Operations Management with Student CD-ROM

Book Description

Operations Management, 7/e surveys the field of operations in both the services and manufacturing sectors. Provides enhanced coverage from the strategies of designing a product or service, through the processes and systems of making and delivering the product, and controlling the operations. All the standard topics are covered with concepts and supporting examples, problems, cases, and appropriate current news clips and readings. Stevenson highlights the very important role Operations plays in today’s business world with concise coverage of concepts such as JIT, TQM, supply chain management with more thorough integration of services and increased use of real world examples. All basic quantitative techniques are presented, many in supplements that can be highlighted or bypassed depending on the course structure, and all are supported with step-by-step examples and solved problems, many including example solutions built into Excel spreadsheets. The text is the most widely adopted of any for the introductory course mainly due to the balanced coverage and clearly explained concepts.

Customer Reviews:

Operations Management with Student CD-ROM.......2006-03-09

This excellent reference book was purchased for use by my company's MBA Students as it was stipulated reading material. As such it became part of the Training and Development Library and overnight became the most requested book by our Young Executive Trainees and Middle Managers.
Eva Andrews
Training and Development Director
Post and Telecommunications of Kosovo, J.S.C.

Interesting Read.......2003-03-19

This book is an easy read, lots of pictures, examples w/ solutions and definitions give clear understanding with a follow-up example. If you're into operations, get this book!

authors think we have no brains.......2002-12-28

the book is written with a lot of unnecessary details that are just common sense. The exersises are ok but too much stuff that was not important

Easy text to follow.......2002-03-07

Used in MSCI classes. Easy text to follow with alot of examples, no case studies though. The most valuable item though is the student cd-rom. It's a great tool, especially the excel worksheets-which are easy to use. Explore the cd-rom and you'll know what I mean.

Fundamentals of Operations Management with Student CD-Rom

Average customer rating:

Fundamentals of Operations Management with Student CD-Rom
Mark M. Davis , Nicholas J. Aquilano , and Richard B. Chase
Manufacturer: Mcgraw-Hill College
ProductGroup: Book
Binding: Hardcover

General | Business & Investing | Subjects | Books

Operations Research | Management & Leadership | Business & Investing | Subjects | Books

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ASIN: 0072554576

Book Description

A major revision, Fundamentals of Operations Management, 4/e introduces students to the fundamental processes of managing and controlling a variety of operations. Davis' book addresses the increasing trend away from lengthy, highly quantitative texts toward more pragmatic, managerial issues that confront today's operations managers. There is increased coverage of service operations rather than the more traditional factory, or manufacturing approach. It's written in a style suited for non-majors who assume no prior background in the field of operations. Davis covers introductory and numerical examples and quantitative methods, but the main focus is on general concepts and applications. Unlike Stevenson, which focuses on the tools of operations management, Davis' approach to the subject is more conceptual or managerial.

Operations Management: Contemporary Concepts and Cases with Student CD-ROM

Average customer rating:

A good supplementary text

Operations Management: Contemporary Concepts and Cases with Student CD-ROM
Roger G Schroeder
Manufacturer: McGraw-Hill/Irwin
ProductGroup: Book
Binding: Paperback

General | Business & Investing | Subjects | Books

Operations Research | Management & Leadership | Business & Investing | Subjects | Books

Production & Operations | Management & Leadership | Business & Investing | Subjects | Books

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ASIN: 0073230588

Book Description

Operations Management: Contemporary Concepts and Cases, is an ideal book for the instructor seeking a short text with cases. This book employs a cross-functional perspective, appealing to non-majors and practical for use in an MBA level course in operations management. The size and price of the book also make the text attractive for the cross-functional curriculum where students are required to purchase more than one text. The cases offer variety in length and rigor; and several are from Harvard and Darden. This mix makes the book appropriate for both undergraduates and MBA students.

Customer Reviews:

A good supplementary text .......2006-01-26

Schroeder has written a very good broad,introductory text that can be effectively used in three different ways.The book can be used as an introduction to operations management for non business or liberal arts majors.The second way that the book can be used is as a supplement to the Knod-Schonberger book or the Stevenson book.The management case studies section at the end of the book is excellent .However, it is not recommended that this book be used as a core textbook in a formal operations management course in a business department curriculum unless the instructor intends to supplement the students reading with numerous technical handouts.For instance,a handout on basic cost-volume analysis must have already been digested by the student before he could make any sense out of the example or exercise problems in chapter 12(Facilities and Aggregate Planning). Shroeder may have assumed that the reader of his text will already have completely mastered many/most of the basic operations management tools and techniques.This should be the case in graduate level courses;the book would be a useful supplement in MBA courses.

Operations Management: Meeting Customer's Demands with Student CD-ROM

Average customer rating:

The best general undergraduate treatment of operations management-4.5 stars
Mixed - good survey and quan, weaker on soft subjects
Highly over-rated . Full of fluff

Operations Management: Meeting Customer's Demands with Student CD-ROM
Edward M Knod , and Richard Schonberger
Manufacturer: McGraw-Hill/Irwin
ProductGroup: Book
Binding: Hardcover

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Strategic Management and Business Policy (10th Edition)

ASIN: 0072460504

Book Description

This text provides a survey of the most innovative techniques and methods for managing operations in services and manufacturing. It presents all concepts with a real-world perspective based on the extensive global consulting work of the lead author, Dick Schonberger. This text is unique due to its customer-focused approach. Using the authors 15 principles as a framework for organizing the text This text stresses teamwork, quality, and customer service in both manufacturing and services, as well as traditional topics such as product and service design, purchasing, inventory, location and layout, and scheduling are also included. Quantitative coverage is de-emphasized.

Customer Reviews:

The best general undergraduate treatment of operations management-4.5 stars.......2006-01-26

Knod and Schonberger have written the best general text available on production/operations management at the undergraduate level.The text has very good chapters on Capacity Planning(aggregate capacity planning),Scheduling,Design(reliability and serviceability),Quality and process control(especially pp.318-322 on mean and range charts and pp.327-330 on process capability analysis),Inventory control,Timing(waiting lines and queues),and PERT.A minor weakness is that a discussion of the use of the Beta distribution in PERT analysis is omitted from the book.Anyone who covers this book throughly will be very well prepared to take senior level undergraduate courses and graduate level courses in operations management.

Mixed - good survey and quan, weaker on soft subjects.......1999-01-06

Fairly good survey book. Having an undergrad operations background, I found this book mirrored the strengths and weaknesses of a more detailed operations curriculum. Book is best in framework and quantitative model overviews, weaker on softer subjects like staffing, project management, & holistic quality.

Highly over-rated . Full of fluff.......1997-10-22

If your MBA professor offers Schonberger as the answer to 21st Century Operations Management, seek a transfer quick. Obsessed with a touchy-feeling "quality paradigm", there is not enough meat here to frighten off the most zealous vegetarian. The chapters on "managing projects" and "facilities management" are especially shallow.

Service Management: Operations, Strategy, and Information Technology with Student CD-Rom Mandatory Package

Average customer rating:

Melhor de melhores...
I've never read a book that sucks more than this one does
Its implementable, I used it so much it needed recovering

Service Management: Operations, Strategy, and Information Technology with Student CD-Rom Mandatory Package
James A Fitzsimmons , and Mona J Fitzsimmons
Manufacturer: McGraw-Hill/Irwin
ProductGroup: Book
Binding: Hardcover

General | Popular Economics | Business & Investing | Subjects | Books

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Operations Research | Management & Leadership | Business & Investing | Subjects | Books

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Certified MBA Exam Prep Guide
Operations Management 7th Edition

ASIN: 0072424192

Book Description

Service Management is the best-selling text in this market and includes compelling and current examples from the field of technology. The text has extensive coverage on global operations, and the need for continuous improvement in quality and productivity in the service industry. Service Management also does an excellent job of demonstrating how crucial functional areas of an organization such as marketing, strategic issues, operations and human behavior impact effective service management.

Customer Reviews:

Melhor de melhores..........2004-11-08

O livro do Fitzsimmons é a melhor ferramenta conceptual e practica sobre gerenciamento de serviços. Sem dúvida.
El libro de Fitzsimmons es la mejor herramienta conceptual y práctica sobre gerenciamento de servicios.
O book of Fitzsimmons it's the better conceptual and practical tool about services management I've ever seen.
Jorge P. Aldrovandi
Fortaleza / Ceará / Brasil

I've never read a book that sucks more than this one does.......2003-12-08

Pointless formulas, impossible to find actual definitions, book is full of outdated real world references (ex: referring to online purchasing as a new fangled idea). I've never been so confused by a text in my life. I DO NOT recommend this book. It was a required text for my service management class and NOBODY was happy with the text. It almost annoyingly uses Texas as a reference for nearly all analogies. The only thing good about it was how highly it spoke of Amazon.com!

Its implementable, I used it so much it needed recovering.......1999-07-21

This is not the first services management Text I have read or the First Management text. The imposed shake up in the health professions has created a need to take on new learnings in a discipline I was not used too. However as I read I was able to understand and classify services. The wholistic view given in the first chapters allowed me to define my purpose and mission, define the characteristics and benefits of my service and create a service package. I was able to apply this through the service concept and focus on my delivery system creating a strategic plan centered around my clients. Its chapeters on quality allowed me to understand the concept of quality its content and purpose in respect of my business and implement a quality plan. It shed new light on the interactions between employees, organisations and clients. This allowed me to create strategies to improve employee satisfaction. The chapters on The physical facitity allowed me to redesign the physical environment of my service,improving employee and customer satisfaction. Capacity and demand and the handling of waiting times, is so important and the book takes time on these subjects. Conceptualy I was able to design and develope a service reflecting the type and standard of service I was in. This would not have been possible without the background theory, models and formulae supplied by the authors. They package their message in a form I understood. The models and diagrams are particularly good as are the referencing. Although the case studies weren't that relevant as I had my own organisation to test the readings on I still feel they would be valuable to the aspiring student, and it has changed forever my perception of the service encounter both as supplier and participant. The chapters and pieces on IT were important and its role in customisation of services and identifying added value areas and potential new markets are not to be missed.

I would recommend it as a first text and as a core text to cover all the gaps missed or misunderstood in other texts. The depth is such that you get to choose how far you go. If its too much then you stop. A word of warning it took me a year to read not because it was difficult but because clarity of thought can take time. Still my bank manger on seeing my final work stopped short and said.."You can actually do this stuff" If its results you want then this is a good place to start.

Production and Operations Analysis with Student CD-Rom
Average customer rating:

Nice book for IE undergraduate level

Very clear, concise introduction into Operations Management

Estupendo!

Definitly one of the best books about operation management

Production and Operations Analysis with Student CD-Rom
Steven Nahmias
Manufacturer: McGraw-Hill/Irwin
ProductGroup: Book
Binding: Hardcover

General | Business & Investing | Subjects | Books
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Production and Operations Analysis with Student CD

Facilities Planning

ASIN: 0072417412

Book Description

This text provides a survey of the analytical methods used to support the functions of production and operations management. The text contains thorough coverage of cutting-edge quantitative models used in operations, and yet it is presented in a clean, easy to understand fashion. This text reflects Steve Nahmias' extensive teaching background and experience in both business and engineering schools. The writing style is clean and crisp. Many examples are included to help students grasp the quantitative material.

Customer Reviews:

Nice book for IE undergraduate level.......2003-08-19

This book is a nice book for introduction to manufacturing system for undergraduate level for industrial engineer. The book covers Forecasting, Aggregate Planning, Inventory control (certain and stochastic demand), Push vs. Pll Production Control Systems, Scheduling, Facility Layout, Facility Location, Quality control and Reliability. In Forecasting chapter, the book provides a lot of good basic forecasting methods such as moving average, exponential smooting, trend-based method, and seasonal series. In Aggregate Planning chapter, the book covers just the basic concepts and models which can be done better. For inventory control chapters, the book does a nice job and cover a lot of detailed basic models which is a good introduction. In the Production Control Systems chapter, this book also has done a nice job in covering detailed basic ideas of the MRP subject such as lot sizing methods in MRP but JIT section could be done better by adding some more detaile on key factors of JIT's success and the use of time buffer instead of inventory buffer. In Scheduling chapters, the book covers a very basic models for scheduling which is again good for introduction. The rest sections of the book are nicely written with the level of introduction. Overall, this book is good and nice to have. One comment on the cover page is that the formulation for EOQ is very wrong and should not happen for the book on manufacturing system.

Very clear, concise introduction into Operations Management.......2000-04-15

This is an excellent book for Operations Management electives at an MBA level or an introductory text for Operations majors at graduate school (both business and engineering). The book is self-contained and all the chapters can be studied independently. All the basics of the classical Operations Management are covered.

Estupendo!.......2000-03-29

Lo he usado para cursos de administracion (licenciatura y posgrado)y de ingenieria industrial. Resulta muy apropiado para ambos tipos de cursos. Existe version en espanol.

Definitly one of the best books about operation management.......1997-07-14

The book provides an easy introduction to the complex area of production and operation analysis. Nevertheless the relevant instruments and solutions in production and operation analysis are covered and the big picture of dealing with production and operations is shown clearly. The clear language, the illustrations and the examples make it a book best suitable for education and self-study.

Fundamentals of Operations Management with Student CD-ROM and PowerWeb

Average customer rating:

Fundamentals of Operations Management with Student CD-ROM and PowerWeb
Mark Davis , Nicholas J Aquilano , Richard B Chase , Nicholas Aquilano , and Richard Chase
Manufacturer: McGraw-Hill/Irwin
ProductGroup: Book
Binding: Hardcover

General | Business & Investing | Subjects | Books

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ASIN: 0072975415

Book Description

Fundamentals of Operations Management, 4/e introduces students to the fundamental processes of managing and controlling a variety of operations. Davis’s book addresses the increasing trend away from lengthy, highly quantitative texts toward more pragmatic, managerial issues that confront today’s operations managers. There is increased coverage of service operations rather than the more traditional “factory”, or manufacturing approach. It’s written in a style suited for non-majors who assume no prior background in the field of operations. Davis covers introductory and numerical examples and quantitative methods, but the main focus is on general concepts and applications. Unlike Stevenson, which focuses on the tools of operations management, Davis’s approach to the subject is more conceptual or managerial.

Principles and Tools for Supply Chain Management with Student CD-ROM

Average customer rating:

Principles and Tools for Supply Chain Management with Student CD-ROM
Scott Webster
Manufacturer: McGraw-Hill/Irwin
ProductGroup: Book
Binding: Paperback

General | Business & Investing | Subjects | Books

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ASIN: 0072872683

Book Description

Webster’s Principles and Tools of Supply Chain Management provides a basic introduction to the concepts and tools of supply chain management and delivers an optimal balance of descriptive and analytical material. The book is divided into three parts: Foundation; Principles and Tools; and Synthesis. Part 1 introduces the basic concepts of supply chain management—concepts that are referred to and expanded upon in subsequent chapters; Part 2 focuses on the application of supply chain concepts within the context of particular supply chain activities (i.e., buy, make, moVe, store, or sell); Part 3, consisting of a single chapter, offers a macro perspective of supply chain management. It reconstructs and synthesizes earlier content while taking a “step back” to review and consider the entire system. A case study is included at the end of each chapter. Some of these cases focus on technology. Chapters that introduce analytical models begin with simple analyses and introduce added complexity and realism as the chapter progresses, thereby offering instructors flexibility with respect to the degree of analytical rigor that they are able to require of their students.

Operations Management with Student CD-ROM: Contemporary Concepts

Average customer rating:

Operations Management with Student CD-ROM: Contemporary Concepts
Roger G Schroeder , and Roger Schroeder
Manufacturer: McGraw-Hill/Irwin
ProductGroup: Book
Binding: Paperback

General | Business & Investing | Subjects | Books

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ASIN: 0072872691

Book Description

Operations Management: Contemporary Concepts and Cases, Second Edition is an ideal book for the professor who wishes to use a short text with cases, or who would like to have a book priced low enough to permit the luxury of adding additional reading materials to a core concepts book. . This book employs a crossfunctional perspective, making it appealing to non-majors and practical for use in an MBA level course in operations management. The size and price of the book also make it attractive for the cross-functional curriculum since those courses often require the student to purchase more than one text. The cases offer variety in length and rigor; with several of which are from Harvard and Darden. This variety makes the book appropriate for both undergraduates and MBA students. The student CD-ROM, which is packaged with the book, is an interactive learning tool and brings the material to life.

Integrated Operations Management and Student CD (With CD-ROM)

Average customer rating:

Not for OM majors

Integrated Operations Management and Student CD (With CD-ROM)
Mark D. Hanna , and W. Rocky Newman
Manufacturer: Prentice Hall
ProductGroup: Book
Binding: Hardcover

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ASIN: 0130571199

Customer Reviews:

Not for OM majors.......2001-09-25

This books does a good job supporting a contemporary approach to Operations management. It does not assume everybody wants to major in Om nor does it assume everybody wants to go into manufacturing. It is very readable and does a good job helping the studetn understand the basic trade-offs of OM.

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