manufacturer: Pfeiffer ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 0787985341 |
Book Description
The Performance Consultant’s Fieldbook will help trainers, training managers, and internal and external consultants working in partnership with clients to identify barriers to performance, explore a suite of solutions, and work collaboratively to get new procedures, technology, behaviors, and ideas adopted. Step-by-step, the book details the techniques you need to conduct performance interventions and offers a customizable collection of worksheets, flowcharts, planning guides, and job aids. It provides practical guidance and proven tools to help analyze an organizational environment, diagnose performance problems, identify barriers to performance, select appropriate interventions, and measure intervention success.Customer Reviews:
Perfect for a beginner in consulting.......2007-01-09
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Knowledge Management Tools and Techniques: Practitioners and Experts Evaluate KM Solutions
Madanmohan Rao Manufacturer: Butterworth-Heinemann ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 0750678186 |
Book Description
Knowledge management (KM) - or the practice of using information and collaboration technologies and processes to capture organizational learning and thereby improve business performance - is becoming one of the key disciplines in management, especially in large companies. Many books, magazines, conferences, vendors, consultancies, Web sites, online communities and email lists have been formed around this concept.Download Description
This practical book focuses on the vast offerings of KM solutions-technology, content, and services. The focus is not on technology details, but on how KM and IT practitioners actually use KM tools and techniques. Over twenty case studies describe the real story of choosing and implementing various KM tools and techniques, and experts analyse the trends in the evolution of these technologies and tools, along with opportunities and challenges facing companies harnessing them. Lessons from successes and failures are drawn, along with roadmaps for companies beginning or expanding their KM practice.
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Learning, Creating, and Using Knowledge: Concept Maps(tm) As Facilitative Tools in Schools and Corporations
Joseph D. Novak Manufacturer: Lawrence Erlbaum ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 0805826262 |
Book Description
This book recognizes that in today's "information society" the future of economic well-being rests upon the effectiveness of schools and corporations to empower their people to be more effective learners and knowledge creators. The volume is organized around five factors involved in every educational event: the learner, the teacher, knowledge, the context, and evaluation. Each is discussed from both theoretical and pragmatic perspectives. Concept maps are used extensively to illustrate key ideas from learning theory, theory of knowledge, and instructional theory, as well as to give concrete examples. Rote learning, still common in many schools and universities today, is shown to be ineffective for achieving the goals of individuals and society in an era when creative production of new knowledge is at a premium. Throughout the volume, effective management is shown to be dependent upon the same factors as effective teaching.
Customer Reviews:
In Education - you should read this........2001-11-24
The culmination of a 40-year career in knowledge creation........1999-01-18
But this book is not simply for professors and other members of the "intellectual elite." It is first and foremost a helpful guide to teachers, students, business managers and healthcare workers who want to succeed in the competitive arena of the "knowledge age."
Perhaps the most important contribution Novak makes is his careful description [and multiple examples] of concept mapping and V diagramming as tools for facilitating learning, understanding and knowledge creation. Unlike many "recipes" and "panaceas" offered by others, Novak cites numerous studies that provide very strong support for the use of these powerful "metacognitive" tools.
This book is an extraordinarily important contribution to efforts that seek to empower people to become meaningful learners and knowledge makers. It should be read by every college student, every teacher, and by all those charged with managing knowledge professionals.
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Visualizing Argumentation: Software Tools for Collaborative and Educational Sense-Making (Computer Supported Cooperative Work)
Chad S. Carr Manufacturer: Springer ProductGroup: Book Binding: Paperback Similar Items: Accessories:
ASIN: 1852336641 |
Book Description
Computer Supported Argument Visualization is attracting attention across education, science, public policy and business. More than ever, we need sense-making tools to help negotiate understanding in the face of multi-stakeholder, ill-structured problems. In order to be effective, these tools must support human cognitive and discursive processes, and provide suitable representations, services and user interfaces. Visualizing Argumentation is written by practitioners and researchers for colleagues working in collaborative knowledge media, educational technology and organizational sense-making. It will also be of interest to theorists interested in software tools which embody different argumentation models. Particular emphasis is placed on the usability and effectiveness of tools in different contexts.Customer Reviews:
Comments on Visualizing Argumentation.......2006-02-28
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Building the Knowledge Management Network: Best Practices, Tools, and Techniques for Putting Conversation to Work
Cliff Figallo , and Nancy Rhine Manufacturer: Wiley ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 047121549X |
Book Description
A complete set of best practices, tools, and techniques for turning conversations into a rich source of business informationCustomer Reviews:
Does not mention wiki...note publishing date of 2002!!.......2005-12-30
Powerful book.......2002-10-18
I thoroughly enjoyed this book. It was written in a conversational tone, and pulled together all the different pieces I've been reading in many sources. It starts with a brief history of knowledge sharing/conversation/communications which I found fascinating (and I am not a history buff!). Nancy & Cliff compared the anti-conversational attitudes of the Scientific Management during the Industrial Age, showed how the Hawthorne Studies caused the shift from the organization to the worker, and information systems. With the emergence of computer networks, the knowledge explosion has shown no sign of abating.
They discussed how the lessons of the pioneers of early communities such as the WELL assisted communities of today to flourish. Trust became communities' foundation with open communications offering challenges to community managers/moderators/facilitators.
The authors' inclusion of quotes from the ideas of the "greats" in community building/managing and knowledge management (KM) such as Stephen Denning, Thomas Davenport, Etienne Wenger, Tom Peters, Michael Hammer and Howard Rheingold, among others offered powerful evidence to their premises. Throughout the book are helpful charts, checklists and other graphics.
A whole chapter was devoted to culture and the tools that enable differing cultures. They discussed the three relationships between people and content and the three dimensions of collaboration (the cornerstone of communities).
Another chapter was devoted to external stakeholders and customer relationship management (CRM). They touch on what new skills will be required to operate within online learning and knowledge sharing communities And they touch on what paths our technical future may take and how to integrate all these new technologies.
They see a "collaborative future" from within and without organizations, as globalization becomes more widespread. The day of hoarding knowledge towards power are over, long live the new king of collaboration! This book is for anyone who wants to start an online community and for those who want to reminisce about "the good ole days," for those who want to read about what the big companies are doing, and all in context. "Context" is a word near and dear to my heart-for so often we forget to put information in context, whether in conversation or training. Nancy and Cliff have completed a truly delightful read in their book. I highly recommend it!
Book Description
Gadgets, Games, and Gizmos is an innovative book that provides practical and original solutions to the impending boomer/gamer knowledge and skills transfer gap. The book outlines how gamer values such as the use of cheat codes, the love of gadgets, the need to play games, and the desire to be constantly connected can be used as methods for moving information from the heads of the boomers to the fingertips and gadgets of the gamers. As organizations begin to think strategically about how to attract, retain, and train new talent, this book, written by Karl Kapp, named one of 2007's Top 20 Most Influential Training Professionals by TrainingIndustry, Inc., will be an invaluable resource.Customer Reviews:
A Great Instructional Design Resource.......2007-09-28
A Valuable Resource.......2007-07-15
Kapp Kaptures Kritical Keys...Its About the Transfer of Knowledge.......2007-05-08
Gaming Culture Meets Learning Culture.......2007-04-24
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Assessing and Managing Earthquake Risk: Geo-Scientific and Engineering Knowledge for Earthquake Risk Mitigation--Developments, Tools, Techniques (Geotechnical, Geological, and Earthquake Engineering)
Manufacturer: Springer ProductGroup: Book Binding: Hardcover Similar Items: ASIN: 1402035241 |
Book Description
This book points out the need of a multidisciplinary approach in the field of risk assessment and management. It provides an overview of the problems, approaches and common practices directly related to earthquake risk mitigation and, in particular, to the preparation of earthquake emergency plans. Written by a team of specialists from different disciplines, the authors worked together extensively in order to create unity and continuity in the text as a whole. Each topic is illustrated with examples of actual applications taken from the bibliography – including websites with available relevant information. Case studies and information on some relevant international projects are given.
This work will be of interest to students and professionals with a basic education in geology, geophysics, geotechnical and civil engineering, system analysis, geography and architecture. It can be used as a textbook for a specialized post-graduate course on the topic.
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Fuzzy Modeling Tools for Data Mining and Knowledge Discovery (The Morgan Kaufmann Series in Data Management Systems)
Earl Cox Manufacturer: Morgan Kaufmann ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 0121942759 |
Book Description
Fuzzy Modeling and Genetic Algorithms for Data Mining and Exploration is a handbook for analysts, engineers, and managers involved in developing data mining models in business and government. As youll discover, fuzzy systems are extraordinarily valuable tools for representing and manipulating all kinds of data, and genetic algorithms and evolutionary programming techniques drawn from biology provide the most effective means for designing and tuning these systems.Customer Reviews:
nice match of fuzzy logic and genetic algorithms.......2005-10-16
One of the Worst Books Ever -- Deserves Negative Stars.......2005-09-22
4 stars for theory, but 3 stars for actual implementation details.......2005-09-12
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